Itemx arrived quickly and fitted well. Quality good, as expected. Picked up from nearby store. Only reason not 5 stars is because the gentleman who served me was very pushy . He kept on about using t... See more
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Our clothes are made to be lived in and loved for a long time. We go to great lengths to source skin-kind cotton, with a rainbow of colours and a huge selection of sizes to choose from – so whether you’re an XS or a 5XL, you’ll find something to suit you. We'd love to hear how you found your recent experience with us, so we can make any future experiences with Cotton Traders even better! If you have any questions on our service, please visit our comprehensive FAQs at www.cottontraders.com/customer-service-faq. Here you will also find a 'Contact Us' button in case you would like to speak to one of our friendly customer care advisors. Plus don't forget if you visit our website and sign up to receive our email offers and exclusives you will receive 10% off your first order.
Cotton Hub, Merlin Court, Atlantic Street, WA14 5NL, Altrincham, United Kingdom
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The dressing gown is lovely. However, it was so badly screwed up and creased, that i question whether it was, in fact, a returned item. I needed it urgently, so ended up washing it first, but not entirely happy
The items I bought look good and fit well just as ones I have bought from this company did before.
Delivery takes a bit of time, as I live on a small island, but that's not important as long as things arrive in good conditions which they did.
Bought a polo and two crew-neck T-shirts in May 2026.
I would rate the polo as good value for money, but the T-shirts (worn and washed no more than 2-3 times each) feel thin and the crew necks have become wavy, failing to lie flat against the body and looking as though they have been in use for years.
T-shirts from another company, bought around the same time, still look great.
I've had cotton traders T-shirts before, with the embroidered 'Cotton Traders' logo on the left sleeve, and have been pleased with them. The embroidered logo has now been replaced with an external label, and I suspect other cost-cutting measures have resulted in a general loss of quality. What a shame!
Easy to place order , delivered within a few days . Still like to look through catalogue that is sent to me , looking on line all the time is boring !
I am always very wary buying anything online.
Dealing with “Cotton Traders” has improved by sceptism and trust.
The service from start to finish and product quality is very good.
Cotton Traders are a excellent company whose reputation is built on quality and customer care. The quality of their merchandise is second to none and I am sure existing customers along with future customers will agree. I thoroughly recommend Cotton Traders.
Good selection of colours and sizes. I quickly found what I was wanted. Prompt delivery, good quality, I couldn't ask for better.
Excellent website, easy ordering process and straightforward returns (though I've rarely had to return anything as garments are top quality). Our local courier is also excellent.
I just wanted to say that the quality of Cotton Traders products is first class and at a fair price!
Whilst I absolutely love visiting their shop outlets, because the staff are always wonderful and I can try items on, the service online is equally faultless
First time my trousers stayed up with out brace's
I’ve ordered a click and collect from the Dorchester store twice. Both times I have been served by Luke who is exactly how I would like all shop assistants to be. Not only was he helpful, he was extremely polite without being sycophantic. He called me Mrs (and my surname) which I find respectful and as he was about to go to get my order he pointed out the sale rail to browse in the meantime. All this, and more, make me want to go back to that store even if the clothes aren’t always to my taste! Well done Luke
Always well satisfied wilth Cotton Traders. Always quick delivery too and friendly customer services.
Choice excellent , caters for all sizes and ages. good quality Delivery fairly quick
The clothes I ordered according to the sizing guide, were much too big.
Also, having to pay for returns means I probably won’t order anything for myself again.
When I mistakenly ordered the wrong length, returning my trousers and getting a refund was easy and painless. My second pair are perfect and just what I'm after!
Quality clothes at affordable prices.
Fast delivery.

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