Itemx arrived quickly and fitted well. Quality good, as expected. Picked up from nearby store. Only reason not 5 stars is because the gentleman who served me was very pushy . He kept on about using t... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The quality and style of the product - at least what I purchase - is what brings me back to Cotton Traders as a company. I have been purchasing the company's products - admittedly on and off - since... See more
Company replied
I have loved all the items I’ve ordered and they fit just right. However it takes me sometime to make up my mind and you see how many times I log-on. I like natural fabrics especially in the recent... See more
Company replied
Every time I shop at Cotton Traders is exciting. Always have new items. Easy to order. Quality always reliable, good quality & fast even with standard delivery. Returns just as easy but don't usually... See more
Company replied
Company details
Written by the company
Our clothes are made to be lived in and loved for a long time. We go to great lengths to source skin-kind cotton, with a rainbow of colours and a huge selection of sizes to choose from – so whether you’re an XS or a 5XL, you’ll find something to suit you. We'd love to hear how you found your recent experience with us, so we can make any future experiences with Cotton Traders even better! If you have any questions on our service, please visit our comprehensive FAQs at www.cottontraders.com/customer-service-faq. Here you will also find a 'Contact Us' button in case you would like to speak to one of our friendly customer care advisors. Plus don't forget if you visit our website and sign up to receive our email offers and exclusives you will receive 10% off your first order.
Contact info
Cotton Hub, Merlin Court, Atlantic Street, WA14 5NL, Altrincham, United Kingdom
- Orderline 0844 844 1111 Customer Care 0161 286 4321
- cottontraders.com
4.4
Excellent
213K reviews
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From placing my order to receiving it
From placing my order to receiving it, all was clearly explained when relevant.
My purchase fitted perfectly and was exactly as advertised.
7 August 2026
Excellent service.items ordered easily and delivered…
2 items ordered easily and delivered quickly and safely.
8 August 2026
Good quality products and easy returns system.
The website is easy to follow. Delivery service is good and the products are good quality.
9 August 2026
Cotton Traders reliable as always.
The dress is suitable for many occasions. Well made. Beautiful colour.
Blouse fits well and is cool and comfortable for the summer.
Fast delivery.
8 August 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Good garments but the delivery service…
Good garments but the delivery service useless!
Evri delivered my items to a totally different address! The proof of delivery picture therefore not my front door. This keeps happening and is very frustrating!
The lady who lived there delivered my parcel! She said Evri are always delivering parcels to her instead of the actual address on the package. She was very kind in taking the trouble in delivering my parcel!
9 August 2026
Reply from Cotton Traders
Hello Ruth Preston,
Thank you for taking the time to leave a review.
We are truly sorry to hear about the difficulties you experienced with your recent delivery and have escalated this with our courier company.
I have today refunded the original postage costs back to you card, and please accept our sincere apologies for any inconvenience caused.
Kind regards
Carolyn
Cotton Traders Customer Support
Dont bother
Colour of jeans nothing like in the picture.lost £7.00 in postage for nothing.
Will not use again.
7 August 2026
Reply from Cotton Traders
Hello Mr Simon Harris,
Thank you for your feedback and we are sorry to hear the jean's were not the colour expected.
We have forwarded your comments to the relevant departments and have refunded all the postage costs back to your original method of payment.
Please accept our sincere apologies for any inconvenience caused.
Kind regards
Carolyn
Cotton Traders Customer Support
Good quality
Good quality, affordable, perfect sized clothes (never returned a single item in donkey's years except one order sent by mistake). Rapid delivery of well packaged goods.
Thank you. My wardrobe is full!
9 August 2026
Order received swiftly products all of…
Order received swiftly products all of a really good quality and good fit
8 August 2026
Always plenty of choice!
There is always plenty of choice, and prompt delivery. Clothes are good quality and value for money. A reliable retailer.
9 August 2026
Reply from Cotton Traders
We're so happy to hear you love the briefs and thank you for your wonderful feedback 😀
Reply from Cotton Traders
We're delighted to hear that you were happy with your purchase, found it easy to order and that you had a prompt delivery. Thank you for your wonderful feedback 😀
Reply from Cotton Traders
We're so pleased to hear that you found the quality and fit of the products good. Thank you for your wonderful feedback 😀
Quick delivery and pleased with the…
Quick delivery and pleased with the quality of goods.
8 August 2026
Reply from Cotton Traders
We're delighted to hear that you received a prompt delivery and are pleased with the quality of your products. Thank you for your wonderful feedback 😀
Sweaters really great
Got my order earlier than expected. It was easy to use the ordering system on the website. Quality of my sweaters was great and price even greater. Would definitely recommend Cotton Traders stylish clothes.
8 August 2026
Reply from Cotton Traders
We are so pleased to hear that your order arrived earlier than expected and that you found our ordering easy. It's wonderful to know you loved the great quality and price of your sweaters 😀
Easy to find what I wanted on website
Easy to find what I wanted on website. Swift delivery of quality products.
8 August 2026
Reply from Cotton Traders
We're so pleased to hear that you found our website easy to navigate and that you received a prompt delivery. Thank you for your wonderful feedback 😀
Easy to order on line .
I ordered from cotton traders again today it was so easy to order on line .From the mens department to the ladies everything is made really well and also wears well and keeps the shape was after wash.
8 August 2026
Reply from Cotton Traders
We are so pleased to hear that ordering online was easy for you! It's wonderful to know that you find our products to be well-made, durable, and that wash well. Thank you for your lovely feedback 😀
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