Overall, an upper average raincoat, keeps completely dry and is of a really nice fit, however have a few things about quality. Expected the raincoat to be a bit more warm to wear, was feeling cold on... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Our clothes are made to be lived in and loved for a long time. We go to great lengths to source skin-kind cotton, with a rainbow of colours and a huge selection of sizes to choose from – so whether you’re an XS or a 5XL, you’ll find something to suit you. We'd love to hear how you found your recent experience with us, so we can make any future experiences with Cotton Traders even better! If you have any questions on our service, please visit our comprehensive FAQs at www.cottontraders.com/customer-service-faq. Here you will also find a 'Contact Us' button in case you would like to speak to one of our friendly customer care advisors. Plus don't forget if you visit our website and sign up to receive our email offers and exclusives you will receive 10% off your first order.
Cotton Hub, Merlin Court, Atlantic Street, WA14 5NL, Altrincham, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy to order and received very quick!g. Well priced items. Would recommend this company.
Ordered a pair of linen trousers for my wife unfortunately she didn't like the feel of the material and were longer than what i expected so I returned them via a cotton traders shop I didn't have to do anything else just gave them the return slip and was refunded my money next day this is a first time for myself to return an item from cotton traders i would recommend these traders
I am quite new to Cotton Traders both via the email/internet method of purchase and have found the method of buying clothing most efficient. I have been very pleased with the items I have purchased so far and intend to use them again. When an item was unacceptable, returning it for a refund was straight forward.
Order arrived at store on time.
On opening packages the contents which were all shirts just looked very cheap quality and poor styling. Did not reflect the pictures on the website.
All returned.
Love these dresses - I have purchased a few over the last couple of years and get compliments when I wear them. Good quality at a great price
Arrived promptly and followed instructions.
A nice dress that word work day or night.
Good quality.
The denim shorts took a long time to come.
They were mid thigh on me despite the photo on the model.
The fabric was soft and comfortable but the shorts I returned, just not for me.
The cardigans are of excellent quality. The colours are lovely and price unbeatable.
As usual my order was dispatched
and delivered promptly. I am very satisfied with the service. Well done Cotton
Traders and my thanks and appreciation.
Excellent fit and very comfortable but a bit pricey
The other reviewers were right - the trousers are really great. They exceeded my expectation. The only slight niggle is that they do not have a 30" length so I bought 31 and will have to take them up.
Very pleased with the dress I ordered,well made and very comfortable.
Cotton traders are brilliant, clothing always top notch however your delivery company leads a lot to be desired. My recent order CT13271997 was supposedly dispatched and delivered, the courier even provided a picture of it being delivered and a time, date but the picture provided didn't show the door number or the person receiving it, upon questioning this as I had not received it. I was then told it was stuck in the depot. I eventually received it but it does not feel me with confidence for future orders I may place.
Still not received my order from several weeks ago. Told that another one was being sent. Heard nothing more. Received nothing. Totally fed up with Cotton traders. Would like my money back so I can purchase elsewhere.
Very quick and easy to order. Returns also very easy and straightforward
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.