I ordered Sloggi briefs which is a favoured product widely available BUT I used Cotton Traders as I had received a discount voucher. However, upon ordering, the discount was not applied. I called cus... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Cotton traders clothes are excellent. I have worn their clothes for years, they are hardwearing, very comfortable and excellent fit. I also love their colours and all at an exceptional price. I probab... See more
Company replied
Had a lot of items from cotton traders over the years. Their clothing and footwear is always of good quality and lasts. Website is simple to navigate, easy to find what you want and ordering straightf... See more
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Never ordered from Cottontraders before but was impressed by advert. Ordered some chinos and shorts for summer not expecting too much. Tried them both on and they fitted perfectly and were great qua... See more
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Company details
Written by the company
Our clothes are made to be lived in and loved for a long time. We go to great lengths to source skin-kind cotton, with a rainbow of colours and a huge selection of sizes to choose from – so whether you’re an XS or a 5XL, you’ll find something to suit you. We'd love to hear how you found your recent experience with us, so we can make any future experiences with Cotton Traders even better! If you have any questions on our service, please visit our comprehensive FAQs at www.cottontraders.com/customer-service-faq. Here you will also find a 'Contact Us' button in case you would like to speak to one of our friendly customer care advisors. Plus don't forget if you visit our website and sign up to receive our email offers and exclusives you will receive 10% off your first order.
Contact info
Cotton Hub, Merlin Court, Atlantic Street, WA14 5NL, Altrincham, United Kingdom
- Orderline 0844 844 1111 Customer Care 0161 286 4321
- cottontraders.com
4.4
Excellent
213K reviews
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Straightforward ordering process on the app
The ordering process was very straightforward using the Cotton Traders app on my mobile. Delivery was extremely quick - it actually arrived on a Sunday though I hadn't paid any extra - just selected standard delivery.
7 August 2026
Thought quality was fine but items too…
Thought quality was fine but items too big so returned and re- ordered in a smaller size. Still waiting for my refund.
7 August 2026
Very pleased with my purchases as they…
Very pleased with my purchases as they were up to usual excellent quality I usually get.
2 July 2026
Great products.
Good quality profuct, have all four colours.
Delivery as and when expected.
7 August 2026
Excellent
Every shirt and pairs of shorts I have ordered have been prefect fits and excellent quality with the comfort expected.
Value for money and speedy delivery
7 August 2026
Always good quality…
One thing in particular about Cotton Traders is that you can guarantee the quality of the goods. They might cost a bit more than other national clothing sellers, but they are always good quality.
7 August 2026
One test remaining
I purchased the showerproof jacket with detachable gilet to replace a well worn jacket. The new jacket looks good & fits well. I have already worn it without the gilet & similarly have worn the gilet without the jacket. It remains for the heatwave to end before I can test the showerproof qualities. I’m sure it will be ok.
7 August 2026
Good quality at affordable prices. …
I’ve been buying from Cotton Traders for 20+ years now and I have always liked the variety and quality of their products and at affordable prices. I’ve never had any complaints whatsoever about their customer service either as my orders have always been processed promptly.
7 August 2026
Love cotton traders
6 August 2026
Quality of the trousers was poor
Quality of the trousers was poor. Tried to organise return online which seemed to work but no QR code sent. Have returned items using enclosed label, still waiting for refund. No communication from the seller!!
7 August 2026
Product arrived before due date
Product arrived before due date - very good quality as to be expected from Cotton Trader - happy customer
7 August 2026
always a great quick service
always a great quick service - clothing quality is always spot on
7 August 2026
Rugby comfort shorts Code AF10674
Very dissappointed with 2 pairs of mens shorts. They were large size, however seemed to be short of material. The legs seemed short and the body struggled to reach the waist. The draw strings could not tighten enough to hold them up-and no belt loops to put on belt. Am returning one pair ( I wore the other pair for a couple of hours to check the comfort).I have been pleased with all previouse purchases.
Also the cost of returns seems very high
7 August 2026
Geoffs thoughts
Having been a customer for more than thirty years, i can confirm that cotton traders are still looking after their customers , 9
7 August 2026
Received my jacket
Received my jacket , it is beautiful and I am very happy with it. Ordering was so easy, and delivery was very quick.
7 August 2026
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