Itemx arrived quickly and fitted well. Quality good, as expected. Picked up from nearby store. Only reason not 5 stars is because the gentleman who served me was very pushy . He kept on about using t... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The quality and style of the product - at least what I purchase - is what brings me back to Cotton Traders as a company. I have been purchasing the company's products - admittedly on and off - since... See more
Company replied
I have loved all the items I’ve ordered and they fit just right. However it takes me sometime to make up my mind and you see how many times I log-on. I like natural fabrics especially in the recent... See more
Company replied
Every time I shop at Cotton Traders is exciting. Always have new items. Easy to order. Quality always reliable, good quality & fast even with standard delivery. Returns just as easy but don't usually... See more
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Company details
Written by the company
Our clothes are made to be lived in and loved for a long time. We go to great lengths to source skin-kind cotton, with a rainbow of colours and a huge selection of sizes to choose from – so whether you’re an XS or a 5XL, you’ll find something to suit you. We'd love to hear how you found your recent experience with us, so we can make any future experiences with Cotton Traders even better! If you have any questions on our service, please visit our comprehensive FAQs at www.cottontraders.com/customer-service-faq. Here you will also find a 'Contact Us' button in case you would like to speak to one of our friendly customer care advisors. Plus don't forget if you visit our website and sign up to receive our email offers and exclusives you will receive 10% off your first order.
Contact info
Cotton Hub, Merlin Court, Atlantic Street, WA14 5NL, Altrincham, United Kingdom
- Orderline 0844 844 1111 Customer Care 0161 286 4321
- cottontraders.com
4.4
Excellent
213K reviews
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Great fit on the elasticated waist…
Great fit on the elasticated waist shorts. Easily ordered and quick delivery.
12 August 2026
Good value and quality
Good value and quality, generally fast delivery. Too many marketing emails.
12 August 2026
Everything regarding the delivery and…
Everything regarding the delivery and quality of the t-shirt and ease of purchasing online was great. However, the t-shirt is too long. It looks like a dress on me. I'm 5ft 9, medium built and ordered size medium. I just hope it shrinks in the wash.
11 August 2026
Shoes were very big and wide for size
Shoes were very big and wide for size. Didn’t send back as purchased in sales
11 August 2026
Ordered several Chino trousers
Ordered several Chino trousers. Only one fitted. They are soft and comfortable for work. I might order another.
12 August 2026
So comfortable to wear
11 August 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Total satisfaction
A positive response from placing an order to receiving it, have used cotton Traders for years and intend to continue, what ever you purchase I have always found to be of good quality and value for money,long may they continue.
12 August 2026
Reply from Cotton Traders
Many thanks for your lovely review.
I am pleased to hear that you find ease when ordering from us and the products are of good quality and value :)
Reply from Cotton Traders
Many thanks for your lovely review.
I am pleased to hear that our clothing fits you well :)
I like variety of delivery the click and collect from store…
O like the click and collect from store can look at goods and leave if don't fit
If return have credit refined quick
11 August 2026
Reply from Cotton Traders
Many thanks for your lovely review.
I am pleased to hear that the click and collect service works well for you and you can try the items on and return them if they are not suitable :)
Finally somewhere for proper quality
Finally somewhere for proper quality, sizing and length's in clothes.Good website, very quick deliveries and fantastic sales.
21 July 2026
Reply from Cotton Traders
Many thanks for your lovely review.
I am pleased to hear that the sizing and quality is just what you are looking for :)
Sale polo shirts
I ordered two polo shirts from the sale. They arrived very quickly and are a good fit and great quality. Highly recommended.
11 August 2026
Reply from Cotton Traders
Many thanks for your lovely review.
I am pleased to hear that the order was delivered quickly and the polo shirts are of great quality and fit :)
I've bought these shoes before and they…
I've bought these shoes before and they are very comfortable and good value
11 August 2026
Reply from Cotton Traders
Many thanks for your lovely review.
I am pleased to hear that the shoes are good value and very comfortable :)
Really efficient service and good quality products
Really efficient service. Both items received were good quality and as expected. Unfortunately the pashmina shawl was too big for me but the quality and fabric lovely. Had to return for which refund was processed really quickly.
11 August 2026
Reply from Cotton Traders
Many thanks for your lovely review.
I am pleased to hear that both of the items were of a good quality :)
I am happy to hear that the refund was processed quickly.
Reply from Cotton Traders
Many thanks for your lovely review.
I am pleased to hear that you were able to easily place your order online and the delivery was prompt :)
I love my dress
I love my dress. It is both comfortable and stylish, and is a very good fit. Good value for money. Delivery was speedy: under 24 hours from order to delivery!
11 August 2026
Reply from Cotton Traders
Many thanks for your lovely review.
I am pleased to hear of how happy you are with your dress and the delivery :)
The product was ok
The product was ok, but no fit for the purpose as it was far too flimsy.
7 August 2026
Reply from Cotton Traders
Many thanks for your lovely review.
I am sorry to hear that the product was not fit for purpose on this occasion.
Quick delivery to store
Quick delivery to store, good quality as always. My only issue is there is no way of using my blue light card when ordering online ,I would shop in my local store to claim my discount, but they have very limited stock
11 August 2026
Reply from Cotton Traders
Many thanks for your lovely review.
I am pleased to hear that the order was delivered quickly to your chosen store and the products are of a good quality.
If you call our friendly customer care team on 0161 286 4321 we can always advise you of the blue light promotional code :)
Good service and good quality clothes…
Good service and good quality clothes delivery was brilliant
11 August 2026
Reply from Cotton Traders
Many thanks for your lovely review.
I am pleased to hear that the clothing is of a good quality and the delivery was brilliant :)
MY HUSBAND HAS BECOME AN ALMOST…
MY HUSBAND HAS BECOME AN ALMOST INVALID. THE PULL ON JOGGERS ARE WONDERFULLLY USEFUL. THEY ARE EASY TO GET ON AND OFF FOR HIS SITUATION AND SO COMFORTABLE.
YOUR DRIVER WAS FRIENDLY AND HELPFUL TOO.
11 August 2026
Reply from Cotton Traders
Many thanks for your lovely review.
I am pleased to hear that the pull on joggers suit your husbands needs and that the courier was friendly and helpful :)
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