Have just started buying from Cotton Traders and am impressed by quality of garments and accuracy of sizing. As an older normal sized woman it is nice to see clothes modelled by normal sized people.... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have been wearing Cotton Traders' trousers for years now. The pull up, elastic waist ones are perfect for warm weather. They are comfortable against my sensitive skin, thoughtfully designed (my phon... See more
Company replied
I've been using Cotton Traders for at least 8 years now, and possibly even longer. I shop mainly online, but also at one of their outlets at a relatively nearby garden centre; which is also a handy p... See more
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Order arrived well packaged and quicker than expected via evri. Very good quality clothing, hard wearing and items wash well. I have ordered from here last year and again now and will continue too. Pr... See more
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Company details
Written by the company
Our clothes are made to be lived in and loved for a long time. We go to great lengths to source skin-kind cotton, with a rainbow of colours and a huge selection of sizes to choose from – so whether you’re an XS or a 5XL, you’ll find something to suit you. We'd love to hear how you found your recent experience with us, so we can make any future experiences with Cotton Traders even better! If you have any questions on our service, please visit our comprehensive FAQs at www.cottontraders.com/customer-service-faq. Here you will also find a 'Contact Us' button in case you would like to speak to one of our friendly customer care advisors. Plus don't forget if you visit our website and sign up to receive our email offers and exclusives you will receive 10% off your first order.
Contact info
Cotton Hub, Merlin Court, Atlantic Street, WA14 5NL, Altrincham, United Kingdom
- Orderline 0844 844 1111 Customer Care 0161 286 4321
- cottontraders.com
4.4
Excellent
215K reviews
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Items over the past months packaged…
Items over the past months packaged well. Courier always respective of area.
29 August 2026
Reply from Cotton Traders
We're glad to hear that our packaging and courier service have consistently met your expectations. We appreciate your feedback!
Evri have delivered the parcel to…
Evri have delivered the parcel to somewhere else. The photo taken does not match my flat entrance. I am in talks with Evri so hope they will resolve this.
1 September 2026
Easy to Place Order
Good service after ordering with delivery being made quickly. Always good to purchase items from Cotton Traders.
31 August 2026
Reply from Cotton Traders
Thank you for your wonderful feedback! We are so pleased to hear that you experienced good service and quick delivery. It's always great to know you enjoy purchasing items from us.
Reply from Cotton Traders
We're absolutely delighted to hear that everything you ordered met and even exceeded your expectations. Thank you for your wonderful feedback!
Reply from Cotton Traders
We're so glad to hear you appreciated our quick delivery and the excellent quality of our products. Thank you for your wonderful feedback!
Good quality products that fit well
Good quality products that fit well. Great delivery and no ordering issues
16 July 2026
Reply from Cotton Traders
We're so pleased to hear that you're happy with the good quality of our products and their great fit! It's also wonderful to know that your delivery was great and you had no ordering issues. Thank you for your wonderful feedback!
Easy to order….
I like the fact that I can order easily online and get delivered to store. Often my store hasn’t what I’m after.
Easy to pick up when I’m in town and easy returned if the items are not right for me.
The quality is good in most items.
31 August 2026
Reply from Cotton Traders
We're delighted to hear you find our online ordering and in-store collection service convenient, especially when your local store doesn't have what you're looking for. It's great to know you appreciate the quality of most of our items and find the return process easy.
Very good quality dress
Very good quality dress, and arrived reasonably quickly
I am 5ft 1 but the length is fine. It is maybe a little large for a size 10 but I’m ok with that
31 August 2026
Reply from Cotton Traders
Thank you for your lovely review! We're so pleased to hear you're happy with the quality of the dress and that it arrived quickly. We appreciate your feedback regarding the sizing.
Reliable and positive company to buy from,
The quality of goods the ease of the Web site good delivery time,value of items isn't over the top expensive.
31 August 2026
Reply from Cotton Traders
We're so pleased to hear that you're happy with the quality of our goods, the ease of our website, and our good delivery time. It's wonderful to know that you find the value of our items to be excellent.
Good service and the returns are…
Good service and the returns are easy..you could do better with women’s jackets and coats by providing inside pockets, which is what you provide to the men.
31 August 2026
Reply from Cotton Traders
We are so pleased to hear that you found our service good and returns easy! We truly appreciate your valuable feedback regarding inside pockets on women's jackets and coats.
A good company i trust…
The website is easy to use delivery is fast the clothes are well made at a resnable price.
31 August 2026
Reply from Cotton Traders
We're so pleased to hear that you found our website easy to use and that you experienced fast delivery. It's wonderful to know you're happy with the quality and reasonable price of our clothes. Thank you for your fantastic feedback!
Reply from Cotton Traders
We're so pleased to hear that you're happy with your lovely blazer and that it fitted perfectly! Thank you for your wonderful feedback.
Recommend
Returning customer. I find quality goods at competitive prices. Customer service are excellent. Swift delivery. Always pleased with my purchase. Buy with confidence.
31 August 2026
Reply from Cotton Traders
We are so pleased to hear that you are a returning customer and that you consistently find quality goods at competitive prices! It's wonderful to know that you find our customer service excellent and appreciate the swift delivery. We are always delighted when you are pleased with your purchase.
Pleased with all the items I have…
Pleased with all the items I have received, service and delivery good.
31 August 2026
Reply from Cotton Traders
We're so pleased to hear that you are happy with all the items you've received and that our service and delivery met your expectations. Thank you for your wonderful feedback!
Easy to order
Easy to order. Speedy delivery. Good choice. Good quality. Dress Good sizing. Modern design.
31 August 2026
Reply from Cotton Traders
We're so pleased to hear that you found ordering easy and delivery speedy! It's wonderful that you appreciate the good choice, quality, and modern design of your dress.
Autumn trousers
Good range of clothing for all ages, good prices & easy to order. Quick delivery to Parcel shop. Trousers are good quality, soft cord with nice styling, a lovely autumnal colour & a comfy waist
31 August 2026
Reply from Cotton Traders
We are so pleased to hear that you appreciate our range of clothing and good prices! It's wonderful that you found ordering easy and enjoyed quick delivery to your Parcel shop. We're especially happy that your new trousers are good quality, soft, stylish, and comfortable.
I ordered a cardigan and prepaid…
I ordered a cardigan and prepaid postage unfortunately the said cardigan was tooo large in every way and I parceled it up and then got a charge of £7.75 for the return package n view of this I will not be using Cotton Traders any time in the near future
30 August 2026
Reply from Cotton Traders
Dear Mrs Marion Maclennan,
Thank you for your feedback. We are sorry to hear that the cardigan was too large and that you had to return it. On checking your account you were charged £3.35 to return it using the pre paid label. As you returned the entire order I am able to refund the outbound postage of £3.99 back on to your original payment method, please allow 3/5 working days for this to clear.
Kind regards,
Andrea
A bit on the small size.
I deliberately ordered 1 size bigger than my previous "summer" coat which is a bit tight. This one is not much better. I am keeping it as my "good" winter coat as it is lined. I really wanted a summer coat that fits with a bit of room for jumpers.
31 August 2026
Reply from Cotton Traders
Thank you for your feedback. We're sorry to hear that the sizing of the coat wasn't quite what you expected, especially when you were hoping for a bit more room. We appreciate you keeping it as a winter coat and will take your comments on sizing into consideration.
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