Cotton Traders Reviews 

213,713
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 31,028 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the clothing and the remarkably fast, reliable delivery service provided during their regular purchases. People also find the online ordering process extremely simple and truly appreciate having a very wide variety of comfortable products available to easily choose from. Some people were dissatisfied with external courier delays, noting that packages occasionally arrived late or were carelessly left in inconvenient outdoor locations. Additionally, a small group of customers experienced frustrating issues regarding incorrect sizing or inconsistent clothing fit across different purchased items that required returns.

What people talk about most

Product

Consumers find product to be positive, highlighting good quality clothing, comfortable fits, and reasonable... See more

Quality

Users describe positive interactions with quality, consistently praising the well-made clothing and... See more

Delivery service

People report positive experiences with delivery_service, noting that the online ordering process is simple... See more

Order

Reviewers highlight positive aspects of the order process, noting that online ordering is simple and easy to... See more

Service

Clients share positive opinions on service, highlighting promptness, efficiency, and exceptional speed.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I get their catalogues regularly which enables you to browse products and make choices. Their range of garden and household goods is large and the prices are reasonable. They often have sales or gi... See more

Company replied

Rated 5 out of 5 stars

First and foremost the items Cotton Traders sell can be relied on to be good quality. Secondly the prices are reasonable and delivery is fast and accurate. Lastly - even their free gifts are wo... See more

Company replied

Rated 5 out of 5 stars

Easy return. Reordered a larger size, delivered promptly,re Imbursed also promptly. The item was a discounted men’s cardigan. Not only inexpensive, but of great quality. Will ow purchase more item... See more

Company replied

Rated 5 out of 5 stars

I regularly buy the shorts, my preference being the pleat front with back double pocket, my only criticism would be the colour fastness other than that comfortable and good fit. Maybe a double pleat... See more

Company replied


Company details

  1. Clothing Store
  2. Fashion Accessories Store
  3. Men's Clothing Store
  4. Shoe Store
  5. Women's Clothing Store

Written by the company

Our clothes are made to be lived in and loved for a long time. We go to great lengths to source skin-kind cotton, with a rainbow of colours and a huge selection of sizes to choose from – so whether you’re an XS or a 5XL, you’ll find something to suit you. We'd love to hear how you found your recent experience with us, so we can make any future experiences with Cotton Traders even better! If you have any questions on our service, please visit our comprehensive FAQs at www.cottontraders.com/customer-service-faq. Here you will also find a 'Contact Us' button in case you would like to speak to one of our friendly customer care advisors. Plus don't forget if you visit our website and sign up to receive our email offers and exclusives you will receive 10% off your first order.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

214K reviews

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4.4

All reviews

(213,713)

30,588 reviews in the last 12 months

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Rated 5 out of 5 stars

The best towels i have ever bought !

Stress free ordering , fast delivery and an excellent product. The quality of these towels is very good and I'm particularly impressed with the softness .
I bought the towels in the half price sale and Im so pleased that I did !! I fully recommend Cotton Traders towels and will definitely buy more in the future ..

7 August 2026
Rated 5 out of 5 stars

Great men's trousers

Great men's trousers. Very comfortable and the waist is great as it has waist band that expands as you move from standing to sitting.

17 August 2026
Rated 3 out of 5 stars

Pretty annoyed

Pretty annoyed. Ive been buying small size v neck teashirts from you for years. I love them. Bought my teashirts for winter, took the labels off as they are always perfect and next day put one on.
And lo its an oversized tent I cant wear.
It appears you have decided a small is now the new medium and I needed to buy XS. Why have you done this?

17 August 2026
Rated 5 out of 5 stars

Cotton Traders Colourful for the Large and Small of this World.

Cotton traders keep me up to date with all their latest in their monthly catalogues. They sell high quality clothes etc which are reasonably priced.I always bought my husband his trousers,shirts and shorts here. He was a big guy, height and stature, clothing fitted great and the colour schemes were great summer and winter.

17 August 2026
Rated 1 out of 5 stars

Returned whole order

Returned whole order, after a week refund processed but with a £7.34 deduction. I expected a small amount to cover postage but not this amount on an order for a tee shirt and cotton trousers. I contacted customer service who said it was an error by the warehouse and refunded £3.99. I’m not totally convinced, lucky I checked. Will not be ordering anything else.

17 August 2026

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