Itemx arrived quickly and fitted well. Quality good, as expected. Picked up from nearby store. Only reason not 5 stars is because the gentleman who served me was very pushy . He kept on about using t... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The quality and style of the product - at least what I purchase - is what brings me back to Cotton Traders as a company. I have been purchasing the company's products - admittedly on and off - since... See more
Company replied
I have loved all the items I’ve ordered and they fit just right. However it takes me sometime to make up my mind and you see how many times I log-on. I like natural fabrics especially in the recent... See more
Company replied
Every time I shop at Cotton Traders is exciting. Always have new items. Easy to order. Quality always reliable, good quality & fast even with standard delivery. Returns just as easy but don't usually... See more
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Company details
Written by the company
Our clothes are made to be lived in and loved for a long time. We go to great lengths to source skin-kind cotton, with a rainbow of colours and a huge selection of sizes to choose from – so whether you’re an XS or a 5XL, you’ll find something to suit you. We'd love to hear how you found your recent experience with us, so we can make any future experiences with Cotton Traders even better! If you have any questions on our service, please visit our comprehensive FAQs at www.cottontraders.com/customer-service-faq. Here you will also find a 'Contact Us' button in case you would like to speak to one of our friendly customer care advisors. Plus don't forget if you visit our website and sign up to receive our email offers and exclusives you will receive 10% off your first order.
Contact info
Cotton Hub, Merlin Court, Atlantic Street, WA14 5NL, Altrincham, United Kingdom
- Orderline 0844 844 1111 Customer Care 0161 286 4321
- cottontraders.com
4.4
Excellent
213K reviews
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At last a clothing company that…
At last a clothing company that listened. I always buy trousers from Cotton Traders but they were always too long and I had to have them altered. I enquired whether they could be offered in a shorter length (25 inches) and I was so happy when I was able to purchase 3 pairs that were 25 inches. Well done!!
8 August 2026
Unprompted review
Good shoes st s good price.
Good quality, good price, fast delivery and fits a treat.
12 August 2026
Always great products that last and fit…
Always great products that last and fit well. Always prompt delivery. Really like this company.
11 August 2026
Quick Delivery but...
Always a quick delivery, quality and designs always stylish. Unfortunately this time the fit and the style were just not right for me
12 August 2026
Cost to return when you buy a range to…
Cost to return when you buy a range to fit and get charged for a return.
No local stores to return too.
Be careful as you can’t browse without being charged.
12 August 2026
I bought nighties for my elderly mother…
I bought nighties for my elderly mother .they were perfect for her easy to get on good and stretchy
11 August 2026
Easy to order
Easy to order, you know it's good quality and that you won't be disappointed
12 August 2026
Good quality clothing at reasonable…
Good quality clothing at reasonable prices quickly delivered
12 August 2026
All goods purchased just as described…
All goods purchased just as described and good quality. Still awaiting free gift though!
23 May 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Cotton Traders
Thank you for your review!
We are glad to hear that the product was as described and fit well.
Reply from Cotton Traders
Thank you for your review!
We are glad to hear that your products were delivered quickly and as described.
Delivery very quick after you order and…
Delivery very quick after you order and the clothes are good quality. Haven’t worn the dress yet as it has been too hot and it has sleeves but looking forward to wearing it.
10 August 2026
Reply from Cotton Traders
We're so glad to hear your delivery was quick and that you're happy with the quality of the clothes! We hope you enjoy wearing your new dress when the weather cools down.
Reply from Cotton Traders
We're so glad to hear that everything arrived promptly! Thank you for your positive feedback.
Easy return.
Easy return.
Reordered a larger size, delivered promptly,re Imbursed also promptly.
The item was a discounted men’s cardigan.
Not only inexpensive, but of great quality.
Will ow purchase more items in the fly.
11 August 2026
Reply from Cotton Traders
We're so pleased to hear that your return was easy and that the larger size was delivered promptly. It's wonderful that you found the discounted men's cardigan to be of great quality and inexpensive. We look forward to your future purchases!
Love cotton traders
Love cotton traders. Although the last coat i bought was not so well made. China maybe! Go back to whoever made them before.
Love your shops too, our local one in botley has great helpful staff.
Can you do longer trousers in store please.
12 August 2026
Reply from Cotton Traders
Thank you for your review!
We are glad to hear of your positive experience with our staff in store.
Your comments regarding the quality of the coat you purchased have been noted and passed on to our Buying Team for their consideration. I do apologise for any inconvenience caused.
Kind regards,
Alex
Cotton Traders Customer Support
This is not a night dress
This is a night dress. No, it is a pyjama top. Pretty but useless
12 August 2026
Reply from Cotton Traders
Thank you for your review.
I am sorry to hear of your disappointment with the item you purchased.
Having looked into this, I can confirm that you ordered AJ10662 which is a Nightshirt - not a Nightdress.
If you would like to place a new order for a Nightdress, please call our friendly orderline on 0844 844 1111 who would be more than happy to help.
I do hope this is of assistance.
Kind regards,
Alex
Cotton Traders Customer Support
Reply from Cotton Traders
Thank you for your review!
We are glad to hear that you are happy with the trousers you have purchased.
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