Cottage Fields Estate Agent Reviews 

46
•
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

What a wondeful experience i had with Cottage Fields, i couldnt recommend any higher for any landlord looking to sell or rent. Without theif expertise this property sale would not have gone through. T... See more

Rated 5 out of 5 stars

Very polite agent named Sasha showed me around the property. I then met everyone at the estate agents office and everyone was soo accommodating and friendly. Manager named Cihan helped me with my sig... See more

Rated 5 out of 5 stars

Happy with the service we received. The whole process was smooth, friendly and professional from start to finish. A big thank you to the whole team for helping us secure our new home. We really apprec... See more

Rated 5 out of 5 stars

Hatice was extremely understanding and diligent at every turn. She was also really compassionate, helpful, upbeat and proactive in all that she accomplished. She also routinely and openly communicated... See more

Company details

  1. Real Estate Agents

Written by the company

Here at Cottage Fields, we always strive to provide the highest standards and unmatchable service. Cottage Fields prides itself on not being like other agents by not adhering to estate agent stereotypes of being ‘pushy’ and ‘all about the fee.’ Our focus is on our professionalism, expertise and customer care every step of the way. Our clients experience with us at Cottage Fields is of upmost importance, hence we focus on our service, with every member of our team ingrained with our core principles to ensure our customer care surpasses every client’s expectation. Combined with our passion, knowledge and unmatchable work ethic. Cottage Fields is a local, independent and innovative Estate Agency founded in 2012 by our director who was born and raised in Enfield. Now a decade old with two offices and a very large team of property experts, we have established ourselves as one of the leading agents in London and its surrounding areas. Being one of London's fastest growing Estate Agents as we have been built on our four key principles; professionalism, expertise, local knowledge and customer care, we take great pride in our philosophy here at Cottage Fields to 'Provide the Dream'. We believe a property is not just bricks and mortar, it is a place of living, a place of comfort: a home. HERE ARE SOME OF THE TOOLS WE USE, TO ALWAYS ACHIEVE THIS: Unique Online Property Portal to track the sale or letting of your Property. Designated Property manager to ensure your sale and/or letting is progressed to completion with haste. One of only a few local agents to be qualified with industry standards via the Property Mark. Listings on all major property portals. Including Rightmove, Zoopla, Primelocation, Boomin, On the Market and more. Giving Maximum exposure which many agents cannot offer. Our very own bespoke website www.cottagefields.co.uk offering instant online valuations, local school and Ofsted checker and online property portal. All new instructions are mailed out to our large database of our registered and vetted buyers and renters. High Definition Professional Photo’s. Our very own HD Virtual Tours included within our instruction. Our hand crafted and bespoke descriptions including our unique location guides. Social Media campaign to ensure the property has maximum exposure in addition to posting on property portals. Cottage Fields large team of trained, professional and friendly agents, to guide you every step of the way. As we continue to provide the highest standards in the market, we pride ourselves on our innovative online portal for Selling, Letting or Renting which has ensured that Cottage Fields are ahead of the market. This in-depth portal has been developed to keep you up to date every step of the way, to enable you to gain all information necessary for your property within a few clicks. We have also synced this portal to our website to ensure everything you require is found on our website, so when we are closed your portal always remains open. So if you are thinking of Selling or Letting your property and you are looking for local experts in the field whose friendly, hard-working and dedicated agents ensure you achieve the best price whilst offering the best service, then choose Cottage Fields. Request a valuation by calling Cottage Fields today on 0203 621 8621 OUR HISTORY Cottage Fields humble beginnings began in 2012 with nothing but a small team with a united vision and determination to work hard and make a difference. Our first 'office' was a brick built outbuilding in Cheshunt. When we took it over, unfortunately for us its sole purpose was storage (previously a recording studio), it had a stench of damp and must meaning we had to wear protective masks! It was moldy, leaking, and had no heating or running water. After emptying the clutter and waste, all the sound proofing stripped and walls bleached to remove all the mildew (plus a few coats of mold proof paint), we patched it up the best we could and attempted to make it an office to be proud of. Due to having tight purse strings and being self funded, we had to make do with a couple of plugs in heaters, a dehumidifier and warm clothes. We pulled together some second hand furniture (we even borrowed a chair from Cihans nephew on one occasion.), some basic supplies, and a very poor internet connection, and began working towards the dream. Of course sometimes it was a struggle (think snow, badly fitted windows and no heating.) but we always had each other to lean on in our hardest moments, and our motivation and vision of what Cottage Fields would eventually become to keep up going. Cottage Fields are now proud to be one of Enfield's most successful Agents with a fantastic office in a prime location, all of which was only possible due that moldy old outbuilding which allowed us the space to follow our dreams. This is was the start of Cottage Fields and we will always remember our humble beginnings as a continued motivation to work hard. It will remain with all of us when we started with nothing but a dream and the passion and the perseverance to achieve it through hardship, with hard work, belief and a 'I can' attitude.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

46 reviews

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4.5

All reviews

(46)

15 reviews in the last 12 months

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Rated 5 out of 5 stars

5 star

I would recommend this agency to everyone. I’ve had the best experience with them. Hatice was very helpful and provided all the information we needed. She has been so supportive in the process of buying our dream home. Thank you cottage fields!

22 March 2024
Unprompted review
Rated 5 out of 5 stars

Best Agency!

This agency has a strong desire to give people the greatest possible experience. Thank you Hatice for all your help and all the support you’ve provided us in the process of selling our property. I recommend this agency to everyone. Everything we required was taken care of quickly and effectively. I really appreciate all the assistance and support.

23 March 2024
Unprompted review
Rated 5 out of 5 stars

Sales

Hatice was extremely understanding and diligent at every turn. She was also really compassionate, helpful, upbeat and proactive in all that she accomplished. She also routinely and openly communicated with us, reassuring us of what was going on. I can’t say enough good things about this agency. The team members are really friendly and kind. Thank you cottage fields team!

25 March 2024
Unprompted review
Rated 5 out of 5 stars

Sales

Best sales team ever. Thank you hatice for all your hard work. I received a lovely service and gained a fabulous experience in my journey of buying my first home!

20 February 2024
Unprompted review
Rated 5 out of 5 stars

Quick,Friendly,Professional

So professional,helpful and sooo friendly. Kaan made the process incredibly easy and smooth. I still can’t believe he finished everything in two days. Thank you so much again. Trust their knowledge.

17 May 2023
Unprompted review
Cottage Fields Estate Agent logo

Reply from Cottage Fields Estate Agent

Thanks for your review, we appreciate the kind words.

Team at Cottage Fields.

Rated 4 out of 5 stars

I cannot thank Kaan enough for the work…

I cannot thank Kaan enough for the work he has done to get me into a property quickly, he has been super responsive and managed to get me into a property very quickly with no hassle. Everything has felt super stress free with the help of Kaan and the work he has put in. Everything was done in a super quick time scale! Honestly I would recommend this estate agents to anyone! Thanks again for everything

11 May 2023
Unprompted review
Cottage Fields Estate Agent logo

Reply from Cottage Fields Estate Agent

Thanks for your review and the team appreciate the kind words for all their hard work they put in.

Kind Regards,
Team at Cottage Fields

Rated 1 out of 5 stars

Unprofessional!

Unprofessional staff that lose contracts, don’t deal with complaints or problems and serve notices that are not relevant or correct. Needs to be informed by tenant of the correct notice period and show original contract. Thank god I had my copy. As well as being in property that is not safe. Firebrigade called, agent informed was not safe as smoke from below shouldn’t come into above flat. Still nothing done. Audacity to put up rent when in current term. Want people to waste time emailing when makes no difference when you go in to speak in person or over the phone. Then refuse to give you landlords details!

3 May 2023
Unprompted review
Cottage Fields Estate Agent logo

Reply from Cottage Fields Estate Agent

Hi Tara,

Thanks for your review,

We have discussed this direct with you, the contract was not lost, you was just dealing with a new member of the team who could not locate it.

Your property is always maintained and checked to ensure it is safe, with appropriate alarms and certification. It is not unsafe, as has never been deemed to be, we appreciate it was a concerning scenario at the time, however.

You have been a tenant of ours for over five years, we have always tended to all issues when reported and it is a shame that one misunderstanding of late, has made you leave us a bad review, we hope that you re-think this and/or we can change your mind about this in the near future.

We wish you all the best moving forward.

Kind Regards,
Team at Cottage Fields

Rated 5 out of 5 stars

Treated like family

Honestly the best estate agency I've personally come across and done business with. They have helped me to secure a home for my family without hassle. Whenever concerns arise they are easy to contact and liaise with contractors/landlords to get issues sorted swiftly. Staff are easy to talk to, they make me fell as they are part of my family. Nadia has been SUPERB in her approach and effort to get my concerns sorted. She's always providing feedback which I think takes the service Cottage Fields provide to another level 100%.

I would definitely recommend these guys; if you want an agent who actually treat you and your family like human beings and not just another tenant/sale!

23 September 2022
Unprompted review
Rated 1 out of 5 stars

I would definitely not recommend…

I would definitely not recommend renting your property with Cottage Fields. I had an absolute nightmare with the tenants that they ‘recommended’.
So much of their management was questionable throughout. Do not accept their Landlord Insurance, absolute rip off and total farce.
Their awful tenants finally moved out of my property nearly a year ago and I’m still being chased for utility payments.
My experience with them was awful. Absolute amateurs.

30 June 2022
Unprompted review
Cottage Fields Estate Agent logo

Reply from Cottage Fields Estate Agent

Dear Catherine,

Thanks for your review,

Unfortunately, the tenant, who was a young family appeared to be nice and ultimately had changes in their circumstances which caused issues down the line.

We always recommend Rent Protection insurance to protect our clients from situations like this where potential tenants seem good and due to a slip of the mask and/or a change in their circumstance they become difficult. With all insurances they are tiresome to work with and require a lot of paperwork to get them to pay out but they ultimately do and your interest is restored.

We have let 1000's of properties and the majority are extremely happy and unfortunately, on the rare occasion we are a bit unlucky, however, the rent protection we insisted on illustrates our diligence to protect our clients as for a person to qualify, they need to pass a strict criteria.

We are glad in the end we sold your property for the highest price achieved in that development, to allow you to move into your new chapter with positive change.

Wish you all the best moving forward.

Kind Regards,
Team at Cottage Fields

Rated 5 out of 5 stars

Absolutely amazing service from the…

Absolutely amazing service from the start. Staff are so friendly and welcoming. Pauline got everything done so quickly and kept me up to date with everything - which made my first time move so much easier! Thank you so much! :-)

3 December 2021
Unprompted review
Cottage Fields Estate Agent logo

Reply from Cottage Fields Estate Agent

Thanks for his lovely review.

Team at Cottage Fields

Rated 5 out of 5 stars

Absolutely amazing service

Absolutely amazing service , I was lucky to have Yahya as my agent as he was very helpful , understanding and also easy to talk to and very professional . Chris and rasit also very lovely people and very helpful through my journey of finding my property.
Definitely give them a visit they are the best .

7 September 2021
Unprompted review
Cottage Fields Estate Agent logo

Reply from Cottage Fields Estate Agent

Thanks for his lovely review.

Team at Cottage Fields

Rated 5 out of 5 stars

Highly recommended

Highly recommended! Perfect service and a great team, I had the privilege to have Chris as my property negotiator. He did an amazing job making sure I secure a beautiful home for my family. He was extremely polite, kind and great professionalism from the beginning to the end. The whole team was amazing, thank you for helping us secure keys to our new home.

Many Thanks,

Elgin

12 May 2021
Unprompted review
Cottage Fields Estate Agent logo

Reply from Cottage Fields Estate Agent

Thanks for his lovely review.

Team at Cottage Fields

Rated 5 out of 5 stars

Simply the Best

Absolutely brilliant! We had a very complex and long chain which had to be handled with great care and professionalism. From instruction to viewings, negotiating price, sales progression to exchange/completion, Ilshad and Chris were amazing in their support and knowledge. I honestly cannot fault them on anything! I would 100% recommend Cottage Fields!!

23 January 2021
Unprompted review
Cottage Fields Estate Agent logo

Reply from Cottage Fields Estate Agent

Thanks for his lovely review.

Team at Cottage Fields

Rated 5 out of 5 stars

Very cooperative and friendly

Very cooperative and friendly, prompt with responding to any questions and very re assuring!
Thank you for all your help :)

13 November 2020
Unprompted review
Cottage Fields Estate Agent logo

Reply from Cottage Fields Estate Agent

Thanks for his lovely review.

Team at Cottage Fields

Rated 5 out of 5 stars

We use Cottage Fields as our sole…

We use Cottage Fields as our sole agents, as they are very experienced in the field and their service is unrivalled. They help us acquire investments properties to buy, once we have renovated them, we then proceed to let and manage with speed, professionalism and skill. They truly take the stress away for scenarios one can find difficult through the selling, letting and management of properties. Would not recommend them higher. Great team of honest and truly hard working individuals.

15 January 2020
Unprompted review
Cottage Fields Estate Agent logo

Reply from Cottage Fields Estate Agent

Thanks for his lovely review.

Team at Cottage Fields

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