Cotswold Knife Company  Reviews 

279
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 107 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery times, beautiful presentation boxes, and the superior overall quality of the specialized kitchen knives available. Many enthusiastic buyers also highlight the very competitive prices, secure purchasing process, and extremely helpful communication regarding their various product inquiries. People frequently mention that all online purchases arrive promptly, safely wrapped, and precisely matching the detailed product descriptions provided. Some reviewers were not happy with the packaging or tracking details, mentioning occasional transit issues, unexpected delivery uncertainties, or simpler card sleeves rather than reusable protective covers.

What people talk about most

Delivery service

Customers had positive experiences with delivery service, frequently highlighting fast shipping times and... See more

Product

Clients share positive opinions on product quality, frequently praising the sharp blades, excellent... See more

Quality

People report positive experiences with quality, highlighting excellent products that feature sharp blades... See more

Service

Reviewers mention positive feedback about service, frequently highlighting competitive prices, fast delivery... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bought a Zwilling Gourmet Nakiri Knife from these chaps along with a blade guard/cover late one evening and it arrived on the 2nd day lunch time. Excellent delivery turnaround and good pricing.

Rated 5 out of 5 stars

The global knife that I wanted was offered with a considerable discount over any other supplier so I took a chance with the Cotswold knife company. So glad that I did! Really prompt delivery and pleas... See more

Rated 5 out of 5 stars

It was quite difficult to recieve due to my strange working hours. However I was impressed with the seriousness you gave this in not just leaving it or with neighbours given that it was a cooking knif... See more

Rated 5 out of 5 stars

Delivered swiftly, beautifully packaged. My husband has wanted never these knives for years, so happy to have one!


Company details

  1. Knife Store
  2. also in
  3. Countertop Store
  4. Kitchen Supply Store

Written by the company

Premium kitchen knives, tools and accessories from leading global brands.


Contact info

4.9

Excellent

TrustScore 5 out of 5

279 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.9

All reviews

(279)

104 reviews in the last 12 months

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Rated 5 out of 5 stars

Zwilling Gourmet Nakiri Knife

Bought a Zwilling Gourmet Nakiri Knife from these chaps along with a blade guard/cover late one evening and it arrived on the 2nd day lunch time. Excellent delivery turnaround and good pricing.

22 September 2026
Rated 5 out of 5 stars

Great service

Great service, I provided the wrong address for delivery and they amended it promptly. The product is exceptionally good.

7 September 2026
Rated 2 out of 5 stars

Disappointing packaging and damaged knife

When the knife arrived, the tip was unfortunately bent. The packaging was nowhere near adequate for a knife costing over £100 — it was simply placed in its display box with paper wrapped around it, with no apparent protection to prevent it from being damaged in transit.

I contacted the company, and they were very happy to arrange a return, so I have no complaints about their response to the issue itself. However, after this experience, I decided to purchase the knife from another company instead.

For a product at this price point, I would expect much more care to be taken with the packaging and delivery.

30 August 2026
Unprompted review
Cotswold Knife Company  logo

Reply from Cotswold Knife Company

I think this is a rather unfair review. The item you purchased comes in retail packaging, not a display box. It's wedged into the cardboard box in a custom inlay, is surround on all six sides. it also has a cardboard sleeve blade protector and has other pamphlets in the box which pad it out. It then has a cardboard outer sleeve over the box. We then package the item ourselves very well indeed, we have dozens of reviews saying how good this always is. I really don't get you claim that it was damaged in transit, it's so highly unlikely. If you purchase the same product anywhere else you will get exactly the same, but most likely with lesser outer packaging.
We treat all items the same, whether you spend £10 or £1000. Based on all this, I think you review is not a true reflection of our company or our methods, but we will take the reputation hit regardless.
Thanks for that, this countries small businesses deserve all the help they can get!

Rated 5 out of 5 stars

Lion Sabatier

It's about time I left sum feedback as this is the third
or forth purchase from them.
Can't say anymore than they are an exemplary company and deliver the goods promptly and well packaged.

28 July 2026

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