First purchase with this company. Very helpful abd patient throughout the buying process. Waiting for item to arrive atm.
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Unbelievable! I ordered a vintage ring as push present for my wife. I placed the order at 10:30pm, they called the following morning to give me a delivery date. The ring arrived a day earlier than... See more
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I originally saw what I wanted to purchase on tiktok, and it had already been reserved as sold. However something must have gone not to plan...luckily enough for me. The comment I had made expressing... See more
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Needed a watch battery changed, and this is getting harder these days! Staff in Bourton-on-the-Water were immediately friendly and helpful, provided a new strap holder, and even found a treat for my g... See more
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Company details
Written by the company
Based in the West Country, Cotswold Fine Jewellery Group can trace its origins in the jewellery business back as far as 1741, making it one of the longest established firms in the South of England. The company currently operates high street stores in Cheltenham, Beaconsfield, Marlborough, Gloucester, Bath, Bourton on the Water, Gerrards Cross and Berkhamsted. We stock a vast range of Antique, Vintage and Modern jewellery, a selection of which is available to purchase online. Our Antique and Vintage jewellery is hand restored by our own highly skilled goldsmiths. The range is sourced from our own stores or from a network of other independent retailers throughout the UK.
Contact info
5 Southgate Street, GL1 5TG, Gloucester, United Kingdom
- info@cotswoldfinejewellery.co.uk
- cotswoldfinejewellery.co.uk
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