Fast and efficient service, and excellent products. I ordered a Harris tweed Baker boy cap in Large and Extra Large sizes, as I’m borderline between the two size wise. The L was the best fit, so I ret... See more
Company replied
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Review summary
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Really excellent product and exactly what I was after. Great quality, as good as those much, much more expensive. Good sizing and fits perfectly. Delivered bang on schedule. Highly recommended.... See more
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I got a 2 hats for my uncle 1 leather cowboy hats and a trilby along with a feather brooch separately.. can’t explain it any other way other then him being delighted. He always has a smile on his... See more
Company replied
Perfect hat, great customer service too. Had to change delivery type for a birthday present date. Called and no problem at all. First class knowing I had the reassurance of being able to return if s... See more
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Company details
Written by the company
Exceptional service. Quality hats. Fast UK delivery. Cotswold Country Hats is a UK-based online hat specialist, located in the Cotswolds, offering a wide range of hats and caps for all styles and occasions. We pride ourselves on exceptional customer service, with friendly, knowledgeable support available by phone and email, along with fast, reliable UK dispatch. With a focus on quality, value, and customer care, we aim to make every purchase a positive experience. Whether you're looking for everyday wear or something special, we’re here to help you find the perfect hat. Our collection includes Top Hats, Bowler Hats, Homburgs, Trilbys, Fedoras, Pork Pie Hats, Panama hats, Flat Caps, Baker Boy / Newsboy Caps, Bucket Hats, Bush Hats, Straw Hats, and hats for the races, in a range of materials including wool, cotton, linen, tweed, wax, and leather. Visit our website to explore the full range.
Contact info
Cotswold Business Centre, 2 A P Ellis Road, Upper Rissington, Glos, GL54 2PL, GL54 2QB, Upper Rissington, United Kingdom
- (01451) 810516
- sales@cotswoldcountryhats.com
- cotswoldcountryhats.com
4.8
Excellent
111 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Beautiful hat from you
Beautiful hat from you ! Just like your insta post.
Delivery was extremely prompt
19 January 2022
Unprompted review
Fedora Hat
Just received my first purchase and was really impressed with price and quality would definitely recommend them to family and friends
11 January 2022
Unprompted review
Very good experience
Nicky was very responsive to my questions about shipping to the United States. My hat arrived in one week -- much faster than anticipated. A very good experience all around.
11 January 2022
Unprompted review
Absolutely fantastic service!
I bought a hat for Christmas and it unfortunately we missing in transit, but Nicky could not have been more helpful! They sent out a replacement ASAP and it arrived the next day. The hat itself if absolutely gorgeous and I will definitely be a repeat customer. Just excellent service and excellent quality!
22 December 2021
Unprompted review
Ordered 2 hats this week and they have…
Ordered 2 hats this week and they have already arrived, wow what great service. The quality is amazing, they are very premium. I will certainly be ordering again from these guys.
1 December 2021
Unprompted review
A massively negative experience ...
I was given a gift voucher for my birthday which was a lovely idea. Unfortunately all the hats I picked out were out of stock in a medium. The only alternatives offered by the company were considerably more expensive. To be candid they were, in a polite way, really, unhelpful. It should have been a lovely gift. It has turned out to be a massively negative experience ....
29 November 2021
Unprompted review
Reply from Cotswold Country Hats
This customer wanted a size in 3 styles which were out of stock as they were delayed arriving from Australia due to Covid. Customer was advised they were due in this week and we also offered other alternatives (some cheaper and some more expensive). We offered to refund the voucher and tried our best to assist. We really couldn't have done any more. Unfortunately it's impossible to keep every thing in stock especially during a pandemic. This was completely out of our hands. Sorry it didn't work out on this occasion.
Great Fedora 😀👍
Bought my first fedora hat from Cotswald Country Hats. Service was excellent and product immaculate hence the 5 star review. I will be back!
Dennis
15 March 2021
Unprompted review
Great experience
Great experience
I was looking for cowboy hat and the google search found me Cotswold Country Hats. I’ve ordered in two sizes to try. Hats arrived in 48 h. They very well packed. I’ve chosen one and sent other one back. Hat arrived very quick and I’ve received instant refund. I am really happy with my purchase. The hat is very well made, I had many compliments. I love this hat.
30 November 2020
Unprompted review
Beautiful quality
I was looking for a fedora hat and google brought up Cotswold Country Hats. They had a huge choice and the website has a feel of good quality. I also bought a birdcage umbrella from them. I’m very happy with the quality of both items and the service I received. I will definitely be ordering more fedoras in different colours
26 September 2020
Unprompted review
Beautiful Fedora Hat
I stumbled across Cotswold Hats on the internet looking for a navy fedora.
I ordered the Navy with Grey Velvet Band and Feather Pin at a fraction of the cost from anywhere else on the internet, i must admit it was a gamble and didn't hold much hope regarding the quality.
My order arrived today and WOW its beautiful, the quality is fantastic 100% wool and the stylish grey band and feather really make this hat...
LOVE LOVE LOVE IT!
Thank you for the fabulous hat and the great service.
Sarah x
30 August 2017
Unprompted review
Won't hesitate to use this company again.
I'd been looking for a certain umbrella on the internet. Ebay, amazon etc produced variations of the model - some older, some dubious but all a good £10 more than Cotswold. When i read that p&p was free, I almost thought it were too good to be true but the umbrella arrived - really well packaged - the next day. Very impressive.
100% efficient and superbly competitive pricing. A real breath of fresh air!
Thank you.
26 May 2016
Unprompted review
Reply from Cotswold Country Hats
Thank you very much for taking the time to leave a review - it's much appreciated. Glad to hear we're a real breath of fresh air - what a lovely compliment - thank you! Glad to hear you're happy with the umbrella and service.
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