Cosyfest Reviews 

Ordered 2 gifts - stationery advent calendar and sock knitting advent calendar. Both are pure tat. The stationery one is close to non-existent - just little cheap cards in some, a bible verse in another, awful. The sock knitting one was a gift to someone - that I have to apologise to now for it being such cr*p. Do not buy.

Awful product and service. Asking for money back as item v v poorly made. I want to return but they keep Offering me silly amounts, I just want a refund!!

I'm reading some of the 5* reviews and is it a coincidence they use the same kind or jargon & wording...who says "panties & bra"? They've totally made up their own 5* reviews! Doesn't take a genius to see it.
They are liars & con artists - avoid at all costs. Hopefully, if you did get conned, you paid with credit card so you can claim your money back.

The item i ordered arrived broken. It was supposed to be a gift (cant gift a broken item) and they said it could still be used and offered £4 refund which was not the price of the item but seemingly a random figure that wouldnt even cover a replacement. Terrible. Do not use.

Ordered a sock advent calendar, which the description states is full of “high quality yarn” and shows images of beautiful yarn skeins in a selection of lovely colours. Ordered the sock yarn but received a very nasty, cheap quality DK. I emailed to complain and they sent another box, of the same kind of yarn. It does not meet my consumer expectations because it’s false advertising. I’d love to include photos of what I received because honestly, I could have gotten much better quality yarn from suppliers. Total disappoint.

Really poor quality products. I ordered a resin letter for my daughter it arrived chipped and looked nothing like the depicted image. Far too poor quality to use. Still in dispute over refund!

The company took £100 off me for my order and still have not delivered it 6 weeks later. They do not answer questions directly and will not provide me with a tracking number or their courier details. This company are scammers. Do not order from them.

Would give no stars if allowed.
Ordered 3 resin flower lights, 1 is ok but others are so very badly finished as to be unusable . They were all gifts for the same family but I can only give 1.
No reply to my emails
Poor experience- avoid. I wish I’d read these reviews first.

A joke of a company. Ordered a "beautiful" resin flower light which cost £18. When it arrived it was damaged- the finish was appalling, chipped around the edges etc. On requesting a refund I was offered £2 compensation which after many emails was increased to £4. Refused to provide a full refund, arguing that I had received the goods I had ordered. Funnily enough, didn't seem to think that I'd like to receive undamaged goods. Do not purchase from this company.

I ordered the light up resin flowers nearly 3 months ago and have been fobbed off over and over in emails from cosyfest!! Complete scam, asked me to check with Royal Mail, well they no nothing about a parcel being returned to them, cosyfest now want to to compensate them with the cost of the product and more postage and they will send again! Hahaha I’m trying to report to Instagram but having trouble! These people took my money and clearly never sent the two letter light up resin flowers!!

I bought the resin illuminated letters for my granddaughter for Christmas..I am so disappointed.. They are of terrible quality ,poorly finished,and extremely drab consisting of cheap dried flowers.
The company strongly dissuaded me from returning the goods as I wished,even though this is my legal right to a refund. They stated it would cost me more than the value of the goods
They are a most unprofessional and unscrupulous company. I am left with a gift that I would be too embarrassed to offer
Avoid.at all costs.

Please don't support this business. They blatantly misrepresent their goods! They are a fraudulent company and I have now reported to FB, please do the same if you have had dealings with them. They have plaigerised the work of others advertising items that are nothing like what the send out. They dispatch from China despite being registered with Companies House in the UK

Wish I'd read the reviews before I ordered the light. At checkout it should have been £13 then suddenly they added another £4. After reading the reviews I decided to cancel ( it says you can cancel if it hasn't been shipped out) however I got no reply then after one week kept getting tracking reports saying not shipped yet coming from USA I eventually received it but it's certainly not worth over £17. Didn't realise Amazon sells them, I could have got it for £10 and within a couple of days.

I ordered 2 alphabeth led lights in September for a birthday tomorrow. I have still not received it. When I complained about the non delivery, specifying that I needed it for 30th November, they said they would send out a 2nd order. As of today I hsve not received either. So I am about to send another strongly worded email (as there is no telephone number). In hindsight I would never have placed this irder, and will never use this company again. One star is too good. So I award it 1 star - 1= 0 star!

Delivery timescales are shocking. I ordered on 6th Nov and my product still has not arrived. This is a US based company marketing themselves as being UK based. Don’t do what I did, find a local supplier and buy from them

If I could give a minus I would.I ordered 3 resin letters on Sept 27th the first ones never arrived so they sent out another lot even though I asked for a refund.These finally arrived 23rd November!!!They were totally disgraceful chipped ,not finished off properly, one didn't work and had frayed wiring.I cannot use them as only fit for the bin.They are refusing to refund me more than £5 when I paid £33.The customer service and product are not fit for purpose. Disgraceful behaviour!Pity I can't add photos. PLEASE DON'T BUY!

If I could give 0 I would
Avoid
Terrible company
Awful customer services
Ordered on 30/10/24 still not received parcel also check your statements my Order was £22 n they took £27

I ordered some resin letters set with dried flowers.
When the order eventually arrived the letters had sharp edges, gaps in the resin and a blob of resin on the surface of one
I sent an email with photos. The company replied that they found no fault in the quality.
Don't buy from them.

Bought 2 resin letters with lights inserted. Neither looked like the beautiful images on the website or the reviews.

Both sparsely packed with 4 flowers (same colour) and a large amount of what looked like rosemary. One of the letters had a big glob of resin on the bottom so it doesn’t stand up. Unfortunately the wire for the lights is embedded in it so I’d have to sacrifice the lights to cut it off.

Sent photos and video to customer services who stated the items aligned with the order. They offered £2 compensation which I declined. Am left with 2 gifts I’m unable to pass on. I’m reluctant to pass on the one which does stand up as its recipient already knows what it’s supposed to look like.

I am out of pocket now - but if this review means the company will make sure in the future their products match their photos that’s worth the £22 I’ve lost out on. (Photo on FB review)

I am still waiting for a delivery of an order on 31/9/2024 which is six weeks ago. Tracking showed it reached Oxford from the States two weeks ago. Now it seems to be coming from China. No satisfaction from cosyfest regarding a refund. Just told to be patient. I will not order from these Facebook sites again. One star is too many.