Cosyfeet Reviews 

196
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 42 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products, including shoes, socks, and slippers, for their comfort, quality, and supportive fit, especially for those with specific foot conditions. The ordering process is often described as easy, with many appreciating the prompt and efficient delivery service. People also value the unique range of products offered, leading to high satisfaction and repeat purchases. However, some customers also noted initial difficulties with sizing, occasionally needing to adjust their ordered size. A few other people also felt that certain items had issues with comfort or perceived quality, mentioning heavy shoes or uncomfortable tongues.

What people talk about most

Product

Reviewers highlight positive aspects of product, particularly the comfort and fit of shoes and slippers, with... See more

Quality

Reviewers mention positive feedback about quality, with many praising the comfort and fit of sandals,... See more

Order

People report positive experiences with order, highlighting the ease of ordering and prompt delivery.... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting excellent and prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We initially found getting the correct size difficult due to the brand being much roomier than most footwear. I called Cosyfeet for help and a very friendly and helpful lady gave me some great sizing... See more

Rated 5 out of 5 stars

Easy to order, very prompt delivery and we'll packaged. The socks are good quality, very comfortable and as advertised they do not mark my ankles at all. Since wearing them my ankles have stopped swe... See more

Rated 5 out of 5 stars

I have neuropathy in my feet & hammer toes and Cosyfeet's shoes give me the support and comfort I need to help me get through the day and have enough depth to fit my orthotic supports which also furth... See more

Rated 5 out of 5 stars

At last a pair of boat shoes that fit. I have very broad feet making it difficult to find shoes that fit, usually buying 1 - 2 sizes larger. Over the last few years I have sent shoes that claim to be... See more


Company details

  1. Shoe Store

Written by the company

There’s wide fitting and then there’s Cosyfeet! Specially designed to fit and flatter swollen feet, our footwear is much roomier than the wide fitting footwear you’ll find on the high street. All our styles have the same extra roomy fitting (6E for women and 3H for men) and can be adjusted to fit a range of swelling.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

196 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(196)

42 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Need to less one star

Need to less one star
Shocking how they treated me
Return items as not suitable.
Not even tried on As Fabric on knickers was like plastic and little air holes
This sold as leak proof and also not show mark on out clothing is lost wee
They refusing too issue full refund and just offering partial refund 1.98 not 11.98 that was paid. . Saying refund them to wrong address .. disgusting the way this company dealt with my complain
11

11 March 2024
Unprompted review
Rated 5 out of 5 stars

These boots have changed my life

These boots have changed my life! Having suffered from Plantar Fasciitis for a couple of years and paid a fortune for insoles, I have been wearing your walking boots for just over 12 months and a pair of your winter boots since October. I can now walk everywhere without pain, which means I walk more and feel so much better - thank you so much!!

22 February 2024
Unprompted review
Rated 2 out of 5 stars

The shoes were certainly wide enough…

The shoes were certainly wide enough for my feet, which I was happy about. However they are not very well-made, and hurt my feet in other places like the toe area, where the sole was too thin. So I had to return them. And forget what they say about easy returns! You'll be dealing with DHL, not FedEx or UPS, and they are painfully difficult to sort out. I spent over 4 days-worth of hours trying to meet their requirements and apparently failing, as they never showed. I complained to Cosyfeet - more trouble ensued. Hopefully it's now straightened out and the package will be picked up tomorrow. Hopefully.

7 February 2024
Unprompted review
Cosyfeet logo

Reply from Cosyfeet

Please accept our apologies for the inconvenience you have faced.

Our customers in the USA can use either USPS or DHL for international returns - I can see from your correspondence with our customer services team, that this has now been resolved.

Rated 5 out of 5 stars

Perfect

Quick delivery, and extremely comfortable shoes. They look good, and have plenty of room even if my feet swell a litle.

21 November 2023

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look