Cosme Paradise Reviews 

323
TrustScore 1.5 out of 5

1.4

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Rated 2 out of 5 stars

Two free gifts were supposed to come with the purchase, but no sign of them. I'm not concerned at the loss, as these were just small items and didn't influence my purchasing decision at the time... See more

Company replied

Rated 2 out of 5 stars

I was informed that my order was shipped on the 8th October 2013, with the tracking number RC900575361HK. I placed my order on the 29th September, over a week prior to my order being shipped. I was... See more

Company replied

Rated 1 out of 5 stars

I placed this order on 30th July and I have still received no confirmation that it has been shipped! I could forgive that if the parcel had been delivered but no sign or siting of it here in Weston s... See more

Company replied

Rated 1 out of 5 stars

Placed my 1st order with them Nov'13, product never Delivered n when asked 4 Refund, was given lots of Excuses n kept Stalling as well as Don't really bothered 2 Respond 2 Emails until I Wrote... See more

Company replied

1.4

Bad

TrustScore 1.5 out of 5

323 reviews

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1.4

All reviews

(323)

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Rated 5 out of 5 stars

Great product fast delivery

This is my first time order from cosme paradise. The product that I has ordered is great, very fast delivery. I am very happy with everything. I will order again next time for sure.

14 August 2014
Unprompted review
Rated 1 out of 5 stars

Very Bad, Horrible n Terrible Appalling Treatment by them!!!!!!

Placed my 1st order with them Nov'13, product never Delivered n when asked 4
Refund, was given lots of Excuses n kept Stalling as well as Don't really bothered 2 Respond 2 Emails until I Wrote about them.
All they have 2 do was Credit Refund back 2 my C/C but they said it can't be done.
Then they reply Refund was send 2 P/P but I Didn't Paid thru P/P so I Finally got my
Bank 2 Recovered it back 4 me. Their Delayed Tactic dragged on for 5Mths!!!!
I won't be Touching them even with a 10 Foot Pole, will be shopping on Aussie W/Sites
as well as checkin up on their Companies Reviews 1st b4 buyin anything.

14 February 2014
Unprompted review
Cosme Paradise logo

Reply from Cosme Paradise

Since courier confirmed that they’re unable to locate this parcel, we must consider it lost. We are processing the refund with PayPal and we will full refund your order .

Sorry for any inconvenience caused and thank you for your understanding.

Please don't hesitate to contact us anytime if you have any enquiry.

Best Regards,
Cosme Paradise

Rated 5 out of 5 stars

Good to get products

I just place order in the morning, then I could get tracking number at the afternoon.
Only 3 days, I get the products.

Very nice shopping experience.

11 February 2014
Unprompted review
Rated 1 out of 5 stars

Horrible

I ordered a 90 dollar bottle of perfume and never received my package. These people are extremely unorganized in their efforts to make the customer happy. When you email them, they don't get back to you for a week and there is no number to call. The whole time I was speaking to a computer that did not listen to a word I said. Very bad customer service. And what an unpleasant website to buy from. I would not recommend this website to anyone who wants to spend over $1.

8 February 2014
Unprompted review
Cosme Paradise logo

Reply from Cosme Paradise

Dear Gaeth,

We've replied your email on 5-Feb , please note you've opened dispute case in PayPal and the payment was reversed to you, so we will request courier to return the parcel .

Please don't hesitate to contact us anytime if you have any enquiry.

Best Regards,
Cosme Paradise

Rated 1 out of 5 stars

SELLER TO AVOID!!!!!!!

Products are imitations. In spite of proofs oppressive cosme paradise refuse to pay off. I open a dispute with paypal and send an e-mail the Chi Farouk with the explanations of cosme paradise.

6 February 2014
Unprompted review
Cosme Paradise logo

Reply from Cosme Paradise

Dear Linda,

We've investigated with our product team and warehouse immediately and confirmed it is genuine and in good condition . We source our products from suppliers around the world. As such we are able to obtain items from several markets around the world.

Some companies who sell items in several different markets sometimes make small changes to their products in order to better suit that particular market. Therefore an item of a particular brand may vary slightly from country to country. For example a product sold in Japan may differ slightly in colour or formulation to the same item sold in the USA.

The changes are normally very small and will not greatly affect the performance of any particular product, so the product can still be used by those people more used to the item as it appears in their local market.

We do guarantee that all items sold are 100% genuine and brand new.

Sorry for any inconvenience caused and thank you for your understanding.

Please don't hesitate to contact us anytime if you have any enquiry.

Best Regards,
Cosme Paradise

Rated 5 out of 5 stars

Cosme-licious

It took me a while to find what I was looking for my sister. Then along came Cosme Paradise! Had exactly the perfume she wanted. The ordering process was easy and efficient and the order arrived quickly. What more could you ask for?
Happy sister - happy me!

29 January 2014
Unprompted review
Rated 4 out of 5 stars

Speedy delivery

Delivery was quick and reliable and I am happy with the product and the variety of products available.

21 January 2014
Unprompted review
Rated 5 out of 5 stars

Great service and delivery time

Product was as described and delivery time was fantastic. The only problem I had was that it could not recognise my address so I had to get the item delivered straight to the person I had bought it for as a gift.

Otherwise excellent and would use again.

19 January 2014
Unprompted review
Rated 5 out of 5 stars

just perfect

great offers, wonderful products, friendly supprt and fast shipping - even to Austria ! ;-))) I did already purchase several times and will continue to do so!

17 January 2014
Unprompted review
Rated 5 out of 5 stars

Great Prices trustworthy

Found the prices of make up considerably cheaper, and great in keeping you up to date with your order. Free Shipping - didn't take that long considering the company international. Very Happy - great buy - Trustworthy Company

17 January 2014
Unprompted review

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