Once again I was persuaded to renew with Cornmarket. The renewal price was reasonable but just a little bit more than similar companies. However, shortly after I was telephoned by Cornmarket. (Is ther... See more
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We're a specialist insurance broker who works on your behalf with a range of reputable insurers to create insurance policies that are just right for you.
4-6 Boucher Plaza, Boucher Road, BT12 6HR, Belfast, United Kingdom
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This insurance broker will give you a good initial quote for certain. However, the sting comes if you wish to amend your policy. I asked to put my son on my policy for a week, price £28. However, added to this was a £50 admin fee excessive by any measure. I checked out LV insurance, they would charge £15 and nothing if changed on line. I approached the company asking for a reduction. They refused, happy to lose my customer for the £50 despite the fact I have purchased other products from them. Just be aware. Not a good company. I have been mugged in all senses of the word - £50 for next to nothing!
Like another customer I was also insured with Covea and wanted to move to an electric Kia. Covea refuses to insure electric cars so I had to cancel that policy. Cornmarket kept the £38 refund from Covea and even invoiced me for an extra £12 for cancelling despite the fact I had no choice! The only reason for giving them 2 stars was that after I complained they waived the £12 although TBH I still feel I was robbed of the £38
Cornmarket said it was my choice to buy an electric vehicle.
Asked for refund told me his colleague would get back to me that was 3 weeks ago still waiting on response iv tried calling no answer worst company u ever been with
I received the renewal for home insurance. Upon checking I noticed the subsidance cover had been removed. When spoke to Cornmarket they told me that the subsidance cover was still included, my reply was it was not on the renewal. They got back to me and said that the insurance company now refuse to cover me. 3 wks later with chasing them regularly I get told they can't now source cover and I need to go elsewhere. Check renewal cover ever detail.
With 5 months of my car insurance policy remaining I was forced into taking out a new annual policy and receiving virtually nothing back from them for the more than 5 month period of non-use. This was because cancellation charges of £70 were being required of me The insurance company (Covea) , used by Cornmarket , would not move my existing insurance policy from a petrol car to a cheap, new electric car. Covea I was told refuse to move their existing policies from petrol to electric . This £70 fee was made up of £20 to Covea and £50 to Cornmarket. Cornmarket charging me for a cancellation fee in these circumstances I felt was not reasonable. Saying it is a cancellation by me when it is the insurance company who refuse to do a transfer is , in my opinion , not justified. Many people are going to be caught in this trap not knowing that certain insurers they use are not willing to do this type of commonly made customer vehicle transfer. In my view Cornmarket are profiting from this state of affairs and should be pressurizing the insurance companies they use to stop doing it. After a lengthy phone conversation with a supervisor Padraig Lawrenson he used his discretion to reduce the charge by half to £25. Whilst this was welcomed I still feel aggrieved about things.
I'd been a loyal customer for at least 20 years. I am moving to a new build house on a new estate so although I have a valid postcode, it's too new for many systems don't recognise it yet. Cornmarket said that there was no way they could insure me, at very short notice. I now have car insurance through another broker, who had the same postcode problem, but quickly found a way round it. Despite being a previous loyal customer, further enquiries were too much trouble for Cornmarket.
I am dumbfounded I honestly am, my home address isn’t suitable for this company so after a few weeks they just cancel my insurance & then attempt to refund me a partial payment.
One star is too much to give them, buyer beware that’s all I can say and Don’t use the drive score app as that’s where they get their business from =ly rubbish site.
Cancelled my insurance without any explanation, no communication so been driving around for weeks with no insurance and they charged more a fortune for just a few weeks. Scammers!
Great service provider, easy transaction and well priced. I continue to use this company as my go to insurance option.
Answered all my questions to satisfy me I got the right product
they show no compassion and seem to b more interested in making as much money as they can. they certainly wont put themselves out to help you. i shant be using them again!!!
Had an absolutely disgusting experience yesterday over the phone. Been with cornmarket two years due to great prices and services. This year's renewal was 60+% over last year's but that's nothing new insurance is like that. Did the whole shop around part, negotiated a price, corn market gave me a new price, asked them if that was the best price they could do.... "Yup that's the rock bottom" bla bla bla. Shopped about some more and got my renewal down for 260 to around 150 so went with the other company.
Cornmarket called me yesterday, explained to them I'd gotten it even cheaper than their final price and this is where the whole thing went sour...
"You know you really should have given me a chance to beat that price, you made it sound like you were renewing with me" like I was a disruptive child. Somehow the "best price" had motion to move some move and it's my fault they didn't provide the best best price?
Well that's when my tone shifted, and I let the gentleman know if he'd given me the best price to begin with he could have avoided wasting everyone's time.
Business is business but to try and belittle me over me trying to get the best value I can is disgusting behaviour
Got the best price with a reputable insurance company. Hope they can maintain this, as I don't want to keep changing again.

Reply from Cornmarket Insurance UK
I was a previous customer but quoted a ridiculous amount last year (more than £1100 with 11 years NCD) for renewal. They suggested I may find a better deal elsewhere, so I did - with Aviva at more than £500 less and have since renewed with them after some negotiation .
I am now chased every year by Cornmarket to request a quote and am unable to unsubscribe.
No way will I return to Cornmarket - a broker which adds their fees on top of Insurers premiums.
Best to go direct to the main companies.

Reply from Cornmarket Insurance UK
I’ve been with Cornmarket for many, many years. It’s a frustration that insurance costs seem to multiply year on year, but that’s industry wide. Cornmarket has very helpful staff who will always do their best to keep their prices as low as possible, often discounting their costs in order to help. In reality many other quotes for other providers are much more expensive and some won’t even entertain covering me for business (motorcycle instructor). Fortunately, in 30 years not had reason to claim, but I trust them as an insurance provider, not something I would say of all providers.

Reply from Cornmarket Insurance UK
It was easy to access their website and the cover I required was reasonably priced

Reply from Cornmarket Insurance UK
Easy to arrange a quote, website simple to use, but, I'm always looking for the best deal.

Reply from Cornmarket Insurance UK
First the value, then great customer service when I called them to confirm the level of cover. Probably let down by the lack of information availability on the comparison website (confused) when I wanted to do a comparison of their cover in detail. They might get more customers if they addressed this

Reply from Cornmarket Insurance UK
Third year with Cornmarket and now both cars are covered. Great price, excellent customer service and communication. I some negotiation necessary but a good deal for both parties in the end.

Reply from Cornmarket Insurance UK
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