Cornmarket Insurance UK Reviews 

1,480
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 145 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally friendly staff for providing helpful suggestions, taking sufficient time to understand questions, and making the entire process smooth and easy from start to finish. Consumers consistently appreciate the very competitive prices, great overall value, and helpful advice provided by knowledgeable advisors during policy renewals and general inquiries. Some reviewers were not happy with unexpected price increases, expensive renewal quotes, or situations where initial estimates changed drastically upon calling. People also mentioned encountering unexpected difficulties and frustrating delays when trying to update policy details or secure coverage at short notice.

What people talk about most

Price

People report positive experiences with price, frequently highlighting competitive quotes and significant... See more

Service

Consumers find service to be positive, highlighting a smooth, painless process and very competitive quotes.... See more

Staff

Customers consistently note positive experiences with staff, highlighting helpful advisors who provide great... See more

Customer service

Users describe positive interactions with customer service, highlighting helpful and polite agents who... See more

Value for money

Customers expressed great satisfaction regarding value for money, frequently highlighting significant savings... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Once again I was persuaded to renew with Cornmarket. The renewal price was reasonable but just a little bit more than similar companies. However, shortly after I was telephoned by Cornmarket. (Is ther... See more

Company replied

Rated 5 out of 5 stars

Just renewed car insurance for my mother in law , when I was put through to an advisor I spoke with Paul Casey . Great advice, great customer service Absolutely nothing was a bother .wish we had a few... See more

Company replied

Rated 5 out of 5 stars

Excellent service new company to us as we had been with our previous company a number of years but unfortunately I am going to guess hard times had hit as for us all. Anyway so far so good a fair pric... See more

Company replied

Rated 5 out of 5 stars

Have used corn market Insurance for both home and car for quite a few years now. Agents always polite and helpful and everything is sorted out within the day of my contacting them. Usually get a favou... See more

Company replied


Company details

  1. Insurance Agency
  2. also in
  3. Auto Insurance Agency
  4. Home Insurance Agency
  5. Insurance Broker
  6. Motorcycle Insurance Agency
  7. Travel Insurance Company

Written by the company

We're a specialist insurance broker who works on your behalf with a range of reputable insurers to create insurance policies that are just right for you.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

1K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 54% of negative reviews

Typically replies within 1 week

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4.4

All reviews

(1,480)

135 reviews in the last 12 months

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Rated 2 out of 5 stars

Excessive Admin Fees. Beware!

This insurance broker will give you a good initial quote for certain. However, the sting comes if you wish to amend your policy. I asked to put my son on my policy for a week, price £28. However, added to this was a £50 admin fee excessive by any measure. I checked out LV insurance, they would charge £15 and nothing if changed on line. I approached the company asking for a reduction. They refused, happy to lose my customer for the £50 despite the fact I have purchased other products from them. Just be aware. Not a good company. I have been mugged in all senses of the word - £50 for next to nothing!

21 August 2026
Unprompted review
Rated 2 out of 5 stars

Don't move from Hybrid to EV

Like another customer I was also insured with Covea and wanted to move to an electric Kia. Covea refuses to insure electric cars so I had to cancel that policy. Cornmarket kept the £38 refund from Covea and even invoiced me for an extra £12 for cancelling despite the fact I had no choice! The only reason for giving them 2 stars was that after I complained they waived the £12 although TBH I still feel I was robbed of the £38
Cornmarket said it was my choice to buy an electric vehicle.

12 August 2026
Unprompted review
Rated 1 out of 5 stars

Check renewal details closely. Don't rely on Cornmarket

I received the renewal for home insurance. Upon checking I noticed the subsidance cover had been removed. When spoke to Cornmarket they told me that the subsidance cover was still included, my reply was it was not on the renewal. They got back to me and said that the insurance company now refuse to cover me. 3 wks later with chasing them regularly I get told they can't now source cover and I need to go elsewhere. Check renewal cover ever detail.

28 July 2026
Unprompted review
Rated 1 out of 5 stars

With 5 months of my car insurance…

With 5 months of my car insurance policy remaining I was forced into taking out a new annual policy and receiving virtually nothing back from them for the more than 5 month period of non-use. This was because cancellation charges of £70 were being required of me The insurance company (Covea) , used by Cornmarket , would not move my existing insurance policy from a petrol car to a cheap, new electric car. Covea I was told refuse to move their existing policies from petrol to electric . This £70 fee was made up of £20 to Covea and £50 to Cornmarket. Cornmarket charging me for a cancellation fee in these circumstances I felt was not reasonable. Saying it is a cancellation by me when it is the insurance company who refuse to do a transfer is , in my opinion , not justified. Many people are going to be caught in this trap not knowing that certain insurers they use are not willing to do this type of commonly made customer vehicle transfer. In my view Cornmarket are profiting from this state of affairs and should be pressurizing the insurance companies they use to stop doing it. After a lengthy phone conversation with a supervisor Padraig Lawrenson he used his discretion to reduce the charge by half to £25. Whilst this was welcomed I still feel aggrieved about things.

24 July 2026
Unprompted review
Rated 1 out of 5 stars

What a way to treat a loyal customer.

I'd been a loyal customer for at least 20 years. I am moving to a new build house on a new estate so although I have a valid postcode, it's too new for many systems don't recognise it yet. Cornmarket said that there was no way they could insure me, at very short notice. I now have car insurance through another broker, who had the same postcode problem, but quickly found a way round it. Despite being a previous loyal customer, further enquiries were too much trouble for Cornmarket.

24 June 2026
Unprompted review
Rated 1 out of 5 stars

I am dumbfounded I honestly am

I am dumbfounded I honestly am, my home address isn’t suitable for this company so after a few weeks they just cancel my insurance & then attempt to refund me a partial payment.
One star is too much to give them, buyer beware that’s all I can say and Don’t use the drive score app as that’s where they get their business from =ly rubbish site.

9 June 2026
Unprompted review
Rated 1 out of 5 stars

they show no compassion

they show no compassion and seem to b more interested in making as much money as they can. they certainly wont put themselves out to help you. i shant be using them again!!!

5 May 2026
Unprompted review
Rated 1 out of 5 stars

Rest of my business will move away over the next 6 months

Had an absolutely disgusting experience yesterday over the phone. Been with cornmarket two years due to great prices and services. This year's renewal was 60+% over last year's but that's nothing new insurance is like that. Did the whole shop around part, negotiated a price, corn market gave me a new price, asked them if that was the best price they could do.... "Yup that's the rock bottom" bla bla bla. Shopped about some more and got my renewal down for 260 to around 150 so went with the other company.
Cornmarket called me yesterday, explained to them I'd gotten it even cheaper than their final price and this is where the whole thing went sour...
"You know you really should have given me a chance to beat that price, you made it sound like you were renewing with me" like I was a disruptive child. Somehow the "best price" had motion to move some move and it's my fault they didn't provide the best best price?
Well that's when my tone shifted, and I let the gentleman know if he'd given me the best price to begin with he could have avoided wasting everyone's time.
Business is business but to try and belittle me over me trying to get the best value I can is disgusting behaviour

11 May 2026
Unprompted review
Rated 5 out of 5 stars

Got the best price with a reputable…

Got the best price with a reputable insurance company. Hope they can maintain this, as I don't want to keep changing again.

29 April 2026
Unprompted review
Cornmarket Insurance UK logo

Reply from Cornmarket Insurance UK

Good afternoon Jonathan, thank you for the 5 star review. As an independent broker we work with a panel of the top UK insurers (which include Aviva, Allianz, Covea, Equity Red Star, RSA, to name a few) in order to get the best cover for our new customers and existing clients. We very much appreciate your custom. David @ Cornmarket

Rated 1 out of 5 stars

Previous customer but no more

I was a previous customer but quoted a ridiculous amount last year (more than £1100 with 11 years NCD) for renewal. They suggested I may find a better deal elsewhere, so I did - with Aviva at more than £500 less and have since renewed with them after some negotiation .
I am now chased every year by Cornmarket to request a quote and am unable to unsubscribe.
No way will I return to Cornmarket - a broker which adds their fees on top of Insurers premiums.
Best to go direct to the main companies.

27 April 2026
Unprompted review
Cornmarket Insurance UK logo

Reply from Cornmarket Insurance UK

Good afternoon Mr Bath,

Thank you for sharing your feedback. I am genuinely sorry to hear about your experience and understand your frustration regarding both the renewal quote you received and the continued communications since leaving us. We appreciate you taking the time to explain the difference you found elsewhere and we recognise that price is an important factor.

While we work with a panel of insurers and will always look for the best cover to suit each customer's needs, we fully respect a customer’s decision to place cover directly with an insurer or another provider.

We apologies for the fact that you’ve had difficulty unsubscribing from our communications. This is not the experience we aim to provide, and we would like to resolve this for you promptly.

If you’re willing, please email us at mail@cornmarketinsurance.co.uk with your name and preferred contact details, clearly noting your request to be removed from future quote reminders. A member of our team will ensure this is addressed.

Thank you again for your feedback — it helps us improve our service.

David@Cornmarket

Rated 4 out of 5 stars

I’ve been with Cornmarket for many

I’ve been with Cornmarket for many, many years. It’s a frustration that insurance costs seem to multiply year on year, but that’s industry wide. Cornmarket has very helpful staff who will always do their best to keep their prices as low as possible, often discounting their costs in order to help. In reality many other quotes for other providers are much more expensive and some won’t even entertain covering me for business (motorcycle instructor). Fortunately, in 30 years not had reason to claim, but I trust them as an insurance provider, not something I would say of all providers.

9 April 2026
Unprompted review
Cornmarket Insurance UK logo

Reply from Cornmarket Insurance UK

Good morning Mark. Thank you for the 5 star review and for renewing your insurance with us. We very much appreciate it. As a broker we work with a panel of insurers which include Aviva, Allianz, Covea, Equity Red Star, RSA, to name a few in order to get the best cover for our customers. We wish you continued success with your motorcycle instructor business. David @ Cornmarket

Rated 5 out of 5 stars

It was easy to access their website and…

It was easy to access their website and the cover I required was reasonably priced

16 April 2026
Unprompted review
Cornmarket Insurance UK logo

Reply from Cornmarket Insurance UK

Good morning Barbara, thank you for the 5 star review and your feedback. We very much appreciate it. David @ Cornmarket

Rated 4 out of 5 stars

Easy to arrange a quote

Easy to arrange a quote, website simple to use, but, I'm always looking for the best deal.

4 April 2026
Unprompted review
Cornmarket Insurance UK logo

Reply from Cornmarket Insurance UK

Good morning Douglas. Thank you for the feedback and for being a Cornmarket customer. David @ Cornmarket.

Rated 5 out of 5 stars

Great service, easy to contact

First the value, then great customer service when I called them to confirm the level of cover. Probably let down by the lack of information availability on the comparison website (confused) when I wanted to do a comparison of their cover in detail. They might get more customers if they addressed this

1 April 2026
Unprompted review
Cornmarket Insurance UK logo

Reply from Cornmarket Insurance UK

Hi Brian, thank you for your review. As a broker we shop around our panel of 10 top UK underwriters to find the cover that best meets the needs of each customer. We very have taken your feedback onboard about the information on Confused and are currently looking into making improvements. We very much appreciate your custom. David @Cornmarket

Rated 5 out of 5 stars

Third year with Cornmarket and now both…

Third year with Cornmarket and now both cars are covered. Great price, excellent customer service and communication. I some negotiation necessary but a good deal for both parties in the end.

27 March 2026
Unprompted review
Cornmarket Insurance UK logo

Reply from Cornmarket Insurance UK

Good afternoon Hamilton, thank you for the 5 star review and for you continued custom of insurance for your two cars. We very much appreciate it. David @ Cornmarket

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