The Cornish Seaweed Bath Company Reviews 

2,896
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 1,443 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products for making their hair feel softer, healthier, and thicker, often noting improved shine and reduced brassiness. Many appreciate the natural, high-quality ingredients, pleasant scents, and environmentally friendly packaging. Reviewers also highlight excellent customer service, with efficient order processing and helpful support resolving issues quickly. However, some customers noted that products did not suit their hair, leading to dryness, tangling, thinning, or scalp reactions. A few others felt customer service was unsatisfactory, experiencing slow responses or frustrating communication. Additionally, some reported receiving orders with dented or leaking items, and issues with product dispensers.

What people talk about most

Product

Consumers find product to be positive, with many reviewers expressing delight and satisfaction with the... See more

Quality

Reviewers mention positive feedback about quality, with many praising the products for making their hair feel... See more

Customer service

Users describe positive interactions with customer service, highlighting excellent support and quick... See more

Order

Reviewers highlight positive aspects of order, with many expressing satisfaction and intent to reorder due to... See more

User experience

Clients share positive opinions on user experience, with many finding the products easy to use and effective... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I absolutely love this company! I bought the purple shampoo & conditioner & it is by far the best that l’ve used. Not only is it great at neutralising brassy tones in highlights it also makes my dull... See more

Company replied

Rated 5 out of 5 stars

Oh my God this is the third shampoo and conditioner. I have one for grey hair and silver One nutrition and the latest one was for curly hair. All I can say is wow my hair absolutely loves it my natura... See more

Company replied

Rated 5 out of 5 stars

Fabulous natural products with no nasties. I’m using the purple shampoo and conditioner and I’m really pleased with how my hair feels and looks. The products smell amazing too. I was so th... See more

Company replied

Rated 5 out of 5 stars

I absolutely love the hair products and have been using them for some years now. My hair looks shiney and healthy and I often get compliments. I really loved the sample of body lotion, so that will be... See more

Company replied


Company details

  1. Cosmetics Store
  2. Cosmetic Products Manufacturer
  3. Cosmetics Industry
  4. Cosmetics Wholesaler
  5. Toiletries Store

Written by the company

We a small company based in West Cornwall. We create completely natural skincare using sustainably harvested Cornish seaweeds.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

3K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 99% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.5

All reviews

(2,896)

1,418 reviews in the last 12 months

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Rated 5 out of 5 stars

Getting There...

So I have only used the Curly Shampoo once but if it's anything like their other Shampoos & Conditioners, I feel that I am in great hands. For the first time in so many, many years, my itchy scalp has started to settle down enormously. I am so happy to have found the Cornish Seaweed and Bath Company.

Their Shower Gel is also out of this world, it leaves my skin feeling soft and nourished. I'm 66 years old and I feel great.

9 July 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you, Tammy 💚 We’re so pleased your scalp is finally feeling calmer and that you’re enjoying the Curly Shampoo so far. Lovely to hear the Body Wash is working beautifully for your skin too.

Rated 5 out of 5 stars

Luxurious

Products felt luxurious, leaving my hair soft, bouncy and managable.
Excellent delivery.

8 July 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you, Catherine 💚 We’re delighted the products feel luxurious and leave your hair soft, bouncy and manageable. Glad delivery was excellent too!

Rated 5 out of 5 stars

A great switch from Chemicals

I saw the advert on Instagram for a few months and I’m always careful about social media adverts but a friend had bought the purple Shampoo and said it was great. So I ordered some, along with the super nutrient and have only used the detox shampoo which came free first and so far, this has left my hair so soft and feels thick, I love it. You can see the colour that it has a good amount of seaweed in it too.

2 July 2026
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Thank you, Louise 💚 We’re so pleased you took the recommendation and gave us a try. Wonderful to hear the Detox Shampoo has already left your hair feeling soft and fuller.

Rated 5 out of 5 stars

Give it a try, you'll be happy you did

Made the change to this product due to hormones, age and the fact my hair needed a better more natural product.
I'm so happy I gave this small company & the product a try.
My hair has never felt so clean & nourished.
The packaging is so lovely it sits beautifully in my bathroom.
The product & packaging are also kinder to the environment, so a win win for me.

3 July 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you, Sharon 💚 We’re delighted your hair feels so clean and nourished and that our natural, environmentally conscious approach appeals to you too.

Rated 5 out of 5 stars

This was my second order from this…

This was my second order from this company and I ordered a soothing balm as well. Since major surgery 2 years ago I have been experiencing dry itchy skin and in particular on the scalp. The shampoo worked to alleviate this more or less in the first few washes. they gave me a small bottle of the Detox shampoo which really perks up my fine hair really well and leaves it so clean and soft. This was for free, but I will order more of that in future. The balm calms my eczema really well with no stinging like a lot of creams. Altogether great products which do what they say they will do.

2 July 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you, Sharon 💚 We’re so pleased the shampoo and Detox Shampoo have helped your scalp and fine hair, and that the balm is calming your eczema without stinging.

Rated 5 out of 5 stars

Oh my gosh this product is amazing

Oh my gosh I was not expecting this to be so good. I’m currently getting divorced, moving house and have started a new job. To say I’m stressed is an understatement. My psoriasis has flaired up really badly especially on my scalp. I washed my hair for the first time today with the purple shampoo and conditioner. Within about an hour my scalp was feeling less itchy and there is a definite improvement in the inflammation of my scalp. This will be my go to from now on.

8 July 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you for sharing this, Karen 💚 We’re so pleased your scalp felt calmer after the very first wash, especially during such a stressful time. Wishing you continued improvement.

Rated 5 out of 5 stars

I absolutely love the hair products and…

I absolutely love the hair products and have been using them for some years now. My hair looks shiney and healthy and I often get compliments. I really loved the sample of body lotion, so that will be on my next order too. Service is also extremely efficient and beautifully packaged. I can thoroughly recommend !

8 July 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you so much 💚 We’re delighted you’ve enjoyed the haircare for so long and continue receiving compliments. We hope you love the Body Lotion just as much!

Rated 5 out of 5 stars

Lovely shampoo & conditioner it takes…

Lovely shampoo & conditioner it takes a. Couple of washes to get the benefit I find that I don’t need to wash it so often which is a bonus

1 July 2026
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Thank you, Linda 💚 We’re so pleased you’re enjoying the results and can now go longer between washes. Sometimes those first few washes really are worth persevering with.

Rated 5 out of 5 stars

Great shampoo and conditioner helped by…

Great shampoo and conditioner helped by the detox shampoo as well , hair feels great fuller and in better condition .early days so hopefully even better results to continue

8 July 2026
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Thank you, Christine 💚 We’re delighted your hair already feels fuller and in better condition with the Detox routine. We hope the results continue to improve.

Rated 5 out of 5 stars

Beautiful Product ! Adore it!

So! I have seen the ads for a while and thought - nah! So many of these beauty things don’t live up to the promise. And really, I’m not one for writing reviews. But I really felt that I wanted to take the time to write this. I bought the purple for blonde hair shampoo and conditioner. Dearer than my usual but I wanted to give it a try. It arrived, packed beautifully with a good info leaflet and all paper no plastic. When I opened to smell - they were so gorgeous. A nice aromatherapy smell which was really strong, so far so good. Also there was none of that yukky smell that often accompanies the purple shampoos. So I washed my hair - I’m mid fifties so always looking for something that gives my hair back a bit of lustre. It felt beautiful, a cloud of beautiful calming scent. The conditioner felt fab and I could already feel my hair smoothed out. When I dried my hair, I was delighted more than I have been maybe ever with a hair product. Honestly straight up, this stuff is gorgeous! The tint was not Bluey like some - it was just right, turned it more to a pearl and just lifted the brassy tones. And the lovely smell is still there. Damn you Cornish Seaweed people! I’m going to have to buy only this for my hair forever more!!! But honestly speaking, well done on such a lovely product. Delighted! Try it, you will not be disappointed 💜xx

2 July 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you so much, Kim 💜 We absolutely loved reading this! We’re delighted the Purple range exceeded your expectations, beautifully softened the brassiness and left your hair feeling and smelling wonderful.

Rated 5 out of 5 stars

Great products

Great products, arrived quickly . Hair feels great as does scalp . Using Detox in between shampooing

8 July 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you, Joy 💚 We’re so pleased your hair and scalp are feeling great and that the Detox Shampoo has become a useful part of your routine.

Rated 1 out of 5 stars

Appalling customer service: No replies / no customer service / rubbish

Ordered the purple shampoo / conditioner set .. got sent the wrong stuff . After 5 emails still no answer 5th day … now, still no answer on how to return ..
I did not order this green stuff and want to return ..a refund
Non exsistant customer support ..
it’s when things go wrong that a company shows its true core .. this company is total rubbish

As for your reply - that email address victoria@cornishseaweed .. etc
Does not exist !
My bank who are great !!!! have started an investigation into this issue ..
I just want to return this stuff to you..

3 July 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Hello Stephanie,

Thank you for sharing your experience with us. We're so sorry to hear that you haven't receive a reply about your concern. Definitely not the kind of experience we want our customers to have.

We want to resolve this matter for you as fast as we can, can you email us directly at victoria@cornishseaweedbath.co.uk please?

Thank you so much!

Rated 5 out of 5 stars

Great little free addition of bottle…

Great little free addition of bottle pumps when needed. I like the option of using pumps for day to day use, but keeping lids for travelling to avoid leakage 👍 also as reusable you can choose to not have them on each order 🙌 well done Cornish Seaweed Company

12 June 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you 💚 We’re delighted you appreciate the reusable pumps and travel-friendly lids. Reducing unnecessary plastic while keeping things practical is exactly what we hoped for.

Rated 5 out of 5 stars

I have always used expensive shampoo

I have always used expensive shampoo
But this shampoo is by far the best
My hair feels so clean and looks healthier.

8 July 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you, Stephen 💚 We’re so pleased our shampoo stands out even against other premium products and leaves your hair feeling cleaner and healthier.

Rated 5 out of 5 stars

On my 5th wash and my hair feels like…

On my 5th wash and my hair feels like it did in my 30's jst purchased the 3 for 2 package to gift a set to my mum. Ive spent hundreds looking for a shampoo to relive the itching menopause scalp, thinning and brittle hair. I think I have finally found my saviour 🙌 😌 🙏 ✨️

7 July 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you so much, Sarah 💚 We’re delighted your hair and scalp already feel so much better after five washes. How lovely that you’re gifting a set to your mum too!

Rated 5 out of 5 stars

Lovely smelling products leaves hair…

Lovely smelling products leaves hair silky smooth and really good value. I have naturally curly hair and it leaves my curls really soft

7 July 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you, Sue 💚 We’re so pleased the products leave your curls soft, smooth and beautifully scented. Lovely to hear you’re finding them good value too.

Rated 5 out of 5 stars

This company's products are next level

This company's products are next level. I started by trying their shampoo and conditioner and now I order soap, moisturisers, skin and eye creams and anything else they produce!! My skin and hair have never felt so good. Please give them a go, you won't be able to go back to your old products.

7 July 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you so much, Kate 💚 We’re thrilled our products have become favourites across your whole routine. Your continued support means the world to us.

Rated 5 out of 5 stars

Exceptional skin and hair products!

Exceptional skin and hair products! Beautiful all-natural ingredients and scents, very soothing, moisturising and the best products I have ever used on my skin and hair! The hair serum is also a must.

7 July 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you, Lisa 💚 We’re delighted the natural ingredients are working so beautifully for both your hair and skin. Lovely to hear the Hair Serum is a must-have too!

Rated 4 out of 5 stars

I received my package which was very…

I received my package which was very nicely wrapped and pleasing to the eye, however, all three of the bottles were dented all over! Not great considering how expensive it is !

However, having had contact with the company via email and also the response on this review I would definitely recommend this company for its customer service skills and I hope they find a solution to stop the bottles getting bashed. Still too early to judge the actual product as I only received them yesterday. But I will write a new review once tried and tested. Very keen to have healthier less brassy looking hair

Thank you for getting back to me. I was really disappointed when the bottles turned up all bashed. However, I have an email from your company stating they are sending replacements. I am very grateful.
I am going to remove this negative review but I wanted to share a suggestion to stop your bottles getting dented is something similar to wine bottle sleeves, wine bottle protectors. They’re made of padded neoprene or other cushioning materials to keep the bottle from breaking during transport. Just a thought ?

6 July 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Hello Melanie,

Thank you for sharing your experience with us. So sorry to hear that your bottles arrived dented.

I can assure you that these bottles didn't leave our site like this. Aluminium is a very sensitive material and can easily be dented when knocked with each other during transit, sometimes even when well wrapped. I am so sorry! We are already looking for a solution on how to manage this in the future.

Can you email us at victoria@cornishseaweedbath.co.uk? We're happy to arrange replacement.


Best wishes
Ellie

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