The Cornish Seaweed Bath Company Reviews 

2,880
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 1,432 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their natural ingredients and high quality, noting significant improvements in hair health, softness, and shine. Many found the customer service efficient, professional, and quick to resolve issues, with the ordering process and beautiful packaging enhancing the overall positive user experience. However, some customers noted issues with product packaging, such as items arriving dented or leaking, and difficulties with thick conditioners and pumps. A few other people felt certain products did not perform as expected, leading to hair feeling dry, brittle, thinning, or causing color issues. Additionally, some reviewers reported dissatisfaction with customer service interactions, citing slow responses or feeling ignored.

What people talk about most

Product

People report positive experiences with product, with many customers praising the effectiveness of the... See more

Quality

Consumers find quality to be positive, with many reviewers praising the products for leaving their hair soft,... See more

Customer service

Customers had positive experiences with customer service, often describing it as excellent, outstanding, and... See more

Order

Clients share positive opinions on order, with many praising the swiftness of sending out orders and clear... See more

User experience

Customers consistently note positive experiences with user experience, often finding products easy to use and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I absolutely love the hair products and have been using them for some years now. My hair looks shiney and healthy and I often get compliments. I really loved the sample of body lotion, so that will be... See more

Company replied

Rated 5 out of 5 stars

I found this product on social media, it’s from Cornwall which is a place we love, so tried it. The shampoo and conditioner is every bit as good as the reviews said, plus it’s made from natural ingre... See more

Company replied

Rated 5 out of 5 stars

Fabulous natural products with no nasties. I’m using the purple shampoo and conditioner and I’m really pleased with how my hair feels and looks. The products smell amazing too. I was so th... See more

Company replied

Rated 5 out of 5 stars

I have given the company a try before but wasn’t used to how natural products are compared to chemicals. I should not have given up the first time round as I’m noticing my menopause hair more shiny... See more

Company replied


Company details

  1. Cosmetics Store
  2. Cosmetic Products Manufacturer
  3. Cosmetics Industry
  4. Cosmetics Wholesaler
  5. Toiletries Store

Written by the company

We a small company based in West Cornwall. We create completely natural skincare using sustainably harvested Cornish seaweeds.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

3K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.5

All reviews

(2,880)

1,414 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I have used three times now and my hair…

I have used three times now and my hair feels so much healthier. I have coloured hair and the colour looks better .

5 July 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you 💚 We’re so pleased your coloured hair is already feeling healthier and looking brighter after just three uses.

Rated 5 out of 5 stars

Fabulous Ptoduct!

I was told about Cornish Seaweed hair products when I complimented a family member on how healthy and happy her hair looks. I bought a set for each of my girls and me and we are thrilled with the early results. It is a remarkable product set . Very well worth exploring a new approach x

1 July 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you so much 💚 We’re delighted you and your girls are already seeing such lovely results. Wonderful to hear a family recommendation led you to us too!

Rated 5 out of 5 stars

This company is always very swift in…

This company is always very swift in sending out orders and communicate with their customers every step of the way.
Their products are extremely good and very kind to skin and hair alike.
I recommend the renewal bio active moisturiser. It is light and subtle to use totally non greasy and I can really feel and see difference in my skin.

9 July 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you, Susan 💚 We’re so pleased you’re enjoying the products and service. Wonderful to hear the Renewal Bio-Active Moisturiser is making such a visible difference to your skin.

Rated 5 out of 5 stars

Fantastic shampoo.

Fantastic shampoo.
Best purple shampoo ever,no dry feeling,just soft manageable and bouncy hair, definitely will be buying more.

30 June 2026
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Thank you 💜 We’re delighted our Purple Shampoo leaves your hair soft, bouncy and manageable without the dryness. Lovely to hear you’ll be back for more!

Rated 3 out of 5 stars

I have the shampoo and conditioner and…

I have the shampoo and conditioner and have been using them both for a few months.
I haven’t really noticed any improvement in the condition of my hair but it’s generally ok.
My biggest issue is that the dispensers are really hard to press. I’m not particularly weak but I need to press the dispensers against the shower wall to get anything out.

9 July 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you for your honest feedback, Sheila. We’re sorry the pumps are proving difficult to use and that you haven’t noticed the improvement you hoped for.

Please email us at victoria@cornishseaweedbath.co.uk so we can help with replacement pumps or another solution 💚


Best wishes
Ellie

Rated 5 out of 5 stars

Getting There...

So I have only used the Curly Shampoo once but if it's anything like their other Shampoos & Conditioners, I feel that I am in great hands. For the first time in so many, many years, my itchy scalp has started to settle down enormously. I am so happy to have found the Cornish Seaweed and Bath Company.

Their Shower Gel is also out of this world, it leaves my skin feeling soft and nourished. I'm 66 years old and I feel great.

9 July 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you, Tammy 💚 We’re so pleased your scalp is finally feeling calmer and that you’re enjoying the Curly Shampoo so far. Lovely to hear the Body Wash is working beautifully for your skin too.

Rated 5 out of 5 stars

Luxurious

Products felt luxurious, leaving my hair soft, bouncy and managable.
Excellent delivery.

8 July 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you, Catherine 💚 We’re delighted the products feel luxurious and leave your hair soft, bouncy and manageable. Glad delivery was excellent too!

Rated 5 out of 5 stars

A great switch from Chemicals

I saw the advert on Instagram for a few months and I’m always careful about social media adverts but a friend had bought the purple Shampoo and said it was great. So I ordered some, along with the super nutrient and have only used the detox shampoo which came free first and so far, this has left my hair so soft and feels thick, I love it. You can see the colour that it has a good amount of seaweed in it too.

2 July 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you, Louise 💚 We’re so pleased you took the recommendation and gave us a try. Wonderful to hear the Detox Shampoo has already left your hair feeling soft and fuller.

Rated 5 out of 5 stars

Give it a try, you'll be happy you did

Made the change to this product due to hormones, age and the fact my hair needed a better more natural product.
I'm so happy I gave this small company & the product a try.
My hair has never felt so clean & nourished.
The packaging is so lovely it sits beautifully in my bathroom.
The product & packaging are also kinder to the environment, so a win win for me.

3 July 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you, Sharon 💚 We’re delighted your hair feels so clean and nourished and that our natural, environmentally conscious approach appeals to you too.

Rated 5 out of 5 stars

This was my second order from this…

This was my second order from this company and I ordered a soothing balm as well. Since major surgery 2 years ago I have been experiencing dry itchy skin and in particular on the scalp. The shampoo worked to alleviate this more or less in the first few washes. they gave me a small bottle of the Detox shampoo which really perks up my fine hair really well and leaves it so clean and soft. This was for free, but I will order more of that in future. The balm calms my eczema really well with no stinging like a lot of creams. Altogether great products which do what they say they will do.

2 July 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you, Sharon 💚 We’re so pleased the shampoo and Detox Shampoo have helped your scalp and fine hair, and that the balm is calming your eczema without stinging.

Rated 5 out of 5 stars

Oh my gosh this product is amazing

Oh my gosh I was not expecting this to be so good. I’m currently getting divorced, moving house and have started a new job. To say I’m stressed is an understatement. My psoriasis has flaired up really badly especially on my scalp. I washed my hair for the first time today with the purple shampoo and conditioner. Within about an hour my scalp was feeling less itchy and there is a definite improvement in the inflammation of my scalp. This will be my go to from now on.

8 July 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you for sharing this, Karen 💚 We’re so pleased your scalp felt calmer after the very first wash, especially during such a stressful time. Wishing you continued improvement.

Rated 5 out of 5 stars

I absolutely love the hair products and…

I absolutely love the hair products and have been using them for some years now. My hair looks shiney and healthy and I often get compliments. I really loved the sample of body lotion, so that will be on my next order too. Service is also extremely efficient and beautifully packaged. I can thoroughly recommend !

8 July 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you so much 💚 We’re delighted you’ve enjoyed the haircare for so long and continue receiving compliments. We hope you love the Body Lotion just as much!

Rated 5 out of 5 stars

Lovely shampoo & conditioner it takes…

Lovely shampoo & conditioner it takes a. Couple of washes to get the benefit I find that I don’t need to wash it so often which is a bonus

1 July 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you, Linda 💚 We’re so pleased you’re enjoying the results and can now go longer between washes. Sometimes those first few washes really are worth persevering with.

Rated 5 out of 5 stars

Great shampoo and conditioner helped by…

Great shampoo and conditioner helped by the detox shampoo as well , hair feels great fuller and in better condition .early days so hopefully even better results to continue

8 July 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you, Christine 💚 We’re delighted your hair already feels fuller and in better condition with the Detox routine. We hope the results continue to improve.

Rated 5 out of 5 stars

Beautiful Product ! Adore it!

So! I have seen the ads for a while and thought - nah! So many of these beauty things don’t live up to the promise. And really, I’m not one for writing reviews. But I really felt that I wanted to take the time to write this. I bought the purple for blonde hair shampoo and conditioner. Dearer than my usual but I wanted to give it a try. It arrived, packed beautifully with a good info leaflet and all paper no plastic. When I opened to smell - they were so gorgeous. A nice aromatherapy smell which was really strong, so far so good. Also there was none of that yukky smell that often accompanies the purple shampoos. So I washed my hair - I’m mid fifties so always looking for something that gives my hair back a bit of lustre. It felt beautiful, a cloud of beautiful calming scent. The conditioner felt fab and I could already feel my hair smoothed out. When I dried my hair, I was delighted more than I have been maybe ever with a hair product. Honestly straight up, this stuff is gorgeous! The tint was not Bluey like some - it was just right, turned it more to a pearl and just lifted the brassy tones. And the lovely smell is still there. Damn you Cornish Seaweed people! I’m going to have to buy only this for my hair forever more!!! But honestly speaking, well done on such a lovely product. Delighted! Try it, you will not be disappointed 💜xx

2 July 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you so much, Kim 💜 We absolutely loved reading this! We’re delighted the Purple range exceeded your expectations, beautifully softened the brassiness and left your hair feeling and smelling wonderful.

Rated 5 out of 5 stars

Great products

Great products, arrived quickly . Hair feels great as does scalp . Using Detox in between shampooing

8 July 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you, Joy 💚 We’re so pleased your hair and scalp are feeling great and that the Detox Shampoo has become a useful part of your routine.

Rated 1 out of 5 stars

Appalling customer service: No replies / no customer service / rubbish

Ordered the purple shampoo / conditioner set .. got sent the wrong stuff . After 5 emails still no answer 5th day … now, still no answer on how to return ..
I did not order this green stuff and want to return ..a refund
Non exsistant customer support ..
it’s when things go wrong that a company shows its true core .. this company is total rubbish

As for your reply - that email address victoria@cornishseaweed .. etc
Does not exist !
My bank who are great !!!! have started an investigation into this issue ..
I just want to return this stuff to you..

3 July 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Hello Stephanie,

Thank you for sharing your experience with us. We're so sorry to hear that you haven't receive a reply about your concern. Definitely not the kind of experience we want our customers to have.

We want to resolve this matter for you as fast as we can, can you email us directly at victoria@cornishseaweedbath.co.uk please?

Thank you so much!

Rated 5 out of 5 stars

Great little free addition of bottle…

Great little free addition of bottle pumps when needed. I like the option of using pumps for day to day use, but keeping lids for travelling to avoid leakage 👍 also as reusable you can choose to not have them on each order 🙌 well done Cornish Seaweed Company

12 June 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you 💚 We’re delighted you appreciate the reusable pumps and travel-friendly lids. Reducing unnecessary plastic while keeping things practical is exactly what we hoped for.

Rated 5 out of 5 stars

I have always used expensive shampoo

I have always used expensive shampoo
But this shampoo is by far the best
My hair feels so clean and looks healthier.

8 July 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you, Stephen 💚 We’re so pleased our shampoo stands out even against other premium products and leaves your hair feeling cleaner and healthier.

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