Consumer beware when purchasing from…
Consumer beware when purchasing from Cornhole USA. The company heavily advertises its products as superior to “cheap Chinese boards” and promotes a “lifetime warranty” as a major selling point, but my experience has been very different.
I contacted them about defects in my boards less than one year after purchase. The boards were properly stored indoors and only used for normal outdoor play, exactly what cornhole boards are intended for. Instead of standing behind their product, they denied the warranty claim and looked for reasons not to cover it.
If these boards cannot handle normal outdoor use in the Southwest climate, that should be clearly disclosed before customers spend premium prices expecting long-term durability and warranty protection.
After researching online, I also found multiple other complaints from customers describing similar experiences with denied warranty claims and poor support. The “lifetime warranty” sounds great in advertising, but in practice it appears the company makes it very difficult to actually receive coverage.
I would strongly encourage consumers to carefully research reviews and warranty experiences before purchasing.
