Cormar Carpet Company Reviews 

7,854
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the carpets, often describing them as luxurious, soft, and hard-wearing, maintaining their appearance over time. Many people appreciate the superb service, highlighting helpful and knowledgeable staff who provide good advice. The fitting process is frequently noted as professional, efficient, and tidy, with fitters being respectful and friendly. However, some customers also noted issues with delivery. A few people experienced delays or non-delivery of carpet samples, with some waiting weeks for them. Additionally, some reviewers reported significant delays and inconvenience with carpet installation dates, and in some cases, complete non-delivery of ordered carpets.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the quality, luxurious feel, and... See more

Quality

Clients share positive opinions on quality, consistently praising the excellent quality of the products,... See more

Service

Customers consistently note positive experiences with service, often highlighting excellent and swift... See more

Staff

People report positive experiences with staff, highlighting their knowledge, helpfulness, and professionalism... See more

Delivery service

Customers had positive experiences with delivery service, with many reviewers reporting quick delivery of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I contacted Cormar by phone e-mail re queries over matching a pattern - phones were answered promptly and e-mails were quickly replied to. I have now carpeted 2 properties over a number of years compl... See more

Rated 5 out of 5 stars

Gorgeous carpet which looks so special. Friends who visit all immediately pass complimentary comments about it. It’s got a very luxurious softness to the texture and it feels lovely to walk on. I h... See more

Rated 5 out of 5 stars

Good choice of carpets and shown several different types and colour. Measuring and estimate was very quick and also date for fitting given. Carpet layers were tidy and pleasant and left with a finish... See more

Rated 5 out of 5 stars

Ordered samples from cormar which arrived in a few days, great variety of colours, competitive prices at their stockist and good quality You can order 3 samples which weren’t enough for me another... See more


Company details

  1. Manufacturer

Written by the company

Cormar Carpet Company is a proud, British, family-run business and has been making carpets since 1956 at its two mills in Lancashire. Cormar manufacture and deliver their carpets to flooring retailers and wholesalers across UK and Ireland, winning over fifty awards, including “Best Carpet Manufacturer” since 2012.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

8K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 95% of negative reviews

Typically replies within 48 hours

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4.7

All reviews

(7,854)

1,004 reviews in the last 12 months

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Rated 5 out of 5 stars

Vast choice of carpets

Vast choice of carpets, took samples home to compare, the quality and service were excellent. From ordering, measuring and fitting everything was very smooth. Highly recommend.

5 March 2026
Rated 5 out of 5 stars

We were given good advice by Grimley…

We were given good advice by Grimley Flooring as to the quality, to suit our lifestyle and longevity of our choice. Love the colour that appears to change throughout the day. Very happy with the results.

30 April 2026
Rated 4 out of 5 stars

Initially told carpet was in stock and…

Initially told carpet was in stock and an installation date was agreed.
The told carpet was not in stock and would have to be made. It was finally installed two weeks later than the original date. This caused serious inconvenience.
Now it’s fitted we are more than happy with it

29 April 2026
Rated 5 out of 5 stars

Very good service

Very helpful company came out to measure kept updated on carpet order and fitted on day quoted left clean and tidy would recommend if you want a good company to supply and fit your carpet

29 April 2026
Rated 1 out of 5 stars
Cormar Carpet Company logo

Reply from Cormar Carpet Company

Hi, please could you get in touch with our marketing team at marketing@cormarcarpets.co.uk with a little more information so I can look into this and identify which sample order is still outstanding?

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