Corendon Airlines Reviews 

20,855
•
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 1,294 reviews, reviewers had a great experience with this company. Customers frequently share that the official website is simple to navigate, making the online reservation steps remarkably smooth, transparent, and easy to complete. Travelers also praise the attentive and polite cabin crew members, noting that flights generally depart on schedule and offer fantastic overall value for money. However, some people mentioned encountering unexpected extra fees when handling luggage or checking in directly at the busy airport counters. A few other consumers also felt that the digital reservation platform occasionally experienced technical lagging or made selecting specific seats overly complicated during busy times.

What people talk about most

Booking process

Users describe ambiguous interactions with booking process, as many reviewers report that the system is... See more

Service

Customers had ambiguous experiences with service, as people shared widely contrasting feedback about their... See more

Price

Clients share ambiguous opinions on price, with many reviewers praising the affordable fares, straightforward... See more

User experience

Reviewers mention positive feedback about user experience, noting that the booking service and website are... See more

Staff

Consumers find staff experiences to be highly mixed, with many reviewers praising polite, professional, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Very easy to book via the app, reasonably priced, and not overly complicated when it comes to choosing luggage and backpacks, so you actually know what you can take with you in the end. We flew... See more

Company replied

Rated 4 out of 5 stars

Good service, despite 1 hour delay, pilot and cabin crew gave regular update regarding situation and estimated take off time. Minus is that pilot was talking too quiet or speakers were not working... See more

Company replied

Rated 4 out of 5 stars

Reservation and land service is processing without any problem and delay. We took off on time and actually landed earlier than estimated time. Staff on the plane was very friendly and smily face. One... See more

Company replied

Rated 4 out of 5 stars

The booking was easy and very clear. Also the options you have to book extra. Specifically the extra luggage but I don't need that. Only problem I had when I searched my flight, the page didn't work w... See more

Company replied


Company details

  1. Airline

About Corendon Airlines

Written by the company

Corendon Airlines has been offering comfortable and affordable flights to a variety of destinations since 2005.

Benefitting also from the tourism and hotel management knowledge of other companies under the Corendon brand, Corendon Airlines, with its vast experience and specialisation in air travel, carries millions of passengers from Europe to popular holiday destinations and many cities in Turkey every year.

Enjoy flying at an affordable price without giving up any comfort with Corendon Airlines.

   

   Book your flight now   

 

   Don't miss our campaigns   

Corendon Airlines App

Get it now and enjoy on mobile

Corendon Airlines mobile app is here to boost your flight experience to the new heights. Download it now and get the regular updates. Save time and energy with the best and the most user-friendly features

✔️ Easier check-in
✔️ Faster flight booking
✔️ Latest deals and offers
✔️ User friendly design
✔️ Constant updates


Contact info

3.9

Great

TrustScore 4 out of 5

21K reviews

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3.9

All reviews

(20,855)

5,063 reviews in the last 12 months

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Rated 1 out of 5 stars

Urgent: Family Bereavement & Ticket Change Request - Ref: B2C-2026-43542

It's been 5 days and I haven't heard back regarding my request B2C-2026-43542. A family member passed away, and it’s been a very difficult time. Because of this, I can't travel and urgently need to figure out what to do about my tickets as my trip was supposed to be in 2 weeks. If my request can be addressed in a timely manner, I would be more than happy to update my review accordingly.

14 September 2026
Unprompted review
Corendon Airlines logo

Reply from Corendon Airlines

Good afternoon, first of all, we would like to express our condolences. Please find the ticket conditions for our different fare types on our website:
https://www.corendonairlines.com/rules-and-regulations-details/tickets-and-reservation
If you have already contacted our Service Center, they will get back to you as soon as possible.
Kind regards

Rated 5 out of 5 stars

Very easy to support us.Excellent

Excellent Very easy to support us.Excellent

10 September 2026
Corendon Airlines logo

Reply from Corendon Airlines

Good morning, we are pleased to hear that you are satisfied with our service. We will be happy to pass this on. If you have any questions or requests, please feel free to contact us at any time. Best regards

Rated 1 out of 5 stars

Giving one star because none is not…

Giving one star because none is not possible.

They lost my luggage. They do not move a finger to help you. They outsourced the drama to DTNA (good luck with that) which doesn’t have a phone to call. Corendon tells you fill in forms.

It is a terrible experience ; I still have no idea where my bag is on day 6.

Shame !

12 September 2026
Unprompted review
Corendon Airlines logo

Reply from Corendon Airlines

Good morning, to process the request, please fill out the dedicated form https://www.corendonairlines.com/contact/passenger-rights (Baggage-related issues-For passengers). The responsible department will contact you as soon as possible. Best regards

Rated 1 out of 5 stars

Booked a flight with booking.com

Booked a flight with booking.com, I noticed immediately dat somehow my first name was cut off with only the first two syllables of the five remaining. Had to contact Corendon airlines to set this straight (because booking.com couldn’t do anything). Apparently they couldn’t make a change in my name(not even at a cost) the only solution was to buy a new ticket on the same plane (priced at over €400). That’s what I call terrible service. So I had two seats on the plane… It’s just ridiculous. Never again 👎🏽

Answer to Corendon: this is not true! I had to contact you guys on my own to settle it, and you made me rebook a whole new flight because you couldn’t add three letters to my name. This last was your policy apparently.

15 September 2026
Unprompted review
Corendon Airlines logo

Reply from Corendon Airlines

Good afternoon. If you booked through a tour operator organizer or a ticket seller, any corrections, changes will be handled through them. Please feel free to contact them for further requests. Best regards.

Rated 1 out of 5 stars

Baggage still not delivered after days — poor communication

My checked baggage was delayed on flight CD5472 (LPA-AMS) on 13 September 2026. I filed a PIR immediately at the airport (reference AMSCD14330) and submitted a full claim through Corendon's Lost and Found platform with all required documents. Despite this, I was told it could take 4-8 weeks just to get a response, with no real-time updates on where my bag actually is. I understand delays happen, but the lack of communication and slow process for something as basic as tracking a bag is frustrating, especially when I needed those belongings for relocating to another country. I'd recommend Corendon improve their baggage tracking transparency and response times.

13 September 2026
Corendon Airlines logo

Reply from Corendon Airlines

Good morning, If you have completed the required form on our website, your request will be processed as quickly as possible. You can check the status of your case at any time through your open claim. To process the request, please fill out the dedicated form https://www.corendonairlines.com/contact/passenger-rights (Baggage-related issues-For passengers). Kind regards,

Rated 1 out of 5 stars

They cancelled my flight and change…

They cancelled my flight and change time to 3 am, i didn’t sleep well, it was lame

3 September 2026
Unprompted review
Corendon Airlines logo

Reply from Corendon Airlines

Good afternoon. Corendon Airlines would like to operate all flights as planned. However, for organizational reasons, changes may occur over which we often have no or only limited influence. With best regards

Rated 5 out of 5 stars

Fast and easy

Fast and easy

15 September 2026
Corendon Airlines logo

Reply from Corendon Airlines

Thank you for your feedback. Providing excellent service and ensuring your satisfaction are our top priorities. We’re delighted that we were able to meet your expectations and look forward to welcoming you on board soon. We wish you a pleasant day. Best regards

Rated 5 out of 5 stars

Easy and smooth

Easy and smooth

15 September 2026
Corendon Airlines logo

Reply from Corendon Airlines

Good afternoon. Thank you for taking the time to share your experiences with us here. We wish you a pleasant day and look forward to welcoming you on board. With best regards

Rated 1 out of 5 stars

The flight which I asked for does not…

The flight which I asked for does not exist, while I have a reservation.

7 September 2026
Corendon Airlines logo

Reply from Corendon Airlines

Good day, please feel free to contact us through our official channels and provide the correct PNR number for your request. The PNR provided here belongs to a flight that has already taken place in the past. Kind regards.

Rated 1 out of 5 stars

Never do business with this third‑rate carrier

1 star - Absolutely terrible experience

On November 5, 2025, I was scheduled to fly from Warsaw to Antalya with Corendon Airlines. The flight was delayed by more than five hours. During the delay, there was practically no useful information provided to passengers - we were simply told to wait and wait without being given any clear indication of when the flight would actually depart.

I could not wait indefinitely, so I had no choice but to purchase a new ticket with another airline and fly to Antalya myself.

Afterwards, I contacted Corendon to request the compensation I was entitled to. Initially, everything seemed fine. Their customer service confirmed in writing, through the chat, that I would receive the compensation.

Then nothing happened.

One month passed. Then two. Then three. I contacted them again to ask when the payment would actually be made. I was then told that I had to wait 12 weeks due to certain international regulations and payment procedures.

I waited.

Those 12 weeks passed. Then several more months passed. I contacted Corendon again in June 2026 and was once again told that the payment was supposedly still being processed and that I would receive it.

Now it is the end of August 2026, and I still have not received a single cent.

What makes the situation even more frustrating is that Corendon repeatedly offers me a voucher instead of actually paying the compensation that they previously confirmed they would pay. At this point, after waiting for around ten months, I have very little confidence that they ever intended to resolve this properly.

What is particularly frustrating is that, in Poland, the situation seems to leave passengers in a ridiculous legal grey area. Passenger assistance services have essentially refused to help me because Corendon already promised to pay the compensation. Apparently, it does not matter that the airline never actually paid it. Once the airline makes a promise, everyone simply says, “Well, they promised to pay, so there is nothing we can do.”

So here I am, almost a year later: no compensation, no meaningful explanation, endless promises, and repeated attempts to push a voucher instead of simply paying what was promised.

This has been one of the worst airline experiences I have ever had.

I strongly recommend thinking twice before booking with Corendon. A five-hour delay with virtually no useful information is bad enough. Promising compensation and then failing to pay it for months is even worse.

I will never fly with Corendon again, and I strongly advise other passengers to think very carefully before trusting this airline with their travel plans or compensation claims.

5 November 2025
Unprompted review
Corendon Airlines logo

Reply from Corendon Airlines

Good day, if you have filled out the form provided for this purpose on our website, your request will be processed and completed by the department responsible. We ask for your understanding that we cannot help with this process via our social media channels due to the customer's data protection regulations. With kind regards

Rated 2 out of 5 stars

You can only select special seats at end of process

You can only select special seats, after you selected the dates and filled in all personal information. If there are no seats available anymore on that particular flight, you have to start the whole process over again and select a different date and try it again, filling in all the information again. Especially when you need a special seat because of a dissability, its quite draining to keep repeating that process

11 September 2026
Corendon Airlines logo

Reply from Corendon Airlines

Good morning.

Seat reservations can be made very easily during or after the ticket booking process simply by entering your PNR and last name. You can easily access the additional services menu via the link below ;

https://www.corendonairlines.com/book-and-manage/extras

Best regards.

Rated 5 out of 5 stars

The online booking is easy to use and…

The online booking is easy to use and the pricing has no hidden extras.

13 September 2026
Corendon Airlines logo

Reply from Corendon Airlines

Good morning, glad to hear that you are satisfied with our booking system. We will be happy to forward your feedback to the responsible department. We look forward to welcoming you on board and wish you a pleasant day. Best regards.

Rated 5 out of 5 stars

Easy to use app

13 September 2026
Corendon Airlines logo

Reply from Corendon Airlines

Good morning, glad to hear that you are satisfied with our booking system. We will be happy to forward your feedback to the responsible department. We look forward to welcoming you on board and wish you a pleasant day. Best regards.

Rated 5 out of 5 stars

Easy check in

Easy check in - helpful English speaking staff

4 September 2026
Corendon Airlines logo

Reply from Corendon Airlines

Good day. Thank you for sharing your experiences with us here. We would be happy to pass on your feedback. We look forward to welcoming you on board. Best regards.

Rated 4 out of 5 stars

Cheap ticket

Cheap ticket of all

5 September 2026
Corendon Airlines logo

Reply from Corendon Airlines

Good morning. Thank you for your feedback. Your views are very valuable to us and we will inform our relevant department. Best regards.

Rated 3 out of 5 stars

My very first flight with Corendon we…

My very first flight with Corendon we had e huge delay of 9 hours that wasn't pleasent at all which also makes me lost my connection flight in Amsterdam it really was disappointing hopefully everything will go smoothly with my return flight from AMS to Curacao on the 23rd

26 August 2026
Corendon Airlines logo

Reply from Corendon Airlines

Good day. Corendon Airlines would like all flights to be operated as planned. However, for operational reasons (global system problem, strike, air traffic, weather conditions, capacity constraints, insufficient airport personnel), changes may occur over which we often have limited or no control. We will forward your feedback as information to the relevant departments. Please feel free to contact us via our official channels if you have any further questions. Best regards.

Rated 5 out of 5 stars

On time

On time good service

3 September 2026
Corendon Airlines logo

Reply from Corendon Airlines

Good day, thank you for your positive comment. We will be pleased to share your review with our responsible department. We hope to be able to welcome you on board again soon and wish you a pleasant day.

Rated 5 out of 5 stars

Good service

Good service

4 September 2026
Corendon Airlines logo

Reply from Corendon Airlines

Good day, we are pleased to hear that you are satisfied with our service. We will be happy to pass this on. If you have any questions or request, please feel free to contact us again. Best regards

Rated 1 out of 5 stars

after my online checked in i didn't…

after my online checked in i didn't receive my boarding pass mail and because of that i missed my flight thanks to you guys.

2 September 2026
Corendon Airlines logo

Reply from Corendon Airlines

Good morning, after completing online check-in, passengers have the option to print their boarding pass or download it directly to their mobile phone.
Please also note that online check-in is only required for certain fare types to avoid a check-in fee at the airport. However, passengers can generally check in at the airport counter regardless of their fare type, and a boarding pass will be issued there. Kind regards.

Rated 5 out of 5 stars

Easy to operate

Easy to operate, being guided step by step. Easy to find add-ons like sport equipment.

Payment process simple and safe.

10 September 2026
Corendon Airlines logo

Reply from Corendon Airlines

Good morning, thank you very much for your feedback and for taking the time to share your experience with us. We wish you a pleasant day and look forward to welcoming you on board soon. Best regards

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