CookUnity Reviews 15,756

TrustScore 4 out of 5

4.1

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the product quality, highlighting the delicious and fresh meals, often describing them as restaurant-quality and prepared by talented chefs. People appreciate the wide variety of culinary options available, including diverse global cuisines and meals catering to different dietary needs. The delivery service is frequently noted as excellent, with reliable and timely arrivals, and convenient packaging that keeps meals fresh. However, some customers expressed dissatisfaction with the ordering process, finding the website not intuitive and the pricing structure confusing. There were also occasional issues with meal quality, with some reviewers receiving dishes that were not up to par, such as mushy vegetables or overly salty food. A few people also mentioned problems with delivery, including missed orders or items being left in inappropriate locations.

What people talk about most

Product

Customers had positive experiences with the product, highlighting the convenience and variety of meals. Many... See more

Quality

Reviewers mention positive feedback about quality, with many praising the fresh, flavorful, and... See more

Delivery service

Consumers generally express satisfaction with the delivery service. Many reviewers highlight the promptness... See more

Service

Users describe positive interactions with service, highlighting it as a great time-saver for fully prepared... See more

Order

Customers consistently note ambiguous experiences with order. Many reviewers praise the ease and flexibility... See more

Based on these reviews

Rated 4 out of 5 stars

This is the best meal service around. However they are still shipping stuff from out of state for me to eat over the course of the week so preservatives are needed. It doesn't beat home meal... See more

Rated 5 out of 5 stars

The Customer Service Specialist, Logan, was very responsive and able to resolve my delivery problem. The Customer Experience Team is always great whenever I need to chat with them from the CookUnity w... See more

Rated 5 out of 5 stars

Cook Unity makes ordering very easy. There is a good selection, and the filtering system allows me to make different selections for the different dietary needs in the family. I do wish they had more g... See more

Rated 5 out of 5 stars

I’ve been ordering from Cook Unity weekly or bi-weekly deliveries for almost a year. I have recommended them to several friends who are also happy with their service. I have enjoyed the service, f... See more


Company details

  1. Meal Delivery

Written by the company

CookUnity offers flexible and convenient subscription plans that match your needs and taste. Find out more and start eating healthy every day, today.


Contact info

4.1

Great

TrustScore 4 out of 5

16K reviews

5-star
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Rated 1 out of 5 stars

Their UI is messed up and will charge you for weeks skipped!!!

Their UI is messed up. I took screenshots of having trouble with the app and when a meal week “unskipped” they wouldn’t stand by their UI error, even though they could clearly see I was in the app skipping later weeks and I had sent a screenshot of the error I was receiving. I alerted them within hours of the processing notification and they had nearly a week before shipping but insisted there was nothing they could do to cancel. Charged me full price anyway. Horrible customer service and canceled subscription immediately.

11 February 2026
Unprompted review
Rated 5 out of 5 stars

CookUnity has genuinely improved my quality of life

CookUnity has genuinely improved my quality of life.

As a busy vegan professional, cooking often falls to the bottom of my list—but CookUnity makes it easy to stay on track. I can reliably plan my week with flavorful, balanced, perfectly portioned meals while keeping my food budget consistent. I order enough for a solid baseline and still leave room to enjoy the occasional meal out with friends and family—so I get convenience and connection.

The ingredients and quality are excellent, the time savings are huge, and the price beats what I’d spend on takeout or cooking from scratch. On top of that, their customer service is responsive and truly cares about satisfaction.

I’ve recommended CookUnity to friends already, and I’ll happily keep recommending them

19 February 2026
Unprompted review
Rated 2 out of 5 stars

Started off missing the 2nd and 3rd…

Started off missing the 2nd and 3rd delivery due to inclement weather. The food was not worth 114 dollars for 8 meals a week and for 1 person. They sent two weeks worth of meals two days apart and the when CS was contacted they would not refund because they will pick your food and ship it to you. I changed the order once, thought I resolved the discrepancy but they sent the 2 nd delivery, which was not chosen and couldn’t eat the fish due to food sensitivities. Very confusing and not consistent. Canceled the service in just one month. Very disappointing, was hoping it would have worked out.

6 February 2026
Unprompted review
Rated 5 out of 5 stars

Cook unity is unbeatable

Cook unity is unbeatable! Their prices and quality surpasses the competition. Their customer service is unbelievably helpful, friendly, and responsive. With over 300 meals to choose from, new favorites each week I am very happy I switched.

6 February 2026
Unprompted review
Rated 5 out of 5 stars

Best food delivery service

One of the only food delivery service companies I’ve actually continued to use. There is a good variety of dishes, especially different cultures. I have many dishes that are so good on my favorites list that I order almost every week. The quality has been pretty consistent and the app is easy to use. The unity pass membership is worth it if you order every week just for the shipping benefits alone. Customer service responds quick to any time I had a question or problem.

17 February 2026
Unprompted review
Rated 5 out of 5 stars

Food and customer service are excellent!

Food has been great. They have a wide variety for all dietary restrictions, and their customer service has been amazing any time I've had any issues at all. I've been using them for about a year now. I've tried other food service options, but CookUnity is my clear favorite.

17 February 2026
Unprompted review
Rated 5 out of 5 stars

CookUnity - highly recommended!

Enjoyed the food and service at CookUnity! Not only are the foods delicious and diverse, their support is amazing too whenever I've had questions. I love the ability to filter on their foods based on preferences, dietary restrictions, and fitness goals. It makes picking meals so easy!

16 February 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend

I've been getting Cook Unity for several years now and I really like it. They have a good selection, the food is tasty and fresh, the customer service is excellent, and the prices are very reasonable for what you get. In addition, we were displaced by the Eaton Fire in Jan of 2025 and Cook Unity gave us $400 of credit just to be nice and help us out during a very difficult time. Most companies did nothing to help us out, but Cook Unity did, and we really appreciated it.

16 February 2026
Unprompted review
Rated 5 out of 5 stars

Delicious, quick easy meals!

We started using CookUnity a few months ago and it’s been a total game-changer for dinner! Not only are the meals extremely easy to warm up, they’re delicious! Great for anyone with a busy life like us. Their customer service is always very responsive and helpful. We truly enjoy these meals and recommend everyone to try!

11 February 2026
Unprompted review
Rated 5 out of 5 stars

CookUnity Review

CookUnity has been such a great way to enjoy genuinely delicious, chef-crafted meals in between cooking for the family. The ingredients are fresh, wholistic and have variety that keeps things interesting when ordered. Everything arrives well-packaged and easy to cook, which makes on-the-go healthy eating feel effortless. Highly recommend for anyone who wants convenience and quality.

15 February 2026
Unprompted review
Rated 5 out of 5 stars

This is an outstanding service

This is an outstanding service. I have used many of these similar services and this is by the far the best across many dimensions. The taste, variety, quality, packaging, and convenience fac excceed similar offerings.

I have recommended and referred several people who also loved the service and still use it to this day. I cannot recommend enough!

15 February 2026
Unprompted review
Rated 5 out of 5 stars

Delicious and Easy!!

Genuinely the best-tasting meal delivery service I've tried!! In Chicago, I love that I can return and reuse the bags that the meals are delivered in every week. The variety of meals for different diets is excellent, and I really love that I'm supporting local chefs! Great taste and texture, even with the microwave option when I'm on the go.

13 February 2026
Unprompted review

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