I ordered a size 3xl and they mistakenly sent me a size Medium. After speaking with them about the mistake. Coofandy replied to my email in a timely manner. They apologized for the misunderstanding.... See more
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Review summary
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Reviews shaping this summary
For starters the sizing is inaccurate. The shirt to the short set I ordered comes down to my knees almost, it said large however it had to be a 3xl. I ordered 3 pairs of shorts, two were definitely... See more
Company replied
Cofandy clothes are great: fashion forward, attractive, sized correctly and just as presented in the photos. Workmanship is good too. Yes, synthetic fabrics are less expensive, and may not be as... See more
Update: the team at Coofandy was super responsive to feedback and did everything they could to make this right. I’ve already ordered additional pieces! I really like a pair of pants from this comp... See more
Company replied
Company details
- Men's Clothing Store
- Beach Clothing Store
- Clothing Store
- Outerwear Store
- Sportswear Store
- Work Clothes Store
About Coofandy
Written by the company
Style Made Simple
Men's Shirts
Men's Casual Blazer
Men's Linen Clothing
Contact Us
Founded in 2015, Coofandy design modern men‘s essentials for daily wear. Our line is made up of wardrobe essentials for different occasions, from business dress shirts and suits to casual T-shirts, from party tuxedos and beach wear to active clothes. We want to completely reduce the overwhelming shopping experience and create a space where you could always find what you exactly needed in an efficient way.
With the goal of creating confidence through clothing, we are working strenuously to provide the great quality, and keeping the cost low for our customers. Our mission is to provide you with the best range of fashion possible, and to give back as much as we can.
We update our range regularly to take account of changing seasons and developing styles. Plus we offer regular promotions, helping you save even more. If you have any question, please don't hesitate to contact us.
Contact info
United States
- (+1)2073000688
- support@coofandy.com
- coofandy.com
3.9
Great
11K reviews
Asks customers to review
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Had to return all four items did not…
Had to return all four items did not have much to do to return quick and simple
26 May 2026
First time customer,satisfied. And most likely will be ordering again.
Love the quality of the of the material and the quality of service and the video.
26 May 2026
The quality and fit are excellent
The quality and fit are excellent; while the variety of your styles make the experience a true bargain.
26 May 2026
Great selections
26 May 2026
My concern was addressed with much…
My concern was addressed with much consideration and compassion. Support team was very professional, and courteous. That changed my entire experience. I am very pleased with coofandy
29 May 2026
Unprompted review
One item had a thread run and 2 pairs…
One item had a thread run and 2 pairs of pants too big. They made exchanging easy and quick.
I love their styles
26 May 2026
Fine with order…
Everything is exactly what it appeared on the website. Some sizes were not true to size. Maybe a slim. But not noted on website. But all is what I expected from ordering online
29 May 2026
Perfect fit!!!!
26 May 2026
although the stuff came from Vietnam or…
although the stuff came from Vietnam or somewhere , the shipping was pretty fast probably I got it in one week , I got bunch of emails from them, and my stuff was traking
29 May 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Horrible Refund Policy
Consumers, please be aware. It is very difficult for returning merchandise. I keep telling this merchant that I would like to return the item for a full refund; however, it’s falling on deaf ears. I will not be ordering/purchasing any items in the future.
I wished that I could attached the damaged hat. I am like why ship a fedora hat in a plastic bag. The hat was smashed.
27 May 2026
Unprompted review
Reply from Coofandy
We are sorry that you were not satisfied with the product you received. We understand how frustrating this must be, and we deeply regret any inconvenience it has caused you.
To address your concerns, our customer service team has contacted you by Email, if you did not receive reply please check the spam folder.
Your satisfaction is our top priority, and we assure you that we will take your feedback seriously and work on improving our processes to prevent similar issues in the future.
If you have any further questions or if there is anything else we can assist you with, please don't hesitate to reach out to us. We are here to help.
Reply from Coofandy
We are sorry that you were not satisfied with the product you received. We understand how frustrating this must be, and we deeply regret any inconvenience it has caused you.
To address your concerns, our customer service team has contacted you by Email, if you did not receive reply please check the spam folder.
Your satisfaction is our top priority, and we assure you that we will take your feedback seriously and work on improving our processes to prevent similar issues in the future.
If you have any further questions or if there is anything else we can assist you with, please don't hesitate to reach out to us. We are here to help.
I had concerned with the Garment I…
I had concerned with the Garment I purchased, I brought that concern to to Coofandy immediately my concern was addressed and dealt with in a professional and timely manner with no questions ask thank you very much you guys are five star all the way
Regards
Julius J
25 May 2026
The suit is gorgeous...
25 May 2026
Im sorry but I wasn't happy with my…
Im sorry but I wasn't happy with my first purchase of ther clothing line it wasn't what I expected thay say the clothing is cotton and is not i have skin issues i can't ware it if it isn't cotton
28 May 2026
Reply from Coofandy
We are sorry that you were not satisfied with the product you received. We understand how frustrating this must be, and we deeply regret any inconvenience it has caused you.
To address your concerns, our customer service team has contacted you by Email, if you did not receive reply please check the spam folder.
Your satisfaction is our top priority, and we assure you that we will take your feedback seriously and work on improving our processes to prevent similar issues in the future.
If you have any further questions or if there is anything else we can assist you with, please don't hesitate to reach out to us. We are here to help.
The sizing was right on target
The sizing was right on target. I really love the feel and the light weight of the material. The various styles are exactly what I like. I bought 4 different outfits but I want to purchase a white one. Have not made up my mind on which one yet.
28 May 2026
SUBPAR/Never again
Everything!! Took almost an entire month to get it as I was told 2 weeks after purchase it had to be restocked when I inquired! I ordered April 26 and just got it a couple days ago! The material is extremely heavy and didn’t fit to par for my X large size! I even reached out again a week or so ago before getting it to support and no one responded to rectify so I just had to wait and see if it would really come! Needless to say waiting nearly a month and finally receiving it subpar with different expectations for fitting and the material I’m not happy at all! I can’t wear them so I’m out of $117.00 and time waiting!
28 May 2026
Reply from Coofandy
We are sorry that you were not satisfied with the product you received. We understand how frustrating this must be, and we deeply regret any inconvenience it has caused you.
To address your concerns, our customer service team has contacted you by Email, if you did not receive reply please check the spam folder.
Your satisfaction is our top priority, and we assure you that we will take your feedback seriously and work on improving our processes to prevent similar issues in the future.
If you have any further questions or if there is anything else we can assist you with, please don't hesitate to reach out to us. We are here to help.
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