While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 3 out of 5 stars

The controller i bought had mouse click trigers amd tmr joysticks which have stick drift for some reason also i couldnt put the cross on it as welll

Rated 5 out of 5 stars

Purchased a customised controller for my partner as a Christmas present and she's delighted with it. Great design options, feels like a brand new controller (well, it is) and the Razorback features... See more

Rated 5 out of 5 stars

Absolutely fantastic. Brought as a gift for my daughter with her favourite colours and personalised with her tag name on the back... she loved it. Comes in generic xbox black controller box, made her... See more

Rated 5 out of 5 stars

My Friend found this website after being let down by the scufs website when trying to buy the ps5 controller and i am not disappointed. controller is great and have no complaints regarding it. th... See more

Company details

  1. Gaming service Provider

Information provided by various external sources

It is our mission to exceed the expectation of our customers by producing the most appealing and innovative controllers on the market


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

191 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing!!!!

Price wise 10/10, communication wise 10/10 got a personal email from the CEO all round great experience!

10 May 2022
Unprompted review
Rated 5 out of 5 stars

Controller modz only way to go…

I one of the best companies I’ve ever dealt with, controller is on point and they’re quick to rectify anything that needs it. Communication is top draw.
Great value for money, will 100% be purchasing my next controller with them and have also referred on to friends.

24 March 2022
Unprompted review
Rated 5 out of 5 stars

Great company and controllers.

Great company. I ordered a custom ps5 controller from here 3 months ago. Very very happy with it. The buttons on the back and the clickey triggers are brilliant and well worth the money for call of duty.

Had some issues with the X button sticking so sent an email and they replied right away saying to send it back and they will fix or replace it for me. Since then I have even ordered another controller using the loyalty discount they sent me by email.

I really recommend this company over other custom/modified controller companies. I have had many friends also order from them now too. All very happy.

Not just the controllers are good, but the customer service is too. Which is rare with most businesses nowadays.

9 February 2022
Unprompted review
Rated 5 out of 5 stars

Great communication & helpful

The service from these guys is very quick, they are great at communicating what is happening and helpful when there are issues. We needed a repair and they were brilliant. A pleasure to deal with, highly recommended

28 January 2022
Unprompted review
Rated 5 out of 5 stars

Xbox x control- excellent

I ordered my son a personalised xbox x control for his 13th birthday, very quick delivery, my son is going to be very happy.
Thank you

20 January 2022
Unprompted review
Rated 5 out of 5 stars

Amazing Service

Left it late to order for Xmas but the service provided, and the speed of dispatch and delivery was superb. Easy to use website, class designs. Looks fantastic, hopefully it'll play as good as it looks....thanks guys👍

18 December 2021
Unprompted review
Rated 5 out of 5 stars

Insane company!

Where do I begin? I’m am beyond impressed with this company! I ordered this on a Sunday and by Thursday it had been delivered! The quality is exceptional and exactly what I asked for. I ordered a personalised Xbox controller for my other half’s bday and I can’t wait to gift it to him! The quality, the efficiency, the customer service…10/10!
I was panicking trying to find a company that would deliver something personalised like this, especially since my other half’s bday is 2 days before Christmas! This company has not let me down, they’ve really come through and will make one gaming man very happy this year!
Thank you so much x

16 December 2021
Unprompted review
Rated 5 out of 5 stars

My Friend found this website after…

My Friend found this website after being let down by the scufs website when trying to buy the ps5 controller and i am not disappointed. controller is great and have no complaints regarding it.

the only comment i have is they should maybe stop the mods(not the back buttons or click triggers but the rapid fire and auto jump shot) as this is allowing people to cheat in games.

will be back when i need to get another one

15 December 2021
Unprompted review
Rated 5 out of 5 stars

Customer focused

The customer service is ridiculously good!
I’m a tech idiot who’s nearly 50 and decided to buy a controller to see if help’s my game play.
I had a few issues with getting it set up(me being thick) so I emailed James and he duely sent the instructions, still no joy at my end.
A few emails later and I was finally understanding my controller, James was so patient with and very understanding.
The delivery was super fast as well!

Can’t thank you enough

12 December 2021
Unprompted review
Rated 5 out of 5 stars

THE BEST CUSTOMER SERVICE!!

I ordered a custom PS4 controller as a gift for my boyfriend last year, which arrived on time and looked even better in person. This year, having been satisfied by Controllermodz I decided to get a custom ps5 controller from them, even though many people suggested Scuff. But I was so pleased last time and I didn't want to risk it. I realized I made the right choice because when the controller arrived I wasn't very pleased with the pink colour I chose because it did not suit the Flamingo Design. As soon as I got in touch with their Customer Service, James was so eager to solve my problem and sent a replacement controller in a different colour as soon as I sent him proof of postage. Controllermodz is lucky to have such a helpful employee. Our correspondence was very pleasant as he was replying very quick (even on weekends). Definitely returning to buy more !!

6 December 2021
Unprompted review
Rated 5 out of 5 stars

PS5 Custom

Ordered a controller Friday, came on Tuesday and it exceeding expectations. Build quality is excellent and sturdy. Will order again!

2 December 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic Product and Service

Purchased a customised controller for my partner as a Christmas present and she's delighted with it. Great design options, feels like a brand new controller (well, it is) and the Razorback features are so easy to use. Running around in Vanguard and jump shotting everyone with no effort so much fun. It also arrived around four days earlier than estimated.

Oh and they're really helpful and responsive with email queries. 10/10

25 November 2021
Unprompted review
Rated 5 out of 5 stars

100% would use again

Brilliant customer service. I needed a button changed after receiving the custom controller (due to me forgetting to change it) and they had it changed and returned with 2 days of receiving it back! Absolutely would buy again from this company . My son loved it

22 November 2021
Unprompted review
Rated 5 out of 5 stars

PS5 custom controller!

Orderd a custom PS5 controller and it came within a week feels amazing ! Everything I wanted it to feel and looks better than I imagined. Thanks! Happy customer and I'm going to be using again.

22 November 2021
Unprompted review
Rated 5 out of 5 stars

Amazing!!

The quality of my custom Xbox one controller is amazing! Best company I have used and would definitely recommend them. They have fast delivery and great customer service, super helpful and very responsive.

12 November 2021
Unprompted review
Rated 5 out of 5 stars

Beautiful controller - super fast timing

I actually have to laugh at how good this company is LOL. i order a controller on Saturday and it came the following Thursday and let me tell you it looks better than the preview online. Beautiful controller and will defo be using controller modz for all my controllers going forward - 100%

11 November 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look