Contact Lens King Inc. Reviews 

3,247
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 277 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the competitive pricing, often finding it to be the lowest available online, even when compared to other retailers and doctor's offices. The ordering process is frequently described as easy and smooth, with many appreciating the straightforward prescription verification and re-ordering options. Reviewers also highlight the fast and reliable delivery service, with many receiving their orders quickly and often before the estimated delivery date. However, some customers also noted issues with the website, describing it as clunky or having problems with prescription uploads and cookie settings. A few other people also felt that the pricing could be misleading due to hidden fees, high shipping costs, or price increases for returning customers, leading to a less affordable final cost than initially advertised.

What people talk about most

Price

Consumers find price to be a positive aspect, with many reviewers consistently reporting that the prices are... See more

Order

Customers had positive experiences with order, frequently highlighting the ease and smoothness of the... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers consistently praising the... See more

Website

Clients share ambiguous opinions on the website, with some reviewers finding it clean, simple, and easy to... See more

User experience

Customers consistently note positive experiences with user experience, praising the website as clean, simple,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Easy ordering, verification of prescription, fast shipping. Wish there were not hidden fees on all these contact websites. Filled out orders on several different sites and Contact Lens King came in... See more

Company replied

Rated 5 out of 5 stars

My hunt for contact lens store stopped at Contact Lens King after I discovered that they offered the lowest price online for the brand of contact lens ( Purevision) that I use, and they ship within 24... See more

Company replied

Rated 5 out of 5 stars

I've been using Contact Lens King for more than 15 years now... why? because they typically blow the competition out of the water. In fact, when I've told each of the different eye doctors the pricin... See more

Company replied

Rated 5 out of 5 stars

Contact Lens King offered great service at great price. The Contacts arrived on time as mentioned. They gave upfront internet discount which I like as compared to some other companies who give out a... See more

Company replied


Company details

  1. Contact Lenses Supplier
  2. Eye Care Center

Information provided by various external sources

Discount Contact Lenses Online: Order the exact same lenses prescribed by your eye doctor at a discounted price. Buy contact lenses for all major brands at Contact Lens King®


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(3,247)

274 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Tons of hoops to jump through

I was OK with the final price, if I had to jump through that many hoops to buy groceries I would starve to death. Why can they tell you UP FRONT what their price is??

2 June 2026
Unprompted review
Contact Lens King Inc. logo

Reply from Contact Lens King Inc.

Thank you for the review. I apologize for the frustration regarding the processing fee. As you read on our website, the processing fee is associated with the sales cost of the item and is priced per box. However, we do welcome all our customers to do their own price comparison to see for themselves that in most instances we offer the lowest bottom price. It is also important to note Contact Lens King is an authorized retailer, receiving all our lenses sealed and packaged directly from the manufacturer. At Contact Lens King you can count on receiving the quality products you want while receiving award-winning service. We greatly appreciate your business and look forward to serving you in the future.

Rated 5 out of 5 stars

very easy to order

very easy to order, excellent price..and my lenses arrived within 4 days!

26 May 2026
Unprompted review
Contact Lens King Inc. logo

Reply from Contact Lens King Inc.

HI!. Thank you for your order and taking the time to leave a review! We appreciate your business and look forward to serving you in the future.

Rated 4 out of 5 stars

hard to upload script wish price was…

hard to upload script wish price was competitive with Dallies

30 May 2026
Unprompted review
Contact Lens King Inc. logo

Reply from Contact Lens King Inc.

HI. Thank you for your order. I apologize you had difficulties uploading your prescription. To make sure it is successfully uploaded the file does need to be either JPEG or a PDF file. If you are still having difficulties you can also text or email a copy and our team would be happy to upload it to your account for you. We appreciate your business and look forward to serving you in the future.

Rated 4 out of 5 stars

Cheap and easy

The website and order forms were easy to navigate and the instructions were clear, and they had the best price that I found for my contacts. However, I did not see any way to add insurance information, but still the best price without it.

27 May 2026
Unprompted review
Contact Lens King Inc. logo

Reply from Contact Lens King Inc.

HI. Thank you for your order and providing your feedback. At this time, we do not accept any insurance. What our customer do is provide the finalize invoice to their insurance company for reimbursement. We appreciate your business and look forward to serving you in the future.

Rated 2 out of 5 stars

Consistently shows lower prices then adds fees!!

Consistently displays lower prices than competitors on online search. NEVER THE LOWEST ACTUAL COST!! Working your way thru check out with enough of these companies, you encounter the add on fees, etc.
I WOULD NOT recommend Contact Lens King. Check out ad fees and ons are high. Ends up MUCH higher than the other insurance accepting online sites.
My advice, order the first 30 days of contacts from the cheapest contact provider covered by your insurance. after that, search all you can, order the best price you can get. For my kids, it's been EZ contacts after insurance is exhausted.

25 May 2026
Unprompted review
Contact Lens King Inc. logo

Reply from Contact Lens King Inc.

Thank you for the review. I apologize for the frustration regarding the processing fee. As you read on our website, the processing fee is associated with the sales cost of the item and is priced per box. However, we do welcome all our customers to do their own price comparison to see for themselves that in most instances we offer the lowest bottom price. It is also important to note Contact Lens King is an authorized retailer, receiving all our lenses sealed and packaged directly from the manufacturer. At Contact Lens King you can count on receiving the quality products you want while receiving award-winning service. We greatly appreciate your business and look forward to serving you in the future.

Rated 1 out of 5 stars

Refund request for false advertisement on 2 day shipping.

I paid extra for 2 day shipping on wed 05-20-2026. My order was shipped on Thursday 05-21-2026 and tracking says the package arrives 05-25-2026. That's 4 days not 2 days. I need a refund of the extra I paid for 2 day shipping.

26 May 2026
Unprompted review
Contact Lens King Inc. logo

Reply from Contact Lens King Inc.

HI,

I sincerely apologize for the frustration this experience has caused.

After reviewing your order, I can confirm it was placed on 5/20 at 11:58 PM, which was after business hours. As a result, the order was processed and shipped the following business day, 5/21.

At checkout, when selecting Second Day Shipping, a notice was displayed stating:

“Orders ship once your prescription is verified and lenses are in stock. Next day or second day shipping deliveries are made on weekdays only.”

According to the UPS tracking information, your package was delivered within the timeframe provided by the carrier. Please also note that Monday was a federal holiday, and UPS was closed, so no deliveries were made that day.

We truly apologize for the inconvenience and understand your disappointment. However, because the order was delivered within the stated shipping timeframe, we’re unable to issue a refund at this time.

Thank you for your understanding, and please let us know if there is anything else we can assist you with.

Rated 5 out of 5 stars

Easiest website to navigate I have ever…

Easiest website to navigate I have ever seen.

26 May 2026
Unprompted review
Contact Lens King Inc. logo

Reply from Contact Lens King Inc.

Hi. Thank you for your order and taking the time to leave a review! We appreciate your business and look forward to serving you in the future.

Rated 5 out of 5 stars

Good service

Good service

18 May 2026
Unprompted review
Contact Lens King Inc. logo

Reply from Contact Lens King Inc.

HI. Thank you for your order and taking the time to leave a review! We appreciate your business and look forward to serving you in the future.

Rated 5 out of 5 stars

Easy to Order and always received with…

Easy to Order and always received with zero problems.

25 May 2026
Unprompted review
Contact Lens King Inc. logo

Reply from Contact Lens King Inc.

HI. Thank you for your order and taking the time to leave a review! We appreciate your business and look forward to serving you in the future.

Rated 5 out of 5 stars

Great price

Great price, ordering and delivery upgrade

25 May 2026
Unprompted review
Contact Lens King Inc. logo

Reply from Contact Lens King Inc.

HI. Thank you for your order and taking the time to leave a review! We appreciate your business and look forward to serving you in the future.

Rated 5 out of 5 stars

Very easy to reorder

25 May 2026
Unprompted review
Contact Lens King Inc. logo

Reply from Contact Lens King Inc.

HI. Thank you for your order and taking the time to leave a review! We appreciate your business and look forward to serving you in the future.

Rated 5 out of 5 stars

Easy to navigate website

Easy to navigate website, wide range of lenses at competitive prices. Ships quickly

20 May 2026
Unprompted review
Contact Lens King Inc. logo

Reply from Contact Lens King Inc.

HI. Thank you for your order and taking the time to leave a review! We appreciate your business and look forward to serving you in the future.

Rated 4 out of 5 stars

Don’t use signature required delivery option

Please don’t send the contract with signature required delivery option. I had hard time getting the shipment delivered.

18 May 2026
Unprompted review
Contact Lens King Inc. logo

Reply from Contact Lens King Inc.

Hi! I apologize for the inconvenience. For orders over a certain amount, signature confirmation is required by the carrier. Unfortunately, we’re unable to remove it, as it is part of the carrier’s insurance policy to help ensure your goods are delivered safely and received properly.

Rated 5 out of 5 stars

Easy to order and quality is great!

18 May 2026
Unprompted review
Contact Lens King Inc. logo

Reply from Contact Lens King Inc.

HI. Thank you for your order and taking the time to leave a review! We appreciate your business and look forward to serving you in the future.

Rated 5 out of 5 stars

Many, many orders

I’ve ordered from contact lens king for years now. They have good prices, and they ship fast. Very consistent and reliable.

19 May 2026
Unprompted review
Contact Lens King Inc. logo

Reply from Contact Lens King Inc.

HI. Thank you for your order and taking the time to leave a review! We appreciate your business and look forward to serving you in the future.

Rated 5 out of 5 stars

Great Prices!!

Great prices. Great selection. User-friendly website. Quick delivery. We love ContactLensKing.com!!

10 May 2026
Unprompted review
Contact Lens King Inc. logo

Reply from Contact Lens King Inc.

HI. Thank you for your order and taking the time to leave a review! We appreciate your business and look forward to serving you in the future.

Rated 5 out of 5 stars

easy and good pricing

Easy website to use. Fast upload and great prices

15 May 2026
Unprompted review
Contact Lens King Inc. logo

Reply from Contact Lens King Inc.

HI. Thank you for your order and taking the time to leave a review! We appreciate your business and look forward to serving you in the future.

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