Contact Lens King Inc. Reviews 

3,247
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 277 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the competitive pricing, often finding it to be the lowest available online, even when compared to other retailers and doctor's offices. The ordering process is frequently described as easy and smooth, with many appreciating the straightforward prescription verification and re-ordering options. Reviewers also highlight the fast and reliable delivery service, with many receiving their orders quickly and often before the estimated delivery date. However, some customers also noted issues with the website, describing it as clunky or having problems with prescription uploads and cookie settings. A few other people also felt that the pricing could be misleading due to hidden fees, high shipping costs, or price increases for returning customers, leading to a less affordable final cost than initially advertised.

What people talk about most

Price

Consumers find price to be a positive aspect, with many reviewers consistently reporting that the prices are... See more

Order

Customers had positive experiences with order, frequently highlighting the ease and smoothness of the... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers consistently praising the... See more

Website

Clients share ambiguous opinions on the website, with some reviewers finding it clean, simple, and easy to... See more

User experience

Customers consistently note positive experiences with user experience, praising the website as clean, simple,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Easy ordering, verification of prescription, fast shipping. Wish there were not hidden fees on all these contact websites. Filled out orders on several different sites and Contact Lens King came in... See more

Company replied

Rated 5 out of 5 stars

My hunt for contact lens store stopped at Contact Lens King after I discovered that they offered the lowest price online for the brand of contact lens ( Purevision) that I use, and they ship within 24... See more

Company replied

Rated 5 out of 5 stars

I've been using Contact Lens King for more than 15 years now... why? because they typically blow the competition out of the water. In fact, when I've told each of the different eye doctors the pricin... See more

Company replied

Rated 5 out of 5 stars

Contact Lens King offered great service at great price. The Contacts arrived on time as mentioned. They gave upfront internet discount which I like as compared to some other companies who give out a... See more

Company replied


Company details

  1. Contact Lenses Supplier
  2. Eye Care Center

Information provided by various external sources

Discount Contact Lenses Online: Order the exact same lenses prescribed by your eye doctor at a discounted price. Buy contact lenses for all major brands at Contact Lens King®


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.4

All reviews

(3,247)

274 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Placing my order is easy

Placing my order is easy, lenses arrive quickly!!

17 June 2026
Unprompted review
Contact Lens King Inc. logo

Reply from Contact Lens King Inc.

HI. Thank you for your order and taking the time to leave a review! We appreciate your business and look forward to serving you in the future.

Rated 4 out of 5 stars

I can tell you more when my contact…

I can tell you more when my contact lenses actually arrive, but at the very end a $30+ processing fee was added to the account with a statement that they know it's frustrating, but everyone else is doing it and because they are listing their prices lower and then adding the fee, traffic is down on their web site. It's a terrible practice, but I did see that even with that, their prices are better, if not best.

16 June 2026
Unprompted review
Contact Lens King Inc. logo

Reply from Contact Lens King Inc.

HI. Thank you for your order and understanding regarding the processing fee. We appreciate your business and look forward to serving you in the future.

Rated 5 out of 5 stars

I was very pleased with Contact Lens…

I was very pleased with Contact Lens Kings for my recent contact order of Acuvue Oasys lenses. The price was good and in spite of having to pay shipping, the overall order was affordable. I would recommend them.

12 June 2026
Unprompted review
Contact Lens King Inc. logo

Reply from Contact Lens King Inc.

HI. Thank you for your order and taking the time to provide your feedback. We appreciate your business and look forward to serving you in the future.

Rated 5 out of 5 stars

Excellent!

14 June 2026
Unprompted review
Contact Lens King Inc. logo

Reply from Contact Lens King Inc.

HI. Thank you for your order and taking the time to leave a review! We appreciate your business and look forward to serving you in the future.

Rated 5 out of 5 stars

Very affordable and fast delivery

12 June 2026
Unprompted review
Contact Lens King Inc. logo

Reply from Contact Lens King Inc.

Hi. Thank you for your order and taking the time to leave a review! We appreciate your business and look forward to serving you in the future.

Rated 2 out of 5 stars

Google ad price honored only for single box orders!

I saw a Google ad showing a good price on my contact lenses. When I add one box, the price is honored. If I add a second box, the price increases by 50% each box! This doesn't make any sense. It is deceptive and dishonest. This is left as 2 stars and not 1 star because if I place two separate orders for 1 box each, the low price is still honored.

10 June 2026
Unprompted review
Contact Lens King Inc. logo

Reply from Contact Lens King Inc.

Thank you for the review. I apologize for the frustration regarding the processing fee. As you read on our website, the processing fee is associated with the sales cost of the item and is priced per box. However, we do welcome all our customers to do their own price comparison to see for themselves that in most instances we offer the lowest bottom price. It is also important to note Contact Lens King is an authorized retailer, receiving all our lenses sealed and packaged directly from the manufacturer. At Contact Lens King you can count on receiving the quality products you want while receiving award-winning service. We greatly appreciate your business and look forward to serving you in the future.

Rated 5 out of 5 stars

Fast easy service

Fast easy service! Great price!

8 June 2026
Unprompted review
Contact Lens King Inc. logo

Reply from Contact Lens King Inc.

HI. Thank you for your order and taking the time to leave a review! We appreciate your business and look forward to serving you in the future.

Rated 5 out of 5 stars

Exactly as advertised

Contact Lenses are a commodity. CLK had the best price and shopping was easy and exactly as advertised: purchase process was smooth, there was no hangup approving my prescription, they shipped immediately with tracking and showed up as expected. I wasn't certain on the business and am glad I trusted the reviews.

4 June 2026
Unprompted review
Contact Lens King Inc. logo

Reply from Contact Lens King Inc.

HI. Thank you for your order and taking the time to leave a review! We appreciate your business and look forward to serving you in the future.

Rated 5 out of 5 stars

I appreciate the lower costs compared…

I appreciate the lower costs compared to 4 other online companies and my local optometrist's office. I also appreciate that they took time to inform me of the service charges per box before I needed to pay. That gave me a chance to think and compare prices after that charge. It gave me confidence in this company that they would take the time to be upfront. Thank you for not jerking me around.

6 June 2026
Unprompted review
Contact Lens King Inc. logo

Reply from Contact Lens King Inc.

HI. Thank you for your order and taking the time to leave a review! We appreciate your business and look forward to serving you in the future.

Rated 5 out of 5 stars

So easy

So easy, great pricing and superfast shipping!

6 June 2026
Unprompted review
Contact Lens King Inc. logo

Reply from Contact Lens King Inc.

HI. Thank you for your order and taking the time to leave a review! We appreciate your business and look forward to serving you in the future.

Rated 5 out of 5 stars

Great!

Great pricing drew me in, great customer service will keep me coming back. Thank you!

28 May 2026
Unprompted review
Contact Lens King Inc. logo

Reply from Contact Lens King Inc.

HI. Thank you for your order and taking the time to leave a review! We appreciate your business and look forward to serving you in the future.

Rated 3 out of 5 stars

The Payment form does not make sense

The Payment form does not make sense. If you want me to type all of my information in for every transaction, that is fine, but I couldn't get from the order form to the payment for to do that. Then when you think you have submitted the form, up pops the payment form. Makes no sense because it should have come up earlier. Then, the payment form has dots in it. I cannot just confirm that the information is correct, I have to figure out how to delete that information and put all of the information in again. Also: you have 4 shipping charge options. Don't you just have a plain fee shipping option? It is crazy.

5 June 2026
Unprompted review
Contact Lens King Inc. logo

Reply from Contact Lens King Inc.

Hi,

I apologize for any difficulties you may have experienced with the payment options.

For security reasons, we do not store any payment information. The payment information section appears during the final step of the checkout process and will be displayed once you select your preferred payment method. We currently offer payment by credit card, PayPal, and PayPal Credit.

Regarding shipping, we offer four shipping options, including our standard shipping service at a rate of $12.95 via First-Class Mail.

Please let us know if you have any additional questions or need further assistance.

Thank you.

Rated 5 out of 5 stars

Excellent shopping experience

Excellent shopping experience, quick shipping, accurate orders, and ZERO issues with Contact Lens King. I've ordered from them multiple times, and love their service. I highly recommend them.

28 May 2026
Unprompted review
Contact Lens King Inc. logo

Reply from Contact Lens King Inc.

HI. Thank you for your order and taking the time to leave a review! We appreciate your business and look forward to serving you in the future.

Rated 5 out of 5 stars

Easy to reorder and...

Easy to reorder and, this time, lenses were received in less than a week.

4 June 2026
Unprompted review
Contact Lens King Inc. logo

Reply from Contact Lens King Inc.

HI. Thank you for your order and taking the time to leave a review! We appreciate your business and look forward to serving you in the future.

Rated 5 out of 5 stars

Contact Lens King is outstanding

Contact Lens King is outstanding! Their website is easy to use and their prices are very competitive. Delivery is quick. I just love them!!

4 June 2026
Unprompted review
Contact Lens King Inc. logo

Reply from Contact Lens King Inc.

HI. Thank you for your order and taking the time to leave a review! We appreciate your business and look forward to serving you in the future.

Rated 5 out of 5 stars

EASY ORDERING

EASY ORDERING, CUSTOMER SERVICE IS GREAT. RECEIVED MY CONTACT LENS WHEN THEY SAID I WAS GOING TO RECEIVE THEM. THERE PRICE IS UBEATABLE

28 May 2026
Unprompted review
Contact Lens King Inc. logo

Reply from Contact Lens King Inc.

HI. Thank you for your order and taking the time to leave a review! We appreciate your business and look forward to serving you in the future.

Rated 1 out of 5 stars

I purchased a box on daily contacts and…

I purchased a box on daily contacts and 1/3rd of the ones I have tried on have been damaged, unwearable and painful. Customer service stated that their policy is to only refund the amount of contacts damaged so far. I find this ridiculous since I have only worn about 28 out of the 90 day supply and I guarantee I will find more damaged lenses in the box. It may be safer for me to discard the box to prevent any future eye injury. Horrible policy, customer service is unable to reason. A new box should be the answer to this not just reaching out to them as I find damaged pairs. Totally lost me as a customer.

4 June 2026
Unprompted review
Contact Lens King Inc. logo

Reply from Contact Lens King Inc.

Hi Abby,

We sincerely apologize for your frustration and any inconvenience this situation has caused.

As an authorized retailer, we are required to follow the replacement and return guidelines established by each manufacturer, including their policies regarding defective contact lenses. Because it is extremely rare for an entire box of lenses to be defective, manufacturers typically only authorize replacements or refunds for the specific lenses that have been opened and tried.

We understand that this can be frustrating, particularly when you are experiencing issues with a new box of lenses. However, as an authorized retailer, we are obligated to adhere to the manufacturer's policies for all warranty and defect claims.

We truly regret the inconvenience and appreciate your understanding. If you have any additional questions or concerns, please let us know and we will be happy to assist further.

Rated 5 out of 5 stars

A long-time customer who keeps coming back!

This company has the best prices, super fast shipping, and excellent customer service. I recommend them to everyone!

3 June 2026
Unprompted review
Contact Lens King Inc. logo

Reply from Contact Lens King Inc.

HI. Thank you for your order and taking the time to leave a review! We appreciate your business and look forward to serving you in the future.

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