Contact Solar Reviews 

The two fitters Ashely and Toby were excellent. Professional, polite and amenable.

An 8-panel array, inverter and battery completed in under 3 hours - and in the intense heat - when Toby had to work on the wiring in the roof space.

Hope their dedication is reflected in their salary! ;-)

The company is quick and competitive. They offered lower than a few other brands that offered me solar.
I cannot comment on the generation aspect as I have not really been generating that long but I have seen a drop from my bills from 260£ a month to 140£ a month. But I have yet to see any benefits until I start getting bills back from the feed in tariff.

I have had some issues with communication from the company which since my first review they have contacted me.

But they are quick to set up your system in principle and quick to install it once agreed

I would say one thing they should apply before the system is installed to check if you qualify for exporting your electricity. As this is done after the installation so make sure you either get authorised before hand or get it checked before you get solar installed.

Very happy with everything from start to finish.
Very helpful and friendly staff.
A+++

Always very helpful and quick with advice
Jack was very knowledgeable

Edf contact solar only use quality products the workman who installed my installion were excellent explained everything and when done went the the process of showing how the system works i had two battery and an inverter with the panels edf contact solar done all the paperwork which made things very easy they have also sort out my tariff with edf had many follow up cans to make sure everything working and you get a two year guarantee on the workmanship as well as the guarantee with the panels batteries and inverter would definitely recommend EDF contact solar

very very good to work with - from quote to sales discussion (no “pressure” sales) with every step walked through and a good price.
pre-installation communications were excellent, the install was very good and post install support has been first class.

Highly recommended for solar panels

Good customer service and after sale problem solving

Thanks to Ben yesterday for explaining things so well. Also thanks to Ellie Stuart(?) who has really suffered in dealing with me, the genuine incompetent, who couldn't tell an inverter from a new meter!!!!!
Although I have found it stressful at times, especially when the scaffolders found there was damage to the roof I knew nothing about, and someone from your office sent me the photos to get it repaired. Every body has been so helpful and long suffering. I hope, in the nicest sense, I don't have to bother you again!!

Always on the end of the phone.Delt with all the applications to various things on my behalf. good supporting literature.

Contact Solar have made the whole process of installing and commissioning 18 panels very easy.
Their processes and communication are very good and they do exactly what they say they will do. Very pleased so far, and they are currently handling the tariff application with EDF as well - a real bonus.

Excellent agent. Understood my requirements and explained patiently and to my full satisfaction!

The installation was straight forward and quite quick once the paperwork was completed. There should probably be a little more instruction regarding the app at the beginning. Also we seemed to have several surveys not sure why. Although none of these observations detract from the overall experience.

The installers arrived early and were happy to answer questions. They cleaned up when they were finished

Contact Solar bought by EDF a few years ago.

Good competitive price and happy to make it so.
Great Customer Service, Team Leader, Grace an asset. Management could be more customer facing.

Pre installation survey useful and reassuring.

Scaffolding seemed over the top but efficient team.
“Health and Safety” I expect.

Installation mostly went well. Some collateral damage but resolved to my satisfaction.

Paperwork enormous. Probably about 250 sheets including 4 proposals and many emails. Procedures a bit of a turn off, need looking at.Other organisations involved.

Payment after installation looks good but advertising literature says it should be made before engineers leave the site. Also, no vital handover documents until payment is made. This pressure might put potential costumers off.

Overall though pretty good. Advantages buying from your energy provider. More joined up systems and cost benefits from supplier. I would recommend Contact Solar/ EDF for solar installation.

All parts of the process were managed really well and the site team were excellent

Each step of the procedure has been completed on time with everything explained clearly. Work done carefully quietly and to high standards.

The installation team were very professional and knowledgeable. They explained what they would do and process to follow.

Very professional, very tidy installation, scaffolders were very good .
After the initial survey was done I wasn't happy where the batteries were going to be installed, I offered an alternative solution and the company worked with me to ensure I was happy .

Excellent service and knowledge right from the start.