Contabo Reviews 9,166

Because you guys understood the situation of my problem and corrected it. Very helpful with every ticket till it was time to close. Very precise with the details. I thank you guys for that! You are the best! Customer service means a lot to me and I appreciate each and everyone of you guys!

The service has really improved a lot lately, and the price is unbeatable.

Quick onboarding, great price, great service.

Being a non-technical person, I was afraid of the difficulties in setting up my first VPS. However, it was guided and easy throughout.

We've been working together for over 10 years, and I can honestly say they are the best hosting provider I've used.

I currently have several VPS servers with them, and everything runs great - stable, fast, and reliable. Over all these years, the service has consistently been at a very high level.

What I appreciate the most is their support. Whenever even a minor issue comes up, their team responds very quickly and is always helpful, professional, and easy to communicate with.

It's rare to find a company that maintains this level of quality and support for so many years. I can recommend them without hesitation.

Ultra fast support

Honestly I was not expecting this prompt answer and solution to my problem, much appreciated, thanks

Contabo has been a great choice for my VPS. The cost is affordable compared to other providers, but the service is reliable: almost perfect uptime and scalable resources. When I needed help, the support team handled my ticket in a reasonable time and solved everything. If you're looking for value for money, this is your option.

I've been using an inexpensive VPS for several websites for over a year. I've never had any issues, and the resources are as advertised. I'm happy.

I recently bought a VPS server from Contabo. The low price and large storage space (over 100 GB) were the main reasons that led me to purchase a VPS from them. However, I think you should offer a few software packages to choose from, depending on what the user needs.
For example, you could provide 3 to 5 software bundles to complement the VPS control panel, at a fair price.
To conclude my feedback, I would also suggest offering an anonymous privacy option for the VPS server.

Serivice is fine till now. Support service could have been little sooner nonetheless the response comes within few hours time. Besides this everthing else is good.

I’ve been hosting my websites with them for several years now. There have been numerous occasions where my sites went down for more than 24 hours.

Today, some anonymous person filed a fraudulent activity complaint against my perfectly legitimate website. Contabo gave me 24 hours to respond. I replied immediately, expressing my frustration that they would take the word of an anonymous source over a long-term loyal customer. Despite this, after the 24-hour mark, Contabo suspended my VPS, claiming I failed to respond to the complaint on time. My VPS has been down for 12 hours now, and their support is completely MIA!

I absolutely hate this hosting provider!

Everything about them is great. I love their support and the service

I really enjoy the contabo services because it's so cheap & viable for small teams like us whom are serving a decent amount of clients including enterprise dashboard apps.

Good Support, fair price.

EN:
I have been a loyal customer of Contabo for two years, but I am deeply disappointed by their recent business ethics. Despite their starting prices remaining stable for new customers, they have increased my bill by $4 within two years for each server.

When I contacted support, I received a generic response claiming these hikes were due to "AI booms" and "hardware costs." It is ethically questionable to charge long-term customers for investments meant to attract new ones. Furthermore, I am being forced to pay for "features" I never requested, such as AI assistants and 1-click apps.

To make matters worse, the support team (or their AI) cannot even distinguish between my name and my server ID, repeatedly addressing me by my domain identifier instead of my actual name. As a user who values German business ethics, this experience has been a total letdown. I have already decided to migrate my servers to a more reliable and ethically-driven provider.

DE:
Ich bin seit zwei Jahren loyaler Kunde von Contabo, aber die aktuelle Geschäftsethik enttäuscht mich zutiefst. Während die Einstiegspreise für Neukunden stabil bleiben, wurde meine Rechnung innerhalb von zwei Jahren um 4 USD erhöht.

Der Support rechtfertigt dies mit dem "KI-Boom" und "Hardwarekosten". Es ist ethisch fragwürdig, Bestandskunden für Investitionen zur Neukundengewinnung zur Kasse zu bitten. Zudem werden mir Funktionen aufgezwungen, die ich nie bestellt habe, wie KI-Assistenten.

Erschwerend kommt hinzu, dass der Support nicht einmal in der Lage ist, meinen Namen von meiner Server-ID zu unterscheiden. Ich hatte eine höhere Erwartung an die deutsche Geschäftsethik. Meine Entscheidung steht fest: Ich werde meine Server zu einem ethisch korrekten Anbieter umziehen.

Update: The QA Manager reached out and offered some temporary solutions, including a 3-month postponement and a currency swap. While I appreciate the effort, my concern is not just a few dollars or a few months; it is the lack of long-term ethical pricing and predictability for loyal customers. I am still waiting for a commitment that doesn't feel like a "loyalty tax" before I consider updating my rating.

UPDATE (09 April 2026): After my initial feedback, the QA Manager (Gil) reached out personally. We had a professional discussion about loyalty and ethical pricing. As a result, they provided a very fair solution that I can accept. I appreciate Contabo for listening to their long-term customers and taking responsibility for a fair resolution. 5 stars for the recovery and Gil's professional support.

Ertan GÜNAY