The courier lost the first parcel and after speaking with Jason he called the courier company and called me back to say that he had despatched a replacement. The second parcel was delayed with the co... See more
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Having used them a year ago with a good experience I ordered another consumer unit with RCBO’s last week. Within an hour I realised I’d missed an item off my order so emailed them to add to my order t... See more
Company replied
Pro active approach. Called as I was placing the order as they had an issue earlier in the day. Wasn't an issue anymore but just making sure. Most companies just react. Great sign immediately. Goods a... See more
Company replied
Picked up a FuseBox consumer unit and all the RCBO's at the warehouse for a rapid install. The chaps there were brilliant at getting me everything we needed for the board change. Faultless servic... See more
Company details
About Consumer Unit World
Written by the company
Welcome to the official Trustpilot profile for Consumer Unit World
At Consumerunitworld.co.uk we are dedicated to providing superior products, outstanding service, and excellent value.
We have over 37 years of experience in supplying consumer units, 3-phase fuse boards, and circuit protection devices to both trade and end-user customers.
Understanding every aspect of our products, the UK electrical regulations, and crucially, the varied problems that different installations can present, gave us a great advantage when developing this site.
We know how consumer units are installed, we know how they are purchased, we know how confusing all the technology and terminology is and we know what questions you're likely to be thinking of!
Contact our Customer service
Featured Categories
Products By Type Consumer Units By Size Commercial Distribution Electric Vehicle Charging AccessoriesContact info
Unit 34 Chess Business Park, Moor Road, HP5 1SD, Chesham, United Kingdom
- 0345 683 0501
- orders@consumerunitworld.co.uk
- consumerunitworld.co.uk
4.8
Excellent
417 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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Excellent support
The courier lost the first parcel and after speaking with Jason he called the courier company and called me back to say that he had despatched a replacement. The second parcel was delayed with the courier and when I called, I spoke to Jason again. He once again contacted the courier and this time he got the courier to change the delivery from normal to deliver before 12. The parcel arrived this morning in the alloted time frame.
17 June 2026
Unprompted review
Wasted my time placing a £344 order…
Wasted my time placing a £344 order only to be told you won't deliver to my house in the Highlands. Thanks for nothing.
1 April 2026
Unprompted review
The best prices and a great service
28 January 2026
Picked up a FuseBox consumer unit and…
Picked up a FuseBox consumer unit and all the RCBO's at the warehouse for a rapid install. The chaps there were brilliant at getting me everything we needed for the board change.
Faultless service and excellent pricing
6 August 2025
Always had a good experience using…
Always had a good experience using Consumer Unit World. This time though my parcel was delivered to the wrong address, within 20 minutes of calling them they had found exactly where it had been dropped off so I could go pick it up and not have to disappoint my customer.
26 January 2026
Great Service
This was my first use of these folks, and what a joy, they were proactive called me twice to confirm changes to order, all my stuff arrived on day stated.
Can’t fault them, great people to deal with.
29 December 2025
Reply from Consumer Unit World
Thank you Suzanne
Excellent Service
Excellent range of kit, really helpful staff and quick turnaround
29 December 2025
Reply from Consumer Unit World
Thanks Rik
Reply from Consumer Unit World
Thanks Andrew
The delivery was impressively swift
The delivery was impressively swift, and the price was very competitive. Plus, they included a complimentary Sharpie!
24 December 2025
Unprompted review
Reply from Consumer Unit World
Thank you Jan!
Reply from Consumer Unit World
Thanks Ken
Reply from Consumer Unit World
Thanks Paul
Reply from Consumer Unit World
Thanks Steve
Really quick delivery and a good price…
Really quick delivery and a good price compared to others. And a free Sharpie 👍
28 September 2025
Reply from Consumer Unit World
Thanks Tom!
Reply from Consumer Unit World
Thank you Paul
Great service, choice of stock and value for money
Great service and choice of stock, as I have always had from CUW, along with fantastic value compared to other suppliers who sell the same products.
8 August 2025
Reply from Consumer Unit World
Thanks David!
Hi yes very happy with my order…
Hi yes very happy with my order delivered next day in the hour specified and a good price will use you again 👍
5 August 2025
Reply from Consumer Unit World
Thanks Stephen
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