Connecto Transfers Reviews 

14,324
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 4,411 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the professionalism and helpfulness of the staff. Many people appreciate the drivers for being on time, courteous, and knowledgeable about local areas, often providing useful tips. The booking process is generally described as easy and efficient, with good communication and timely confirmations. However, some customers also noted issues with the delivery service, including drivers not showing up or being significantly late, leading to considerable inconvenience. There were also instances where the pick-up location was not as expected, or communication regarding delays was insufficient, causing stress for travelers.

What people talk about most

Service

Reviewers mention positive feedback about service, with many praising the punctuality, professionalism, and... See more

Staff

Customers consistently note positive experiences with staff, highlighting drivers who are often described as... See more

Delivery service

Clients share ambiguous opinions on delivery service, with many reporting significant issues such as drivers... See more

Booking process

Reviewers highlight ambiguous aspects of the booking process, with many finding it easy and efficient,... See more

Location

Consumers find location to be ambiguous, with some reporting positive experiences like timely pick-ups at... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Perfect! Superb driver, on time, very comfortable car with water and tissues provided. Couldn't fault driver and and pick-up / drop-off. The only problem we had was the walking as one needs assista... See more

Rated 5 out of 5 stars

Fantastic service from two great drivers. Pick up and drop off at montpellier airport On time Polite and knowledgeable on the local area. Lovely cars with greta air conditioning Will definit... See more

Rated 5 out of 5 stars

The booking confirmation was received via email. Upon landing, the driver, Vassilis, sent a text message about which exit door to take and where to meet him. The process was seamless. Vassilis was... See more

Company replied

Rated 5 out of 5 stars

Great communication as soon as we landed we had a message of the driver. He then provided a picture so we could easily find him in the crowd. Car was spotless, comfortable drive & he even provided som... See more


Company details

  1. Transportation Service

Written by the company

Connecto is a private door-to-door transfer and taxi service specializing in airport and city transfers. We are your friendly, reliable, professional chauffers all over Europe. Try our fast & easy online booking and travel in safety, comfort and style.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

14K reviews

5-star
4-star
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1-star

Asks customers to review

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4.6

All reviews

(14,324)

4,988 reviews in the last 12 months

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Rated 5 out of 5 stars

Lovely service

Lovely service, lovely driver

9 July 2026
Connecto Transfers logo

Reply from Connecto Transfers

Hi Tally,

We're so glad to hear that you had a positive experience with our service and driver! Thank you for your kind words.

Kind regards,
Ivana

Rated 5 out of 5 stars

Excellent and efficient

The booking confirmation was received via email. Upon landing, the driver, Vassilis, sent a text message about which exit door to take and where to meet him. The process was seamless. Vassilis was on time, made finding him easy and he was very friendly. I recommend this company to anyone who needs a transfer. Excellent service!

4 July 2026
Connecto Transfers logo

Reply from Connecto Transfers

Hi Marilyn,

We're delighted to hear that your transfer experience was seamless from start to finish. It's wonderful that our driver made finding him easy and provided excellent service. Thank you for your kind recommendation!

Kind regards,
Ivana

Rated 5 out of 5 stars

Everything was good

Everything was good, they where on time and the transfer was very smooth

6 July 2026
Unprompted review
Connecto Transfers logo

Reply from Connecto Transfers

Hi Jens,

We're so glad to hear that your experience was good, on time, and that the transfer was very smooth. Thank you for your positive feedback.

Kind regards,
Ivana

Rated 5 out of 5 stars

Good communication with the drivers…

Good communication with the drivers both on landing in Malaga and the return journey.

9 July 2026
Unprompted review
Connecto Transfers logo

Reply from Connecto Transfers

Hi Mick,

We're so pleased to hear you experienced excellent communication with our drivers on both your arrival and departure. Thank you for sharing your positive feedback!

Kind regards,
Ivana

Rated 5 out of 5 stars

Good communication

Good communication, punctual and a well driven nice car.

9 July 2026
Unprompted review
Connecto Transfers logo

Reply from Connecto Transfers

Hi Marc,

We're so pleased to hear you had such a positive experience with our communication, punctuality, and the quality of our car. Thank you for your wonderful feedback!

Kind regards,
Ivana

Rated 5 out of 5 stars

The driver was great

The driver was great, very kind and professional.

9 July 2026
Unprompted review
Connecto Transfers logo

Reply from Connecto Transfers

Hi,

We're so happy to hear that our driver was kind and professional! Thank you for sharing your positive feedback with us; we truly appreciate it.

Kind regards,
Ivana

Rated 5 out of 5 stars

Professional driver

Professional driver
Pick up on time
Constant communication to prepare pick up area

9 July 2026
Unprompted review
Connecto Transfers logo

Reply from Connecto Transfers

Hi Silvia,

We're so glad to hear our driver was professional and that we communicated effectively for your timely pickup. Thank you for sharing your positive experience with us!

Kind regards,
Ivana

Rated 5 out of 5 stars

The driver was very friendly and…

The driver was very friendly and professional.

6 July 2026
Unprompted review
Connecto Transfers logo

Reply from Connecto Transfers

Hi Vanesa,

We're so glad to hear that our driver was friendly and professional! Thank you for sharing your positive feedback with us; we truly appreciate it.

Kind regards,
Ivana

Rated 5 out of 5 stars

Great customer service

Easy booking service. Great response times. The driver was waiting for us when we arrived at the airport. He WhatsApp a message to me with a video of his van and where it was positioned. He was very courteous and polite. Great costumer service. Also whenever I emailed connecto they responded very quickly each time.

8 July 2026
Unprompted review
Connecto Transfers logo

Reply from Connecto Transfers

Hi Yvonne,

We're so pleased to hear you had such an excellent experience with our booking service and response times. It's wonderful to know our driver was waiting for you and provided courteous service. Thank you for your kind words!

Kind regards,
Ivana

Rated 1 out of 5 stars

Driver 30 minutes late and didn’t know…

Driver 30 minutes late and didn’t know our destination.

4 July 2026
Connecto Transfers logo

Reply from Connecto Transfers

Hi Frode,

I’m truly sorry to hear about your experience. I have reached out to you by email so I can review the details of your transfer and better understand what happened.

Kind regards,
Ivana

Rated 5 out of 5 stars

Everything was as expected

Everything was as expected. From pickup to destination

6 July 2026
Unprompted review
Connecto Transfers logo

Reply from Connecto Transfers

Hi Konstantinos,

We're glad to hear everything met your expectations from pickup to destination. Thank you for your feedback.

Kind regards,
Ivana

Rated 4 out of 5 stars

Driver arrived 15 minutes early and…

Driver arrived 15 minutes early and transfer was very good

9 July 2026
Unprompted review
Connecto Transfers logo

Reply from Connecto Transfers

Hi Tommy,

We're so pleased to hear that your driver arrived early and that your transfer experience was very good. Thank you for your positive feedback!

Kind regards,
Ivana

Rated 4 out of 5 stars

Positive with a little tiny negative lol

They never picked up us from the point what was in the description we needed to walk few minutes and meet somewhere else ( not too far tho) and problem with the air conditioning in the car way back saving money so it was no air conditioning for about 20 min but except these everything was perfect well communication what I really really liked and friendly drivers

5 July 2026
Unprompted review
Connecto Transfers logo

Reply from Connecto Transfers

Hi Timea,

We appreciate you sharing your feedback. We are glad to hear our communication and drivers were excellent. We sincerely regret the inconvenience with the pick-up point and the air conditioning issue during your return journey.

Kind regards,
Ivana

Rated 5 out of 5 stars

no stress

great communication, called before my flight and after my flight no stress

8 July 2026
Unprompted review
Connecto Transfers logo

Reply from Connecto Transfers

Hi Smithy,

We're so happy to hear our communication made your travel stress-free! Thank you for your wonderful feedback.

Kind regards,
Ivana

Rated 5 out of 5 stars

Taxi driver vas professional and nice

Taxi driver vas professional and nice
Car was good as described

8 July 2026
Unprompted review
Connecto Transfers logo

Reply from Connecto Transfers

Hi Sigurjon,

We're so pleased to hear that you found our taxi driver professional and nice, and that the car was good as described. Thank you for your positive feedback!

Kind regards,
Ivana

Rated 5 out of 5 stars

Everything went very well

Everything went very well, our driver Pawel was very pleasant and courteous

5 July 2026
Unprompted review
Connecto Transfers logo

Reply from Connecto Transfers

Hi Trevor,

We're so pleased to hear that everything went very well and that the driver was very pleasant and courteous. Thank you for your feedback!

Kind regards,
Ivana

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