Connect Communications Services Ltd Reviews 

Fantastic call handling company. The pricing is very transparent, very reliable and an added bonus they don't charge you for those pesky sales calls we receive.

We work with clients who are often feeling desperate or have mental health problems. The Connect team field all of our incoming calls and do a fantastic job of helping the client and getting sufficient information for us to be able to make decisions when we receive the email regarding that call.

Connect's call packages and additional call costs are also very competitive making the total package excellent for our small business needs.

Good call handling service and excellent customer service. Would highly recommend if need help answering calls.

I received a call from a lovely guy called Anthony at Connect Facilities regarding the Utilities for my business. The call was hugely different in regards to what i would normally receive and wasn't massively interested in what i had or where i was with such accounts, which was very odd which also made me listen to him, only when we had a bit of giggle i was then happy to continue the reason for the call. luckily for Anthony i was moving into a new building as i was expanding my business and i was interested to see if he could find out who was supplying the building i was moving into and find me a contract that i was happy with and when he mentioned he could also look into my water i was even happier as i had never thought too much into that side of the business, anyways he went on to complete all the tasks that i asked him to do and i cant speak highly enough of how efficient he was in getting the information back to me and my husband and allowing us the freedom to choose a supplier that we where happy with and the rates proposed which we happily agreed as it was such smooth transition. He spoke to the current supplier which we found was Eon, got them to amend everything for a final bill for the small amount we had used i was happy with that. The water was even easier, he found the water meter information and secured myself a very large saving from the current water provider and changed that over to a new provider which again i was over the moon with the quotes so had no issues in placing that part of my business over to Anthony also. He then went the extra mile and assured me that he could also look into my current utilities for the business that i was already trading from and managed to sort the Electric, Gas & Water for those premises, and he will now manage all my utilities for both my businesses which is a wait off mine and my husbands shoulders. i myself will be using Anthony again and i have already started pointing the rest if the business past his way on my recommendations :-)

Suzanne Robb
Managing Director
Animal Station Limited

Being Dealing with Connect Comms when I started my current position in 2018.
I found them down to earth makes IT issues comprehensive. They listen to the customers needs and deal with as best they can and always work with you to solve issues. Friendly and prompt. Good communications via email or phone. Pleasure to work with.

Sleepyhammock.co.uk has been using Connect for a number of years now. They are a great help to us and we have received numerous orders which we would have missed if the calls had not been answered by the great team at Connect.

My law firm has used Connect since 2017. I have found them to be extremely professional, polite and accurate. Messages are checked carefully and contact details are always correct. They stop all unwanted sales calls. I commend them without reservation.

We have chosen Connect Communications as a partner since 2013 back when Jack was an office regular. We find them to be professional and polite, they listen to customers needs and are responsive to any urgent requests. For the level of service they provide they are excellent value for money. The team leaders are very good and Lynette especially is attentive and intelligent, able to find solutions to any issue showing exceptional account management skills. The agents Carol, Elaine, Erin, Gemma, Joanna, Jo, Kim, Leanne, Leona, Lesley, Lisa, Lorna, Mandy, Michaela, Michelle, Sam, Sara & Yvonne, are considerate and friendly. They are the type of person you want on your team. A recommended partner.

Connect help handle the calls for our online kilt business and the operators are great, really knowledgeable of our products and range of tartans. A special sláinte to the customer service team for putting up with all my procedure changes in recent months!

I have been running my small acupuncture clinic for almost 20 years. A few months ago I started working with Connect. I found them very professional, efficient and pleasant to deal with. Their rates are very competitive too. I have gained quite a few new clients thanks to their virtual PA service - answering my calls, giving information to clients and booking my appointments. This small investment is totally worth it. Recommended!