Completesavings Reviews 

112
TrustScore 1.5 out of 5

1.3

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Rated 1 out of 5 stars

Pop for cashback after buying dominos thinking it was a dominoes offer I got hesitant after the complete savings logo popped up - but fulfilment company’s are nothing new. After unnoticed it wa... See more

Company replied

Rated 1 out of 5 stars

I was enrolled in this programme after buying a ticket on Lastminute. They charged me 18 Eur/month from March to May, 54 Eur total, without my consent. I have never used the service. They cancelled my... See more

Company replied

Rated 1 out of 5 stars

This is a scam. When you go to buy a ticket with Dublin Express, Complete Savings pops up to offer you 16 euro off your next journey with Dublin Express. To do this, they make you enter your detail... See more

Company replied

Rated 1 out of 5 stars

Update After writing to mary at completesavings.ie The problem has been fixed. Still think that the way they "hook" clients is not transparent and non correct but fortunately after several aut... See more

Company replied

Company details

Written by the company

Sign up to Complete Savings and get cash back automatically at hundreds of top online retailers in our Cash Back Network. Save every time you buy!


Contact info

1.3

Bad

TrustScore 1.5 out of 5

112 reviews

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1.3

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(112)

18 reviews in the last 12 months

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Rated 1 out of 5 stars

Sneaky, underhand, opaque

I completed a booking for Odeon cinema tickets and was presented with a page offering savings on next purchase. Assuming I was joining Odeon’s FREE loyalty club I began entering my details - then, thinking, but Odeon have my details, so I looked at the small print…nothing to do with Odeon, but a monthly paid subscription for dubious “savings”. Sneaky, underhand non-transparent sales process.

4 July 2025
Unprompted review
Completesavings logo

Reply from Completesavings

Hello Pablo, thank you for your review.

Complete Savings IE is a genuine cashback programme that offers members the chance to earn 10%+ cashback on over 1000 partner retailers. You would have been then offered to sign-up and have the chance receive a welcome reward after making a purchase through one of our partner retailers.

We try to make it as clear as possible that we are a paid subscription and mention this multiple times on the sign-up form that there is a monthly fee after the 30-day free trial.

Please know we are here to help, for access to quick resources as it relates to your question, please visit: www.completesavings.ie

For any questions you may send an email to mary@completesavings.co.ie

Kind regards,
Complete Savings IE

Rated 1 out of 5 stars

HUGE SCAM!!!!!

HUGE SCAM!!!!!! AVOID!!!
Purchased on the Living social website and got charged for 6 months, €18 montly without being notified or get email receipt.
After months of payments I’ve noticed on my bankstatement that I was charged every month. They’ve stolen €108 from me.

23 June 2025
Unprompted review
Completesavings logo

Reply from Completesavings

We appreciate you bringing this to our attention. We're very sorry to hear about your experience with the unexpected charges.

To explain how to become a Complete Savings IE member, you have manually entered their details into the Complete Savings IE signup form and agreed to the Terms & Conditions, which were made very clear on the signup form that our programme is a paid membership subscription after the trial period.

Additionally, a Welcome Pack email was sent shortly after your registration with Complete Savings IE. We suggest checking your SPAM or JUNK folders as sometimes our messages go through in these folders.

Having investigated your concern, we can confirm that your membership has been cancelled. If you have further concern, kindly send an email to mary@completesavings.ie

Rated 1 out of 5 stars

Truspilot delete my review about this company.

Just receive a email from truspilit and I’m sorprised they delet my review.never before happen. So maybe that company pay to them? Don’t know, anyway I inform my experience , I didn’t know that company taking every month money of my account bank, the first 3 months €15 and after until now €18, since October 2023 until now …we sew in the account we pay every month €18 but also is so tricky because is not the name of the company. So is show he’s self like Ely (not even the initials of his scan company) i googled the 3 syllables in my account so we find that company. We cancelled inmediately, but they delete every detail instant in that supuse account, also they say I accept to subscribe when I buy in look fantastic (carefully with that shop too) I remember buy something years ago for ones i never give my account details to a company or online company if im not sure,they say I did, (I imagine they just took my details through this intermediary shop “look fantastic” now truspilit ask to me put details, what you don’t know is I took pictures in the screen in case, I told them I’ll complain to the online consumer protection and I did , they didn’t found that company, I read in Swiss (remember works long time ago in a Jew company (they were laying and say the company is in NY and take money from people in Africa and Venezuela ) and laying they will give to them a visa) but actually what the did was illegal, in the finally I told them I I will complain to my lawyer , so they return the money every €15,€18 …but my bank didn’t accept, why? Probably is many people complain about that? And they are very careful with that company. I had to call to my bank and talk to them. But my bank show the money and when I want to use the money , didn’t have no funds, it was visible in my account, but I couldn't use it, I'll go back to the bank to find out that….its for real , anyway I have the detail truspilot in case you want delete again my review.
Member No: 55679639004

23 May 2025
Unprompted review
Completesavings logo

Reply from Completesavings

Hello there, thank you for letting us know about your concern.

Upon checking, our team has processed your query and have provided details on how you signed up for the programme. More details can be found on https://www.completesavings.ie/

If you still have any concerns, you can contact us using the details below.

Email: mary@completesavings.ie
Via Telephone: 1800 806 167

Rated 1 out of 5 stars

Completesavings have been taking 18…

Completesavings have been taking 18 euros out of my account for several months. I did not agree to this. Whatever why they phrase their offer, it is misleading.
Do not have anything to do with this site. I have spoken to my Bank. I have cancelled with Completesavings.ie but will be checking my bank account each month. Very deceptive. Very sneaky.

I was promised a 36 euro refund from this company 6 days ago. No money has arrived in my account. Do they just not care?

19 May 2025
Unprompted review
Completesavings logo

Reply from Completesavings

Hello Paul, thank you for reaching out.

To become a member of Complete Savings IE, you must manually fill up the form and agree to the Terms and Conditions. We can provide information on how joined the programme if you will provide us your Membership ID or Email Address associated with your account. Please send these details in an email to mary@completesavings.ie.


UPDATE: Thank you for sharing details for us to identify your membership. Upon checking, you have spoken with our team over the phone where our team has provided details on how you have signed up.

For any questions, you may send us an email or contact us again and we'll do our best to assist you.

Rated 1 out of 5 stars

They are basically scam

They are basically scam, falsely advertising, sneaky luring in to subscriptions, biggest issue is that Instead of thinking how to be a trustworthy company, they will challenge any bad reviews as fake.

16 May 2025
Unprompted review
Completesavings logo

Reply from Completesavings

Hello Lukas,

We understand your frustration and appreciate you taking the time to share your experience. We strive to provide transparent and honest information to our customers, and we are committed to addressing any concerns you may have.

For us to identify your membership and provide you details on how you signed up, please share your details through the request we sent here or sent us an email to mary@completesavings.ie

Once we're able to locate your membership, we'll be able to assist you.

Rated 1 out of 5 stars

Total scam so far.

So far my experience has been terrible. Signed up for the initial period, made my second purchase and attempted to claim my reward. DECLINED, due to the second purchase being made the same day I signed up. Are you kidding me? There was no mention of this whatsoever, only that a second purchase had to be made which I did! Sent a response back that this is simply false advertising and will take it further if I have to. We’ll see what the response is but I’m expecting resistance. So far an absolute scam of a service.

31 March 2025
Completesavings logo

Reply from Completesavings

Hello Daniel,

We understand your frustration with the recent experience you've had with our service. It's disappointing to hear that you encountered an issue with claiming your reward. We strive to provide clear and transparent information about our program, and we apologize if the terms and conditions were not adequately communicated.

We appreciate you bringing this to our attention and will investigate the matter further. We value your feedback and are committed to ensuring our customers have a positive experience. Please let us know your details by emailing mary@completesavings.ie. Once we identify your membership, we'll be able to assist you with your reward.

Rated 1 out of 5 stars

Company should be shut down!

If I could give zero stars I would I thought it must have been me but to see how many others that were tricked into subscribing is shocking! How is this company still going and being allowed work this way its disgraceful. Yes I entered my details but I entered them for the purchase I was making (so I thought) awful!

26 March 2025
Unprompted review
Completesavings logo

Reply from Completesavings

Hello Laura, we try to be as clear as possible that our programme is a paid membership subscription. Our offer comes after making a purchase with a partner retailer and if you wish not to join the programme and claim the offer, you can easily close the banner or the browser.

For us to identify your membership, please send us your details to mary@completesavings.ie.

UPDATE: Thank you for providing details for us to identify your membership. Upon checking, your membership has been cancelled on 26 March 2025. A cancel confirmation has been sent to your email along with the details on how you signed for the programme.

For any other questions, you may also call our customer service centre:
Free telephone from within the IE: 1800 806 167
Hours of operation are Monday-Friday 8 am-8 pm and Saturday 9 am-4 pm

Kind regards,
Complete Savings IE

Rated 1 out of 5 stars

Utterly Deceptive Business Practice

One year ago during. Ticket Master transaction I became another CompleteSavings victim .. I..e for one year now they have taken 18 euro per month from my account without a single communication with me of any kind .. totally deceptive practice .. brands doing business with them I assume are being well compensated for the damage to their own brand names .. resolved issue by phone requesting cancellation ..they don’t even attempt to dissuade you cancelling .. immediate capitulation .. 3 month refund and I have also demanded further 8 months refund ..waiting on that now..

19 April 2024
Completesavings logo

Reply from Completesavings

Hello Catherine,

Thank you for reaching out so we could address your concerns.

We try to be as clear as possible that our programme is a paid membership subscription. Our offer comes after making a purchase with a partner retailer and if you wish not to join the programme and claim the offer, you can easily close the banner or the browser. Otherwise, you will be redirected to a sign-up form where you have to manually enter your details and agreed to the Terms & Conditions, which were made very clear on the signup form that you will be charged of the subsequent monthly charge if you do not cancel before the 30-day trial ends.

For us to follow up with your concern, please send the email address associated with your membership to mary@completesavings.ie


Kind Regards,
Complete Savings IE

Rated 1 out of 5 stars

I cannot believe that this kind of…

I cannot believe that this kind of scamming can be allowed to go on. Stores that are affiliated with complete savings and allow them access to their customers should really take a look at how this reflects on them too.

20 March 2025
Completesavings logo

Reply from Completesavings

Hello Cliona,

We appreciate you letting us know about your worry.

We try to be as clear as possible that our programme is a paid membership subscription. Our offer comes after making a purchase with a partner retailer and if you wish not to join the programme and claim the offer, you can easily close the banner or the browser.

Otherwise, you will be redirected to a sign-up form where you have to manually enter your details and agreed to the Terms & Conditions, which were made very clear on the signup form that you will be charged of the subsequent monthly charge if you do not cancel before the 30-day trial ends.

We can help you provide how exactly you join the program. Please send us your details to mary@completesavings.ie.

Rated 1 out of 5 stars

Scammer link with look fantastic you…

Scammer link with look fantastic you think you are getting a bargain and finish with a direct debit for things you never ask or never accept to pay...... Reported to garda and no i never ever gave you permission or gave you my credit card. Ps: i am a minor so you have now a problem

16 March 2025
Unprompted review
Completesavings logo

Reply from Completesavings

Hello Eimear,

Thank you for pointing out this concern to us.

The only way you could have signed up as a member and given us permission to charge your account was if you manually put your information into the signup form and agreed to the Terms & Conditions, which were made very clear on the signup page that our programme is a paid membership subscription. There is no way we can obtain your details without doing the aforementioned.

We can provide information on how joined the programme if you will provide us your Membership ID or Email Address associated with your account. Please send these details in an email to mary@completesavings.ie.

Update: Thank you for providing the details to locate your membership, Eimear. We have now addressed your concern and sent it via email. Please do not hesitate to reply if you have further queries so we can resolve it as soon as possible. Thank you.

Rated 1 out of 5 stars

Scam

Scam

Companies partnering with with this racket should be avoided at all cost.

29 January 2025
Unprompted review
Completesavings logo

Reply from Completesavings

Hello Andrew,

Thank you for reaching out so we could address your concern.

Complete Savings IE is an online shopping programme where members can earn up to ten percent cashback at over one thousand leading online retailers. The website www.completesavings.ie contains further information.

Thank you for providing details so we could locate your account. Upon checking, you have cancelled your account effective immediately. Therefore, your card will no longer be charged.

If you have any other questions, you may call us in this number:

Free telephone from within the IE: 1800 806 167
Hours of operation are Monday-Friday 8 am-8 pm and Saturday 9 am-4 pm

Kind Regards,
Complete Savings IE

Rated 3 out of 5 stars

I got caught but they helped me out.

I inadvertently got hooked in as part of an online order. What they do seems ok but not useful for me. They responded quickly to my emails and refunded my subscription.

24 November 2024
Unprompted review
Completesavings logo

Reply from Completesavings

Hello there,

Thank you for your review. We're happy to hear that our team provided you with an excellent service.

Kind regards,
Complete Savings IE

Rated 1 out of 5 stars

SCAM COMPANY obviously pretending to be Ticketmaster

I had just completed my purchase on Ticketmaster and the message of some credit back at my next purchase came up, so I thought it was coming from Ticketmaster and I completed the form. I then received a welcome email from Completesavings.ie and I IMMEDIATELY picked the CANCEL ACCOUNT option and I got a message saying that they were sorry to see me go and I would receive an email from them, confirming the cancellation. I haven't received the email yet and I emailed them twice to say that I am not interested in their service and I want them to cancel my account immediately. I got an automatic reply from the customer service saying that they are really busy and they can't get back to me yet!

29 November 2024
Unprompted review
Completesavings logo

Reply from Completesavings

Hello Ms. Sanna,

We appreciate you bringing up this issue with us. You can be assured that Complete Savings generates significant cashback savings for its members.

Complete Savings IE is an online shopping programme where members can earn up to 10% cashback at over 1000 leading online retailers. More details can be found at www.completesavings.ie

We try to be as clear as possible that our programme is a paid membership subscription. Our offer comes after making a purchase with a partner retailer and if you wish not to join the programme and claim the offer, you can easily close the banner or the browser. Otherwise, you will be redirected to a sign-up form where you have to manually enter your details and agreed to the Terms & Conditions, which were made very clear on the signup form that you will be charged of the subsequent monthly charge if you do not cancel before the 30-day trial ends.

From your response and upon checking your account, we can confirm that your account has been cancelled and you can be sure that your card will no longer be charged.

If you need further assistance, you can easily contact us in either of the following ways.
Email: mary@completesavings.ie
Free telephone from within the IE: 1800 806 167
Hours of operation are Monday-Friday 8 am-8 pm and Saturday 9 am-4 pm

Kind Regards,
Complete Savings IE

Rated 1 out of 5 stars

Fraud

As other reviewers have stated this is a complete scam .I was inadvertently signed up for this through making a purchase from Ticketmaster. As far as I'm concerned they have stolen my details from Ticketmaster and have stolen money from my bank account. They say you to fill in an online form to sign up. This is completely false I did'nt and they c'ant provide proof that I did .Not going to comment much further after your reply for legal reasons.What you have stated is completely false.People click on a link which they believe is connected to the company they believe they are dealing with.At No stage are are seeing they are being directed to your scam company I didn't enter my details manually and didn't know what I was signing up for. You stole my details from Ticktmaster.You only managed to steal a small amount from my
account but it's the principal.

25 November 2024
Unprompted review
Completesavings logo

Reply from Completesavings

Hello Mr. Adamson,

Thank you for reaching out about your concern. You can be assured that Complete Savings IE generates significant cashback savings for its members.

Complete Savings IE is an online shopping programme where members can earn up to 10% cashback at over a thousand of the most prominent online retailers. More information is available at www.completesavings.ie

You could only join and authorise us to charge your account if you manually filled out the signup form with your information and agreed to the Terms & Conditions, which were made very explicit on the signup form that our programme is a paid membership subscription.

Our offer comes after making a purchase with a partner retailer and if you wish not to join the programme and claim the offer, you can easily close the banner or the browser. Otherwise, you will be redirected to a sign-up form where you have to manually enter your details and agreed to the Terms & Conditions, which were made very clear on the signup form that you will be charged of the subsequent monthly charge if you do not cancel before the 30-day trial ends.

Upon checking, you cancelled your membership on 25 November 2024. Therefore, your card will no longer be charged.

If you need further assistance, you can easily contact us in either of the following ways:
Email: customerservice@completesavings.ie
Free telephone from within the IE: 1800 806 167
Hours of operation: Monday-Friday 8 am-8 pm and Saturday 9 am-4 pm

Kind Regards,
Complete Savings IE

Rated 1 out of 5 stars

Scam - Complete Savings, STAY AWAY

As noted by others, this is a scam. I don't recall signing up but must have inadvertently. They claim to 'have no listing' in order to delete my data as I requested yet still deduct money from my account! I have had to block payments to this shady company and report them to the Data Protection Commission. Had never heard of them until looking this up only to read similar experiences.
And they'll come on with some long winded response but it's a cover. Do NOT sign up, even unitentionally as you will find it next to impossible to get off their data base.
Can not understand how they are getting away with this. I'm certainly reporting it.

Second review as complete savings have staff dedicated to taking down reviews.

SCAM - Do not sign up. I’ve already given a long description of the unbelievable hassle and incredibly unprofessional and immoral way this ‘business’ conducts itself but they had it taken down by trustpilot! Siting it didn’t look like a genuine review. Things got so bad with this business’ that I ended up reporting them to the Personal Data Protection Commissioner. It is absolutely incredible that they are allowed to continue to operate. It’s also shocking they can request Trustpilot to remove reviews and they do it.

Hopefully this ‘company’ will be investigated soon. Years later they still try to deduct money from my account despite many many requests to stop and delete my data. I’ve had to block them. Do NOT get involved with this shady organization. It is next to impossible to stop them taking money.

They’ll give some fake response to this but all the reviews say it all. Worst company I have ever had the misfortune to deal with. Most corrupt in their dealings with ‘customers’ too.

Reply to expect ..

Thank you for contacting us.

Unfortunately, we have been unable to locate your membership with the details provided in your email. To help us locate your membership, please can you reply with the following:

• Your full name;
• Your full address including the postcode;
• Any additional email addresses you may have used on your account; and
• Your membership number.

If your membership was created by someone else (e.g. a family member), to help us locate your membership, please provide us with:

The first 6 and last 4 digits of your payment card number;

and

The date you were billed for your membership and the description as it appears on your bank statement.

As soon as we locate your membership, we will be able to help you with your request.

Please, be aware that you are able to cancel your membership at any time, by calling our freephone number 1800.806.167, or directly via our website complete savings.ie (under the 'Subscription' link).

This is a SCAM.

Partner businesses - should your brand be associated with a ‘company’ like this?

They will have reviews taken down where possible.

15 November 2024
Completesavings logo

Reply from Completesavings

Hello there,

We’re sorry to hear that you feel this way and would like to understand more about your experience to address your concerns. You can be assured that Complete Savings IE generates significant cashback savings for its members.

Complete Savings IE is an online shopping programme where members can earn up to 10% cashback at over a thousand of the most prominent online retailers. More information is available at www.completesavings.ie

You could only join and authorise us to charge your account if you manually filled out the signup form with your information and agreed to the Terms & Conditions, which were made very explicit on the signup form that our programme is a paid membership subscription.

We can provide information on how joined the programme if you will provide us your Membership ID or Email Address associated with your account. If you do not know your membership ID, please provide us with the following details: your UK postal code, the last four digits of the credit/debit card number that the charges appear on, and any other email address you may have and the name of any family member or friend who may have used your credit/debit card. Please send these details in an email to mary@completesavings.ie.

Alternatively, if you wish to speak with someone, you may call us in this number:

Free telephone from within the IE: 1800 806 167
Hours of operation are Monday-Friday 8 am-8 pm and Saturday 9 am-4 pm

Kind Regards,
Complete Savings IE

Rated 1 out of 5 stars

Frauds stealing your money unkowingly

After listening to a segment on Lunchtime Live on Newstalk, I discovered that this company has been charging me for over two years without my knowledge or consent. While I acknowledge that I should have monitored my transactions more closely, this appears to be fraudulent activity.

The consent to share or process financial information must have been extremely well hidden. With my background in the fintech industry, I am familiar with the compliance requirements for e-commerce transactions, and it seems this company did not adhere to any of these regulations.

Although the customer service team responded quickly and offered a refund for three months, I have submitted a request for a full refund, as I have never logged into my account or used any of their services. I hope more people become aware of these deceptive practices and take action to hold the company accountable.

22 October 2024
Unprompted review
Completesavings logo

Reply from Completesavings

Hello Mr. Molloy.

It's good that you brought this matter to our notice. You can be assured that Complete Savings IE generates significant cashback savings for its members.

Complete Savings IE is an online shopping programme where members can earn up to ten percent cashback at over one thousand leading online retailers. The website www.completesavings.ie contains further information.

You could only join and authorise us to charge your account if you manually filled out the signup form with your information and agreed to the Terms & Conditions, which were made very explicit on the signup form that our programme is a paid membership subscription.

Thank you for providing details. Upon checking, you cancelled your membership on 22 October 2022. You joined the Complete Savings IE programme following a purchase you made at Lookfantastic. After your purchase, you were offered the chance to claim a cashback reward on your next purchase through the site. Clicking on this offer took you through to the Complete Savings IE sign-up page, where it is clear that you must first become a member of the programme to claim the cashback on offer.

From your response and upon checking your account, your concern has been assisted. If you need more information, please let us know by emailing mary@completesavings.ie.

If you need further assistance, you can easily contact us in either of the following ways:
Free telephone from within the IE: 1800 806 167
Hours of operation are Monday-Friday 8 am-8 pm and Saturday 9 am-4 pm

Kind Regards,
Complete Savings IE

Rated 1 out of 5 stars

Stuff and Nonsense

To claim you can only sign up by manually completing a form is absolute nonsense. I did not complete any form and only became aware of this company through my bank statement. SCAM. SCAM. SCAM

Despite completesavings response I did not complete any form with their logo etc I therefore would like completesavings to furnish me with the said documentation

Needless to say- no documentation has been forthcoming

21 October 2024
Unprompted review
Completesavings logo

Reply from Completesavings

Hello Joy,

Thank you for notifying us about this concern. You can be assured that Complete Savings generates significant cashback savings for its members.

Complete Savings is an online shopping programme where members can earn up to 10% cashback at over a thousand of the most prominent online retailers. More information is available at www.completesavings.co.uk

The only way you could have signed up as a member and given us permission to charge your account was if you manually put your information into the signup form and agreed to the Terms & Conditions, which were made very clear on the signup page that our programme is a paid membership subscription. There is no way we can obtain your details without doing the aforementioned.

Thank you for providing details. Upon checking, you cancelled your membership on 21 October 2024. Therefore, your card will no longer be charged. We also sent you a cancel confirmation email.

If you need further assistance, you can easily contact us in either of the following ways:
Email: mary@completesavings.co.uk
Free telephone from within the UK: 0800 389 6960
Hours of operation are Monday-Friday 8 am-8 pm and Saturday 9 am-4 pm

Kind Regards,
Complete Savings

Rated 1 out of 5 stars

A scam I never signed up for

£18 deducted from my account for a service I didn’t sign up for. Will be challenging this as soon as I can get onto my account provider. This sort of thing sickens me. It’s basically just fraud.

7 October 2024
Unprompted review
Completesavings logo

Reply from Completesavings

Hello Marion,

Thank you for notifying us about this concern. You can be assured that Complete Savings IE generates significant cashback savings for its members.

Complete Savings IE is an online shopping programme where members can earn up to 10% cashback at over a thousand of the most prominent online retailers. More information is available at www.completesavings.ie

Only if you manually put your information into the signup form and agreed to the Terms & Conditions, which were made extremely explicit on the signup form that our programme is a paid membership subscription, could we have acquired your information and authorization to charge your account.

Thank you for providing details to locate your membership. However, we cannot find a membership using the information you gave to us. Please provide us another email address or your membership ID. If you do not know these details, we can search using other options: your UK postal code, the last four digits of the credit/debit card number that the charges appear on, and any other email address you may have and the name of any family member or friend who may have used your credit/debit card. Please send these details in an email to mary@completesavings.ie.

Alternatively, if you wish to speak with someone, you may call us in this number:

Free telephone from within the IE: 1800 806 167
Hours of operation are Monday-Friday 8 am-8 pm and Saturday 9 am-4 pm

Kind Regards,
Complete Savings IE

Rated 1 out of 5 stars

Shady unclear advertisment

Shady unclear advertisment at Dominos app, scam, with simple Click being Lured in to subscribtion Service

28 September 2024
Completesavings logo

Reply from Completesavings

Hello Jan,

We're grateful that you brought this matter to our attention. You can be assured that Complete Savings IE generates significant cashback savings for its members.

Complete Savings IE is an online shopping programme where members can earn up to 10% cashback at over 1000 leading online retailers. More details can be found at www.completesavings.ie

The only way you could have signed up as a member and given us permission to charge your account was if you manually put your information into the signup form and agreed to the Terms & Conditions, which were made very clear on the signup page that our programme is a paid membership subscription. There is no way we can obtain your details without doing the aforementioned.

We are here to help you with your concern. I understand that you do not know your Membership ID, but we can start looking using your full name and email address that may be associated with your membership. Please send these details in an email to mary@completesavings.ie.

Alternatively, if you wish to speak with someone, you may call us in this number:

Free telephone from within the IE: 1800 806 167
Hours of operation are Monday-Friday 8 am-8 pm and Saturday 9 am-4 pm

Kind Regards,
Complete Savings IE

Rated 1 out of 5 stars

Careful with them

Careful! Check what you’re clicking. I literally just noticed it on the card I’m not really using that they’re charging me for €18 monthly. I had no idea what is that so I blocked it. And I can’t contact with them now as it is weekend. But definitely will contact to get a refund. I tried to “log in” with my email address and said forgot password. Never got an email so I wasn’t even in their system. This is absolutely ridiculous!!! Taking my money by tricking people!!

22 September 2024
Unprompted review
Completesavings logo

Reply from Completesavings

Hello Monika,

We acknowledge your input regarding this issue and giving us a chance to address this matter for you. You can be assured that Complete Savings IE generates significant cashback savings for its members.

Complete Savings IE is an online shopping programme where members can earn up to 10% cashback at over 1000 leading online retailers. More details can be found at www.completesavings.ie

You could only join and authorise us to charge your account if you manually filled out the signup form with your information and agreed to the Terms & Conditions, which were made very explicit on the signup form that our programme is a paid membership subscription.

Thank you for providing details. Upon checking, you cancelled your membership on 27 September 2024. You joined the Complete Savings IE programme following a purchase you made at Domino's Pizza. After your purchase, you were offered the chance to claim a cashback reward on your next purchase through the site. Clicking on this offer took you through to the Complete Savings IE sign-up page, where it is clear that you must first become a member of the programme to claim the cashback on offer.

We also sent you a cancel confirmation email which includes the resolution to your query.

Upon checking, our emails were succesfully sent to the registered email address in your account. We suggest to check your SPAM or JUNK folders as sometimes our messages go through in these folders.

Alternatively, if you wish to speak with someone, you may call us in this number:

Free telephone from within the IE: 1800 806 167
Hours of operation are Monday-Friday 8 am-8 pm and Saturday 9 am-4 pm

Kind Regards,
Complete Savings IE

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