Update After writing to mary at completesavings.ie The problem has been fixed. Still think that the way they "hook" clients is not transparent and non correct but fortunately after several aut... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
buying a bus ticket and got trapped by this reward programm. costs 18 euro every month. They advertise with discounts. Instead of an honest credit for Dublin Bus, a monthly subscription fee was se... See more
Company replied
Scandalous! They take your bank details from a third party so you could potentially be getting charged a monthly subscription without your knowledge unless you regularly check your bank statements. Th... See more
Make sure to check and double-check when you're making a Ticketmaster purchase you may end up signing up for this service as well. Always be mindful of where you're putting your card details because... See more
Company replied
Company details
Written by the company
Sign up to Complete Savings and get cash back automatically at hundreds of top online retailers in our Cash Back Network. Save every time you buy!
Contact info
Germany
- completesavings.ie
1.4
Bad
107 reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Scam.
Scam company. Thought that I was I was still in the Dominos app. Joke also annoyed with Dominos.
18 April 2026
Unprompted review
Reply from Completesavings
Thank you for sharing your feedback. For clarity, our programme is offered to eligible customers after completing a qualifying purchase with one of our partner retailers. Registration requires completing a sign-up form and actively confirming membership details before enrolment is finalised. More details can be found on our website: https://www.completesavings.ie/
If you have any further questions, please don’t hesitate to contact us directly via email to mary@completesavings.ie
Careful!!!
Update
After writing to mary at completesavings.ie
The problem has been fixed.
Still think that the way they "hook" clients is not transparent and non correct but fortunately after several automatic answers, I got in touch and sorted out positively.
Scam!
I assume they took my data by buying a ticket to dublin airport. Never wanted to subscribe and tryied to get out of this writing them.
All the answer are copypaste without any help. Money stolen from my card and still having no support to unsubscribe from this scam!!!!
12 March 2026
Unprompted review
Reply from Completesavings
Thank you for letting us address your concerns. The only way Complete Savings IE could charge your account is if you completed the sign-up page and agree to the Terms and Conditions.
For us to provide details of how you signed up, please share more details that will help us locate your membership through our request here or via email to mary@completesavings.ie
poor customer support: generic responses that ignore the context
Following a recent experience with your customer service team concerning a major cashback discrepancy with an AliExpress purchase.
While I understand that the missing amount is currently under investigation, and I am hopeful that AliExpress will report the correct full price, the support process itself has been highly frustrating for two main reasons:
Exhausting and unclear communication: The back-and-forth with the support team has been unnecessarily tiring. Despite sending all the required information and screenshots multiple times, I could not get a clear answer as to whether any further details were missing from my end or what the actual status was.
Generic responses that ignore the context: I received copy-pasted answers that did not apply to my specific case. For instance, I was given the standard explanation that cashback does not cover VAT or shipping costs. However, the cashback amount tracked was only about a third of what I actually paid. VAT and shipping absolutely do not account for a 60-70% difference. It felt like the agent did not even look at the numbers I provided and just sent a generic reply instead of addressing my specific issue.
I am sharing this because I believe your team should look at the actual data provided by customers rather than defaulting to generic policies that clearly do not match the math of the specific case.
I hope this feedback helps improve your support process, and I look forward to a fair resolution of my ongoing investigation.
5 March 2026
Reply from Completesavings
Thank you for your feedback. Our Customer Service team will take this on board to ensure improvements are made to our communication if you do not feel it is clear. We can see you have had contact with us previously about individual cases, and if you feel you need any further outreach, please do contact mary@completesavings.ie.
Cheeky B@stards!
Cheeky B@stards!! Tried to take €18 for nothing! Should be reported by everyone!!!
8 March 2026
Unprompted review
Reply from Completesavings
Hello there, please know that in order to be a member of Complete Savings IE you must complete the sign up from and agree to the terms and conditions. It was also stated on the form that a membership fee will be collected after your free trial period. More details can be found on our website: https://www.completesavings.ie/
For us to help locate your membership, please share more details through the request we sent here on Trustpilot or via email to mary@completesavings.ie
scammed by a completesavings.ie
i got scammed by a completesavings.ie 's dark pattern pop up after a purchase on ryanair.
i NEVER intended to PURCHASE their voucher.
AI answer after i got charged wrongly :
1. What is Complete Savings?
Complete Savings (operated by a company called Webloyalty) is a "cashback program" or a discount club. They are notorious for using "Dark Patterns"—tricky user interfaces designed to make you sign up for a subscription without realizing it.
How they got your details: They partner with major travel sites (like Ryanair, Lastminute.com, or Trainline). After you bought your ticket, a pop-up likely offered you a "€15/£15 voucher" or "Cashback" on your next purchase.
The Trap: By clicking to claim the voucher, you unknowingly signed up for a monthly subscription fee (usually around €15/month) hidden in the fine print.
15 February 2026
Reply from Completesavings
Hello there, please know that in order to be a member of Complete Savings IE you must complete the sign up from and agree to the terms and conditions. It was also stated on the form that a membership fee will be collected after your free trial period. More details can be found on our website: https://www.completesavings.ie/
For us to help locate your membership, please share more details through the request we sent here on Trustpilot or via email to mary@completesavings.ie
I’ve received a lot of refunds and…
I’ve received a lot of refunds and cashback from using Complete Savings. Although there is a monthly membership fee, I still find it worth it because the savings from vouchers and cashback more than cover the cost. I recently got 10% off a purchase from GetYourGuide, which was a great bonus.
9 February 2026
Reply from Completesavings
We're happy to hear that you find the savings and cashback beneficial! Thank you for sharing your positive experience with us.
Thsi company is a thieve connected to…
Thsi company is a thieve connected to VioVet !! Pls avoid at all costs !! This company has took 18 pounds without my knowledge ans won’t refund it back but I am gonna report them !! Pls avoid VioVet as they are connected to complete savings !! When I spoke to them the lady didn’t even - understand English !! Some freshiw talking from some other country !! They now are lying that they have never dealt with me ! Thrived
4 December 2025
Unprompted review
Reply from Completesavings
Hello Asma,
Thank you for letting us know about your concern. However, the membership information did not match any records in Complete Savings IE. Kindly contact mary@completesavings.co.uk for any assistance.
Thank you and kind regards,
Complete Savings IE
buying a bus ticket and got trapped by…
buying a bus ticket and got trapped by this reward programm. costs 18 euro every month.
They advertise with discounts. Instead of an honest credit for Dublin Bus, a monthly subscription fee was secretly added. Not transparent and a rip-off! Not acceptable!
1 July 2025
Unprompted review
Reply from Completesavings
Hello there, joining Complete Savings IE is optional and if you wish not to join the programme, you can close the offer banner presented to you. For more details on what rewards you can get by being a member, you can visit: https://www.completesavings.ie/
Not clear that I was giving permission…
Not clear that I was giving permission for monthly payment.
3 November 2025
Unprompted review
Reply from Completesavings
Hello there, thank you for leaving a review so we could address your concerns.
Complete Savings IE is a membership programme through which members can save hundreds of pounds each year. Some of the benefits of the Complete Savings programme include 10% cash back at more than 1000 top online retailers all year round and many more: https://www.completesavings.ie/frequently-asked-questions
For us to provide details of how you signed up for the programme, please share more details through the request we sent here or via email to mary@completesavings.ie
Waste of time and money
You pay the membership monthly with credit card but they send you a check for cash back. Total nonsense. Takes too much time to request the cash back, wait for a cheque and havng to go to the bank to cash it or lodge it. Waste of time. Not worth it.
Update: went to cash one check of 16e, spent 4e in public transport to get to the bank, cheque had some unknown problems and slef service lodging machines would not accept it so had to queue at cashier desk and now i have to wait 5 to 7 working days to see if it clears. Over 2 hours spent in branch plus 4euro transport for a 16euro cheque! Amazing reward!
14 October 2025
Unprompted review
Reply from Completesavings
Hi Giuseppe, thank you for sharing your thoughts with us.
We’re really sorry to hear that you found the cashback process inconvenient. As stated on our FAQ page, cashback is sent via cheque, which can be requested through the “Send My Cheque” option in your account.
Your feedback is valuable, and we’ll use it as we continue working on ways to make the process smoother for our members.
Bank Details Stolen After Purchase - 90€
I made a purchase through a platform and unfortunately my banking details were stolen by this website . I was charged €90 without authorization. Luckily, I noticed it in time, otherwise I could have kept losing money.
I received an email confirming that I would be refunded, but until now no refund has been processed. Very disappointing and unsafe experience. What to do ??
17 April 2025
Unprompted review
Reply from Completesavings
Thank you for posting a review so we could help address your concern.
Please share more details that would help us identify your membership through the request we sent here or via email to mary@completesavings.ie and we'll do our best to help.
UPDATE: We appreciate you sharing your details. Upon checking, our team has responded to your email regarding your membership. For any questions, you may respond to that email, and we'll do our best to assist you.
Kind regards,
Complete Savings IE
Total Scam
I don’t know how I inadvertently signed up to this membership or subscription but somehow have been paying this monthly without even realising. A total scam. Beware!!!!
31 August 2025
Unprompted review
Reply from Completesavings
Hello Linda
We regret to learn about your unexpected subscription and the payments you incurred. We appreciate you bringing this to our attention.
The only way you could have signed up as a member and given us permission to charge your account was if you manually put your information into the signup form and agreed to the Terms & Conditions, which were made very clear on the signup page that our programme is a paid membership subscription.
Upon checking, we have cancelled your membership on 31 August 2025. Therefore, your card will no longer be charged. We also sent you a cancel confirmation email which include the details on how you joined the programme and the resolution to your request.
If you need further assistance, you can easily contact us in either of the following ways:
Email: customerservice@completesavings.ie
Kind Regards,
Complete Savings
I paid this for 4 months
I paid this for 4 months, without knowing that this website has a subscription. I only did my registration. This company is a Scam!!
7 August 2025
Unprompted review
Reply from Completesavings
Hello Thais,
We appreciate you bringing up this issue with us. You can be assured that Complete Savings IE generates significant cashback savings for its members.
Complete Savings IE is an online shopping programme where members can earn up to 10% cashback at over 1000 leading online retailers. More details can be found at www.completesavings.ie
We are here to help you oprovide details of how you joined the programme. We understand that you do not know your Membership ID, but we can start looking using your full name and email address that may be associated with your membership. Please send these details in an email to mary@completesavings.ie.
Alternatively, if you wish to speak with someone, you may call us in this number:
Free telephone from within the IE: 1800 806 167
Hours of operation are Monday-Friday 8 am-8 pm and Saturday 9 am-4 pm
Kind Regards,
Complete Savings IE
AVOID! LIARS! SCAM!
"Cashback" service that is actually you paying a monthly fee. Rang twice in one day, talking people with broken English. I "redeemed credits" so my refund was refused. Emailed the company, and got no response. Do not sign up to this service, they are thieves.
26 July 2025
Reply from Completesavings
Thank you for notifying us about this concern. You can be assured that Complete Savings IE generates significant cashback savings for its members.
Complete Savings IE is an online shopping programme where members can earn up to 10% cashback at over one thousand leading online retailers. The website www.completesavings.ie contains further information.
It was stated on the sign-up form where you entered your details that our programme is a paid membership subscription after your 30-days free trial. We're sorry if you were unsatisfied with the support you received. We can assure you that our representatives have been trained to handle all requests in accordance with our usual high service standards. We will look into this, and we appreciate the feedback you provided.
For us to look into your complaint, please share your membership information through the request we sent here or via email to mary@completesavings.ie
Kind Regards,
Complete Savings
This is a complete scam
This is a complete scam. A perfect description for day light robbery. I never knew what is complete saving until I checked my bank account and saw a deduction of 18€. At first I ignored but I never remembered I paid 18€ for something. So I googled it and came up with a membership with them and a subscription for 18€ monthly which I never subscribed for.
Apparently I realized it was from online booking for Odeon cinema which encouraged me to a membership signup which I will be awarded a cash back and can use for my next booking. They are both scammers.
24 July 2025
Unprompted review
Reply from Completesavings
Hi Haji,
We appreciate you bringing this to our attention. We are sorry to hear about your experience with the unexpected charge and subscription.
Complete Savings IE is a genuine cashback company that offers members many benefits including 10%+ cashback on over 1000+ retailers. To learn more about the programme and for additional information, please visit: https://www.completesavings.ie/
We've requested additional information here to for us to address your concerns about your membership. Please send us an email to mary@completesavings.ie and include your member ID, full name and email. Thank you for your feedback.
UPDATE: We were able to identify your membership with the details you provided. We have sent you details of your membership and how you signed up. We hope this address your concerns.
Kind regards,
Complete Savings IE
Sneaky, underhand, opaque
I completed a booking for Odeon cinema tickets and was presented with a page offering savings on next purchase. Assuming I was joining Odeon’s FREE loyalty club I began entering my details - then, thinking, but Odeon have my details, so I looked at the small print…nothing to do with Odeon, but a monthly paid subscription for dubious “savings”. Sneaky, underhand non-transparent sales process.
4 July 2025
Unprompted review
Reply from Completesavings
Hello Pablo, thank you for your review.
Complete Savings IE is a genuine cashback programme that offers members the chance to earn 10%+ cashback on over 1000 partner retailers. You would have been then offered to sign-up and have the chance receive a welcome reward after making a purchase through one of our partner retailers.
We try to make it as clear as possible that we are a paid subscription and mention this multiple times on the sign-up form that there is a monthly fee after the 30-day free trial.
Please know we are here to help, for access to quick resources as it relates to your question, please visit: www.completesavings.ie
For any questions you may send an email to mary@completesavings.co.ie
Kind regards,
Complete Savings IE
HUGE SCAM!!!!!
HUGE SCAM!!!!!! AVOID!!!
Purchased on the Living social website and got charged for 6 months, €18 montly without being notified or get email receipt.
After months of payments I’ve noticed on my bankstatement that I was charged every month. They’ve stolen €108 from me.
23 June 2025
Unprompted review
Reply from Completesavings
We appreciate you bringing this to our attention. We're very sorry to hear about your experience with the unexpected charges.
To explain how to become a Complete Savings IE member, you have manually entered their details into the Complete Savings IE signup form and agreed to the Terms & Conditions, which were made very clear on the signup form that our programme is a paid membership subscription after the trial period.
Additionally, a Welcome Pack email was sent shortly after your registration with Complete Savings IE. We suggest checking your SPAM or JUNK folders as sometimes our messages go through in these folders.
Having investigated your concern, we can confirm that your membership has been cancelled. If you have further concern, kindly send an email to mary@completesavings.ie
Truspilot delete my review about this company.
Just receive a email from truspilit and I’m sorprised they delet my review.never before happen. So maybe that company pay to them? Don’t know, anyway I inform my experience , I didn’t know that company taking every month money of my account bank, the first 3 months €15 and after until now €18, since October 2023 until now …we sew in the account we pay every month €18 but also is so tricky because is not the name of the company. So is show he’s self like Ely (not even the initials of his scan company) i googled the 3 syllables in my account so we find that company. We cancelled inmediately, but they delete every detail instant in that supuse account, also they say I accept to subscribe when I buy in look fantastic (carefully with that shop too) I remember buy something years ago for ones i never give my account details to a company or online company if im not sure,they say I did, (I imagine they just took my details through this intermediary shop “look fantastic” now truspilit ask to me put details, what you don’t know is I took pictures in the screen in case, I told them I’ll complain to the online consumer protection and I did , they didn’t found that company, I read in Swiss (remember works long time ago in a Jew company (they were laying and say the company is in NY and take money from people in Africa and Venezuela ) and laying they will give to them a visa) but actually what the did was illegal, in the finally I told them I I will complain to my lawyer , so they return the money every €15,€18 …but my bank didn’t accept, why? Probably is many people complain about that? And they are very careful with that company. I had to call to my bank and talk to them. But my bank show the money and when I want to use the money , didn’t have no funds, it was visible in my account, but I couldn't use it, I'll go back to the bank to find out that….its for real , anyway I have the detail truspilot in case you want delete again my review.
Member No: 55679639004
23 May 2025
Unprompted review
Reply from Completesavings
Hello there, thank you for letting us know about your concern.
Upon checking, our team has processed your query and have provided details on how you signed up for the programme. More details can be found on https://www.completesavings.ie/
If you still have any concerns, you can contact us using the details below.
Email: mary@completesavings.ie
Via Telephone: 1800 806 167
Completesavings have been taking 18…
Completesavings have been taking 18 euros out of my account for several months. I did not agree to this. Whatever why they phrase their offer, it is misleading.
Do not have anything to do with this site. I have spoken to my Bank. I have cancelled with Completesavings.ie but will be checking my bank account each month. Very deceptive. Very sneaky.
I was promised a 36 euro refund from this company 6 days ago. No money has arrived in my account. Do they just not care?
19 May 2025
Unprompted review
Reply from Completesavings
Hello Paul, thank you for reaching out.
To become a member of Complete Savings IE, you must manually fill up the form and agree to the Terms and Conditions. We can provide information on how joined the programme if you will provide us your Membership ID or Email Address associated with your account. Please send these details in an email to mary@completesavings.ie.
UPDATE: Thank you for sharing details for us to identify your membership. Upon checking, you have spoken with our team over the phone where our team has provided details on how you have signed up.
For any questions, you may send us an email or contact us again and we'll do our best to assist you.
They are basically scam
They are basically scam, falsely advertising, sneaky luring in to subscriptions, biggest issue is that Instead of thinking how to be a trustworthy company, they will challenge any bad reviews as fake.
16 May 2025
Unprompted review
Reply from Completesavings
Hello Lukas,
We understand your frustration and appreciate you taking the time to share your experience. We strive to provide transparent and honest information to our customers, and we are committed to addressing any concerns you may have.
For us to identify your membership and provide you details on how you signed up, please share your details through the request we sent here or sent us an email to mary@completesavings.ie
Once we're able to locate your membership, we'll be able to assist you.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.