Complete Home Surveys Ltd Reviews 

239
•
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Great service from Emma & Sandra! Extremely detailed Level 2 RICS survey provided and the follow up call from Sandra was really helpful to answer our queries. Would highly recommend.

Rated 5 out of 5 stars

Absolutely incredible service 10/10. They were easy to use, quick and the report I got back for my level three survey was detailed.

Rated 5 out of 5 stars

Fantastic service! Emma helped initially with booking our RICS-2 survey, she was super helpful and very informative. The survey was carried out within a few days of the inital booking and the r... See more

Rated 5 out of 5 stars

Couldn’t fault the service we received for our survey on our home, Sandra was lovely & very professional & thorough. We were really happy with the quick turnaround for the report too. We decided to go... See more

Company details

  1. Chartered Surveyor
  2. Real Estate Surveyor

Written by the company

We are a local independent firm of Chartered Surveyors and Registered Valuers based in Liverpool. We focus on providing our clients with reliable, honest and professional advice in relation to residential property. Whether you are a first time buyer or an established landlord, our expert team are here to help you on your journey to purchasing your next property. We specialise in Level 2 Homebuyer Surveys and Level 3 Building Surveys, as well as Help to Buy, Probate and Matrimonial valuations. We are Regulated by the Royal Institution of Chartered Surveyors (RICS) which means we work to the highest level of professional and ethical standards.


Contact info

4.9

Excellent

TrustScore 5 out of 5

239 reviews

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4.9

All reviews

(239)

30 reviews in the last 12 months

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Rated 5 out of 5 stars

Amazing Surveyors and Customer Care

We've had both experiences of being a seller and a buyer with Complete Home Surveys, and their level of customer service, care and quality of work is outstanding. When we sold our house our buyers used CHS to conduct their survey. We were instantly impressed with how they conducted themselves that we knew to use CHS for future surveys on properties we were purchasing, and we haven't been left disappointed. Even when we've had tight timescales CHS have done their best to accommodate us and help us meet deadlines. A special mention to Emma and Sandra who have been a joy to work with.

15 December 2025
Unprompted review
Rated 5 out of 5 stars

Very helpful service from start to…

Very helpful service from start to finish. Excellent value for money and great communication throughout. I’d happily recommend Complete Home Surveys. I’ve used them twice and found this company really good!

5 December 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, thorough survey and and great communication throughout. Emma was super helpful and ensured the process ran smoothly and Liam Atkinson had quick turn around times with the report which had great attention to detail. I would highly recommend. Thanks, Katie.

3 November 2025
Unprompted review
Rated 5 out of 5 stars

Efficient, professional and timely

Really good experience in commissioning, undertaking and receiving completed property survey. Excellent comms throughout and extensive, timely and detailed report with very helpful 'flags' and advice where issues were identified. Would thoroughly recommend.

13 October 2025
Unprompted review
Rated 5 out of 5 stars

We chose complete home surveys for a…

We chose complete home surveys for a level 2 home buyers survey on our first property. They were completely transparent and very prompt with completing the report. We’d definitely recommend using them.

1 October 2025
Unprompted review
Rated 5 out of 5 stars

An excellent service from the initial…

An excellent service from the initial telephone call to booking and paying for the survey. Emma was most helpful and courteous and Liam Atkinson the surveyor attended the following week with the survey completed and sent to us within a few days. I telephoned Liam to discuss the findings and he was most informative and helpful. Would highly recommend. Many thanks Jane

8 September 2025
Unprompted review
Rated 5 out of 5 stars

Emma responded to emails really…

Emma responded to emails really efficiently and the report was sent out a couple of days after the survey. Would definitely recommend and use again if needed in the future.

16 September 2025
Unprompted review
Rated 5 out of 5 stars

5* Service

Very clear, fast, efficient and detailed service. Straight forward from start to finish with excellent communication. Highly recommended.

11 August 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, quick and professional. No delays in reporting allowing progress in completing what at first looked a complicated process. Would fully recommend.

6 August 2025
Unprompted review
Rated 5 out of 5 stars

Very easy process from start to finish

Very easy process from start to finish. It was straightfoward to get a quotation, everyone responded to my emails very quickly. They spoke directly with the estate agent and I didn't need to arrange anything. The survey arrived on time and was very thorough.

27 June 2025
Unprompted review
Rated 5 out of 5 stars

Very professional and informative

Very informative when enquiring about home surveys.
Very quick to respond to emails.
Survey was done in great detail and the report was very thorough.
Very professional throughout the process.
Would recommend.

25 June 2025
Unprompted review
Rated 5 out of 5 stars

Really professional and efficient…

Really professional and efficient survey given. They organised access within a week and the survey report was provided within 3 working days! Really please with the report, very detailed and well set out. I recommend this service for a stress free survey process!

11 June 2025
Unprompted review
Rated 5 out of 5 stars

Couldn't recommend this company enough!

If you are looking for a competitively priced, thorough survey, I would look no further than this company!

This team is excellent and their customer service is some of the best I have had the pleasure of dealing with.

The survey revealed some surprising findings after which I contacted the company for some clarification. I spoke initially to Emma, who was incredibly polite on the phone and very eager to help put my mind at rest. She put me in contact with the surveyor (Sean) who was very upfront and honest about the situation and ultimately offered some great advice. Thanks to both of you :)

I wouldn't hesitate to use this company again in the future!

10/10 service!

12 June 2025
Unprompted review
Rated 5 out of 5 stars

First time buyer

This is my first time buying a property and the service and time taken to explain the survey options and procedure were really helpful. It was a quick turn around and the report provided was thorough and easy to understand!

16 May 2025
Unprompted review
Rated 5 out of 5 stars

Thorough report

Liam completed a survey on the property we were looking to purchased. We were very pleased with the report provided, it was very thorough compare to other companies we have used. We spoke to Liam several times who was very helpful & spent time explaining the report & its impact on our purchase. We would definitely use Complete Home Surveys again for future purchases.

1 April 2025
Unprompted review

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