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Compare Club Reviews 

9,907
•
TrustScore 4.5 out of 5

4.6

Financial Consultant
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Review summary

Created with AI, based on recent reviews

Considering 2,849 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, knowledge, and patient approach, often explaining details clearly and making the process easy to understand. Many people appreciate the excellent service, highlighting how simple and quick it is to switch providers and secure better deals. Reviewers frequently report significant savings and value for money, finding the overall experience smooth and stress-free. However, some customers also noted issues where promised savings did not materialize, or they were charged more than quoted, leading to disappointment with the actual outcome. A few other people also felt that the service process was not always smooth, with some changes not being completed or experiencing unwanted follow-up calls and sales pressure.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, knowledge, and... See more

Service

Customers had positive experiences with service, often highlighting the dedication and efficiency of the... See more

Customer service

People report positive experiences with customer service, highlighting the helpfulness and clear... See more

Price

Clients share positive opinions on price, with many reviewers reporting substantial savings on various... See more

User experience

Users describe positive interactions with user experience, highlighting a smooth, easy, and efficient process... See more

Reviews shaping this summary

Rated 5 out of 5 stars

They have helped us two years in a row, we changed our power supplier with them last year and again this year, both time we have been given a better offer. We are also changing private health provide... See more

Rated 5 out of 5 stars

Peter at compare club was excellent in changing our energy plans and saving us an expected $1500 per annum on our extremely high bills Full of great advice and fantastic to chat with. Highly recomm... See more

Rated 5 out of 5 stars

Peter was really thorough and although he was unable to secure a better deal on my electricity he did get a fabulous result for my gas supply. A large saving on my yearly cost and an upcoming credit... See more

Rated 5 out of 5 stars

As usual Compare Club found me a much cheaper offer than was available to me acting independently. They really provide a personalised service. The employee who took my call even remembered me from whe... See more

Company details

  1. Financial Consultant
  2. Health Insurance Agency
  3. Life Insurance Agency
  4. Mortgage Broker
  5. Price Comparison Site

About Compare Club

Written by the company


compareclub

Saving money made simple.

We make it quick and easy for Australian households to cut their costs.

  • It's Free - We're free. No hidden fees or agendas.
  • It's Simple - We're quick. Compare and save in just a few minutes.
  • It's Personal - We're experts. We've been saving you money since 2008.

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Contact info

4.6

Excellent

TrustScore 4.5 out of 5

10K reviews

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4.6

All reviews

(9,907)

2,854 reviews in the last 12 months

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Rated 5 out of 5 stars

Thank you Ellie Paull

I had an outstanding experience with Ellie Paull from Compare Club. She truly went above and beyond to help me find the right health insurance policy for my very detailed and specific requirements.

My situation wasn't straightforward, and I had a long list of coverage requirements that many people would have simply overlooked. Instead, Ellie took the time to carefully understand exactly what I needed. She didn't just compare policies—she proactively contacted several health insurance providers herself to verify that the cover matched my specific requirements before making any recommendations.

That level of dedication gave me real peace of mind and saved me an enormous amount of time, stress, and uncertainty. It was such a relief knowing that someone was genuinely looking out for my best interests rather than trying to make a quick sale.

Ellie was professional, patient, knowledgeable, and incredibly thorough throughout the entire process. Her communication was excellent, and she made what could have been a very complicated experience simple and easy to understand.

If you're looking for someone who genuinely cares about finding the right health insurance for your individual needs, I cannot recommend Ellie Paull highly enough. Thank you, Ellie, for your exceptional service and for going the extra mile—it made all the difference.

20 July 2026
Unprompted review
Rated 5 out of 5 stars

Would highly recommend this service.

It was easy to contact them and my consultant was very pleasant. He did find me a slightly cheaper policy and did everything to make the change.
I would highly recommend their friendly professionalism.

20 July 2026
Unprompted review
Rated 5 out of 5 stars

Very helpful advice

The advisor had a lot of knowledge , which he communicated to me clearly and was also very friendly and nice to speak to.
He made good suggestions and has saved me about $350 a year .

24 July 2026
Rated 1 out of 5 stars

you ALWAYS ring whilst at work

you ALWAYS ring whilst at work. I/we do not have the information with us, period. unless you are prepared to send email information regarding your, supposed(?) new deals, you won't get an an answer!! I am looking for alternatives. BUT I NEED to read it, NOT get some waffle during a busy time during work, GET IT RIGHT!!

11 May 2026
Unprompted review

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