Commas Reviews 

Great experience.. Nick was very helpful and explained everything so well! Josh Solano was also very welcoming I look forward to a wonderful experience

had a great experience with the fanbasis team setting up my account. Josh Solano and Cam Mann were very friendly and helpful., had quick replies, and answered all my questions.

Eddie helped out, guy is amazing at what he does, he did everything very smooth and the process went well.

Fanbasis has been great to work with amazing comm's always get a response back within a few hours and always been great with processing rates by far an amazing company and the leadership is always reaching out to ask for feedback can't ask for a better realtionship

I have been working with fanbasis for a few months and wish I started sooner. With other payment processors, you constantly run into problems like reserve holds, lack of customer support regarding disputes, and so much more.

I can honestly say that after processing over $30 million in credit card transactions… fanbasis is the first payment processor I have come across that gives you an unconditional relationship and does not hold your blemishes against you.

Fanbasis truly supports business owners. Merchants may have problems with payments coming into fanbasis whether that be reserves or chargebacks… The team at fanbasis is there to assist and support you through challenges instead of penalizing you for your problems and not giving much context.

If you are not currently processing with fanbasis, you need to start right now!!!! My only wish is that I started sooner.

Joining Fanbasis has been one of the best customer service experiences ever for me. I reached out to them, hopped on a quick onboarding call with Jayesh then was added to my own private Slack channel with - bunch of the Fanbasis team. The platform is so easy to use but whenever I’ve had a question Josh Solano & Drew literally respond to me within minutes on Slack. 10/10!!!

The Fanbasis team provided excellent service from start to finish. They were attentive, professional, and guided me through every step with clarity and patience. Highly recommended!

Super responsive support team, best rates and flexibility with payment options.

Easiest and most convenient way to manage your sales and processing

Best payment processor hands down. So far no payment holds, one of the lowest fees, super easy to use, and the team is very fast to respond to any concerns.

Great team down at FanBasis! There is no one else doing it like them!

My experience was great with FanBasis, both Cam & Jay took us into their office and showed us where in our systems we were constraining ourselves and solved the problem for us! Seamless afterwards!

Our experience with Fanbasis has been nothing short of excellent. Pedro and Drew deserve major recognition for their outstanding support. They were quick to respond, extremely helpful, and went above and beyond to make sure everything was handled smoothly. It’s rare to find customer service teams who are this dedicated and attentive. We’re very grateful for their help and would highly recommend Fanbasis to anyone.

Onboarding is phenomenal

Fan basis is a total fraud scheme online. Do not give them any authorization to charge your account

Paid for a mentorship program that was not at all what was described and got scammed out of all my money

This company is dishonest and a total scam

Working with Dantré Taylor at Fanbasis has been exceptional. He’s always coming up with solutions, new angles, financing options and custom approaches. These guys are serious players in the market right now, very forward-thinking company, and you can feel they’re genuinely pushing the space forward rather than reacting to it.
Also a big shoutout to Tony Miranda / Lyle Zullo sharp guys and clearly part of why the standard is so high over there

I was double charged. They have a bogus 800 number, and they do not respond to emails. Refused to acknowledge my emails that my software confirmed they read, or deliver refund even well within 30 day money back guarantee. BUYER BEWARE. Unless you like getting scammed.

Not just another processor...

I've just only recently signed up with FanBasis and already the communication and support has been phenomenal 👏🏽 We've had payment processors in the past, most don't even provide you with a dedicated account manager... With FanBasis, you receive your own dedicated slack channel with multiple points of contact in addition to your assigned account manager...