Easy to order the bed base on line. Great choice of colours and drawer options to select from. Delivery was on the specified day and within the allotted time window. The driver called 30 minutes be... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I am very pleased with our bed and headboard. I love the colour which certainly makes a difference in our bedroom. Only one negative comment which doesn't warrant taking away a 'star' is that messag... See more
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really impressed with the quality when it arrived. The fabric feels lovely, the finish looks smart and the bed feels strong and well made. Before placing the order, I spoke to one of the sales pe... See more
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Great customer service when ordering, knowledgeable & advised all I needed to know. The Blanket box is gorgeous, love the colour & fabric. Wonderful quality for the price & exactly what I wanted. P... See more
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Company details
About Comfybedss
Written by the company
Comfybedss is a UK bed, mattress and furniture retailer focused on making better sleep and stylish homes more affordable. From ottoman beds, divan bases and mattresses to kids beds, upholstered bed frames, headboards and home furniture, we offer practical products designed for real homes, real budgets and everyday comfort.
Our mission is to make finding the right bed simple. Whether you need clever storage, a supportive mattress, a safe kids bed, a statement upholstered bed frame or furniture to complete your space, our range brings together comfort, practicality and modern design.
With a growing collection of bedroom furniture, flexible payment options and a focus on value, Comfybedss helps customers create a home that feels comfortable, organised and beautifully put together.
Our Promise to You
Written by the company
- We're Committed to Our Customers
- At Comfybedss, our customers are at the heart of everything we do. We promise to deliver quality products, reliable service, and a seamless shopping experience every time. Your trust means everything to us, which is why we’re committed to being transparent, responsive, and going above and beyond to ensure your satisfaction. Thank you for choosing us, we’re here to make your experience the best it can be.
Free Fabric Samples
Order up-to 8 Free Fabrics
Not sure which fabric or colour is right for your bedroom? Order up to 8 free fabric samples from Comfybedss and see the quality before placing your order.
Contact info
Units 1 & 2 Central Workshops, WF13 2LZ, Dewsbury , United Kingdom
- 0333 533 0300
- info@comfybedss.co.uk
- comfybedss.co.uk
FLASH SALE ⚡️
4.4
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Nice comfy bed and very good…
Nice comfy bed and very good delivery.We’ve been kept updated about the delivery from the very beginning and really is a hassle free experience.
17 June 2026
Unprompted review
Reply from Comfybedss
Thank you for your lovely review.
We’re pleased to hear you’re happy with your comfy bed and that the delivery was smooth. It’s great to know you were kept updated throughout and had a hassle-free experience.
Regards
Comfybedss Customer Support
Reply from Comfybedss
Thank you for your review.
We’re glad to hear you’re finding it comfortable and making good use of the storage space.
Regards
Comfybedss Customer Support
Maruf & Zee we very polite and…
Maruf & Zee we very polite and considerate when carrying in the order.
Helped carry the bits upstairs for me which was a massive help .
Thank you
18 June 2026
Unprompted review
Reply from Comfybedss
Thank you for your lovely review.
We’re glad to hear Maruf and Zee were polite, considerate and helpful when bringing your order upstairs. We really appreciate your feedback.
Regards
Comfybedss Customer Support
maruf and Zee really great customer…
maruf and Zee really great customer service, quick delivery and amazing people
18 June 2026
Unprompted review
Reply from Comfybedss
Thank you for your lovely review.
We’re glad to hear Maruf and Zee provided great customer service and that your delivery was quick. We really appreciate your kind feedback.
Regards
Comfybedss Customer Support
Maruf and zer did a perfect delivery…
Maruf and zer did a perfect delivery service, my order was neatly delivered,bed well set up and i recommend them 100percent
17 June 2026
Unprompted review
Reply from Comfybedss
Thank you for your lovely review.
We’re glad to hear Maruf and Zee provided a perfect delivery service, set up your bed well and made the whole experience smooth. We really appreciate your recommendation.
Regards
Comfybedss Customer Support
Beds fine but damaged during delivery.
Beds fine but damaged during delivery.
13 June 2026
Unprompted review
Reply from Comfybedss
Thank you for your review.
We’re glad to hear the bed itself is fine, but we’re sorry it arrived damaged during delivery. Please contact our customer support team with your order details and photos so we can look into this and help get it resolved.
Regards
Comfybedss Customer Support
Excellent customer service
We had very good customer service from the outset which is a rare thing these days. We live in the Highlands and often have problems with deliveries but we were able to arrange this at no extra cost. We were given a discount and were able to discuss a divan base that split into four and zip and link mattresses. When the items were delivered we were very pleased with them. Thank you!
11 May 2026
Unprompted review
Reply from Comfybedss
Thank you for your lovely review.
We’re really pleased to hear you had good customer service from the start and that we could help arrange delivery to the Highlands at no extra cost. It’s great to know you’re happy with your split divan base and zip and link mattresses.
Regards
Comfybedss Customer Support
Poor delivery driver was on his own so…
Poor delivery driver was on his own so my husband had to help which is not acceptable .
14 June 2026
Unprompted review
Reply from Comfybedss
Thank you for your review.
We’re sorry to hear the driver arrived on his own and that your husband had to help. This isn’t the service we expect, and we understand why this was frustrating.
We’ll raise this with our delivery partner to help ensure this does not happen again.
Regards
Comfybedss Customer Support
Dont order if you want your items in…
Dont order if you want your items in any reasonable timeframe, it’s been 18 days so far and still counting for a standard divan bed frame. Wish I had ordered it somewhere.
Edit:
The reply isn't correct, they haven’t contacted me and haven't rearranged delivery. Im not in the country on the 23rd june. I tried calling the delivery partner and it goes to voicemail. To be honest even if they were delivering it then - that’s 8 days after they said they’d deliver today, that is shocking service.
15 June 2026
Unprompted review
Reply from Comfybedss
Hi Jordan,
We’re sorry to hear you feel this way and understand the frustration caused by the wait. We appreciate that delays can be inconvenient, especially when you’re waiting for a bed frame to arrive.
I can see our delivery partner has now been in contact with you and delivery has been scheduled for 23rd June, which you have confirmed.
We’ll continue to monitor this to help ensure everything goes smoothly on delivery. Thank you for your patience.
Regards
Comfybedss Customer Support
Very good choice of beds
Very good choice of bed bases/mattresses/headboards in a variety of fabrics and colours at a very reasonable price. Our ottoman bed base seems very sturdy and the mattress is comfortable.
The delivery company couriers were very polite and friendly.
11 June 2026
Unprompted review
Reply from Comfybedss
Thank you for your lovely review.
We’re really pleased to hear you were happy with the choice of bed bases, mattresses, headboards, fabrics and colours. It’s great to know your ottoman base feels sturdy, the mattress is comfortable and the delivery team were polite and friendly.
Regards
Comfybedss Customer Support
Thank you for your superb ottoman.
I am very pleased with this ottoman that I received from Comfybedss, it is of excellent quality and superbly made. I expected it to be very good but it far exceeds my expectations.
Absolutely top notch plus the delivery was very prompt and the delivery man was polite helpful and courteous. Thank you greatly Comfybedss for an excellent product. Well chuffed 👍.
2 June 2026
Unprompted review
Reply from Comfybedss
Thank you for your lovely review.
We’re really pleased to hear your ottoman exceeded your expectations and that you’re happy with the quality and finish. It’s also great to know delivery was prompt and our driver was polite, helpful and courteous.
Regards
Comfybedss Customer Support
I am very pleased with my new beds
I am very pleased with my new beds. They are very comfortable and have loads of storage space in the ottomans. They were delivered carefully and my old bed was taken for recycling.
10 June 2026
Unprompted review
Reply from Comfybedss
Thank you for your lovely review.
We’re really pleased to hear you’re happy with your new beds, the ottoman storage and the comfort. It’s also great to know the delivery was handled carefully and your old bed was taken for recycling.
Regards
Comfybedss Customer Support
Excellent service, curteous staff
well made , good delivery searvice very happy with the products, i would recommend anybody with a large project to furnish your beds from comfybedss excellent from start to finish !
13 March 2026
Reply from Comfybedss
Thank you for your lovely review.
We’re really pleased to hear you’re happy with the quality, delivery service and products. It’s great to know everything went smoothly from start to finish.
Regards
Comfybedss Customer Support
Reply from Comfybedss
Thank you for your review.
We’re pleased to hear you were happy with the communication, delivery and product.
Regards
Comfybedss Customer Support
Marouf and Aki were amazing people
Marouf and Aki were amazing people. So helpful and professional
10 June 2026
Unprompted review
Reply from Comfybedss
Thank you for your lovely review.
We’re glad to hear Marouf and Aki were helpful, professional and made a great impression.
Regards
Comfybedss Customer Support
Do not touch this company with a barge…
Do not touch this company with a barge pole.
Update: delivery company have been great, actually pick up the phone and deal with the issue.
Im receiving alot of pressure from comfybeds to remove this review.
Theyve also reported my review as belonging to another company as ive refused to take it down and also reported this review as defamatory.
Id be very careful of comfybeds, theres alot of t n cs regarding this, be careful you don't get stung.
Customer service seem to be arguing with me regarding terminology used and feels like they're insinuating im lying even though ive got the delivery drivers number to confirm non delivery.
Comfy beds customer services have been awful.
It stands, this has been alot of wasted time, stress and hassle.
I would not use this company again. Avoid.
10 June 2026
Unprompted review
Reply from Comfybedss
Thank you for your review.
We’re sorry to hear about your experience. Unfortunately, we were not made aware of the issue by our delivery partner at the time. Their role is to carry out the delivery, so any concerns with damage or refusal should also be reported directly to our customer support team so we can look into it and resolve it properly.
We’re sorry this has taken longer than expected and we will continue to work with you to get this sorted.
Regards
Comfybedss Customer Support
Effective delivery
Maruf and Aki called my number 2 hours before delivery and then 20 minutes before. They delivered quickly and safely. they were communicative and full of energy
10 June 2026
Unprompted review
Reply from Comfybedss
Thank you for your lovely review.
We’re glad to hear Maruf and Aki kept you updated before delivery and delivered everything quickly and safely. It’s great to know they were communicative and helpful throughout.
Regards
Comfybedss Customer Support
Great product for price...only reason…
Great product for price...only reason for 4 not 5 starts was that it took a while to get delivered.
10 June 2026
Unprompted review
Reply from Comfybedss
Thank you for your review.
We’re glad to hear you’re happy with the product and found it good value for money. We’re sorry the delivery took longer than expected and appreciate your patience.
Regards
Comfybedss Customer Support
!!!THEY DON'T UPHOLD THEIR WARRENTY!!
Firstly, they ask for reviews soon after delivery so that you don't get the chance to see how poor quality it is. THIS EXPLAINS THE GOOD REVIEWS.
The beds are poorly constructed from cheap wood and staples and soon fall apart. I bought a divan with a sprung top and when I failed to get aby help at all, I looked more closely. The springs are just a few mms deep, so they do nothing.
They will leave some smart alec reply to give the false impression that they care, but they don't. Once they have your money, that's it!
THE WARRENTY IS WORTHLESS, they don't keep their word.
DON'T BUY FROM THESE ROGUE TRADERS!!
EDIT:
I see they have just replied and as usual, it's worthless. I reviewed again because since my first review, the bed has fallen apart and they haven't upheld their warrenty agreement!!!
They have had a year to sort it out as you can see from their reply and note that they didn't comment about the warrenty!!!
STEER CLEAR - I STAND BY MY CLAIM!!
11 June 2025
Unprompted review
Reply from Comfybedss
Hi Valerie,
We can see that your purchase was made last year and that you had already left a review at the time. We’re therefore disappointed to see another review being posted almost a year later, especially as we were not given a fair opportunity to look into the concerns properly before these comments were made publicly.
We take any product concern seriously and our warranty process is there to assess genuine issues fairly. If there is a fault with the product, we would always ask for clear photos and details so our team can review this properly and advise on the next steps.
We do not agree with the comments made about us not caring or being “rogue traders”. We work hard to support our customers and will always deal with matters in line with our terms, warranty process and the information provided to us.
Regards
Comfybedss Customer Support.
Very happy with my mattress bases with…
Very happy with my mattress bases with drawers. Good range of colours.
25 May 2026
Unprompted review
Reply from Comfybedss
Thank you for your review.
We’re really pleased to hear you’re happy with your mattress bases with drawers. It’s also great to know you liked the range of colours available.
Regards
Comfybedss Customer Support.
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