nice app but needs more support 1) more dex, & alt coin like Flare ecosystem and 2) also the main graph needs a full screen version, hard to see & unable to pinch and zoom and see % increase or d... See more
Company replied
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The app does what ot says it will in a reliable fashion, the overview updates fairly quickly and it recognized all my tokens across all chains, except the most newest and remote/unknown ones whi... See more
Company replied
I’ve tried plenty of portfolio trackers over the years, but CoinStats just gets it right. Clean interface, quick syncing, and accurate data — everything works the way it should. I love how it conn... See more
Company replied
When you cancel your subscription double check if they don't have any problems on their end. Canceled mine 3 years ago and last month found out they where still withdrawing money for 3 years. They d... See more
Company replied
Company details
Written by the company
Crypto Price Tracker, Market Cap, News. CoinStats is a cryptocurrency research and portfolio tracker platform that provides live prices for Bitcoin & 13,000 altcoins from over 400 exchange and wallet providers. We build CoinStats to save time for millions of investors and traders and help to manage all their crypto accounts together from one place.
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You should know
4.1
Great
9K reviews
Replied to 97% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Been using them for years
Been using them for years. Best tool for crypto portfolio tracking.
20 August 2025
Unprompted review
Reply from CoinStats
Thanks a lot for your loyalty! We are proud to see you enjoy your CoinStats experience 🧡
Coinstats is a very easy and accessable…
Coinstats is a very easy and accessable place to view all your wallets in one place, if you have any issues then they are very helpful and quick to respond, great service, will 100% recommend them
12 August 2025
Unprompted review
Reply from CoinStats
Dear Ben,
Thank you so much for taking the time and sharing your kind review!
Not a great experience
Not a great experience ! The overall process is highly manipulative and does not fall in the same directory with TREATY.
Advance solution , hassle free and good pay
11 August 2025
Unprompted review
Reply from CoinStats
Dear Sandra,
If you've been contacted by someone claiming to represent CoinStats and saying you have funds with us, please note that this is a scam. These individuals are impersonating our team in an attempt to steal your funds. We strongly recommend disregarding any instructions they give.
We'd also appreciate it if you could remove / change your 1-star rating, as this has nothing to do with our product.
Thanks
Great customer service
Great customer service. Answered my question quickly and in a timely manner.
Highly recommend.
11 August 2025
Unprompted review
Reply from CoinStats
Dear Susan,
Thanks for the kind review! We are happy to help again anytime needed!
Thay are very very good and helpfull
Thay are very very good and helpfull
🙏🙏🙏
6 August 2025
Unprompted review
Reply from CoinStats
Thank you so much for sharing your feedback!
The only tracker that I use
6 August 2025
Unprompted review
Reply from CoinStats
Thanks for the loyalty!
I’m not sure how it’s work if any body…
I’m not sure how it’s work if any body can tell me how I cash out are purchases with this
9 July 2025
Unprompted review
Reply from CoinStats
Dear Arneshia,
If you have been contacted by someone claiming to be from CoinStats and telling you have funds here, that is certainly not from CoinStats, but rather from scammers impersonating CoinStats employees, attempting to steal funds from you. Please do not heed any instructions they give you.
Thanks, and stay safe!
Why would I have over a trillion…
Why would I have over a trillion dollars in my default account without a account attached to my account
18 July 2025
Unprompted review
Reply from CoinStats
Dear Steven,
If someone has contacted you claiming to be from CoinStats and stating that you have funds with us, please be aware that this is not a legitimate communication from our team. These are scammers impersonating CoinStats employees in an attempt to steal your funds. We strongly advise you to ignore any instructions they provide..
Thanks!
Great tracking program
Great tracking program
Easy to connect multiple exchanges
Very helpful profit/loss reports
15 July 2025
Unprompted review
Reply from CoinStats
Dear Barry,
We're thrilled you’re enjoying CoinStats! Thanks a ton for the great review.
Marahleemarahleemarahleemarahlee life…
Marahleemarahleemarahleemarahlee life is but a DREAM
16 July 2025
Unprompted review
Reply from CoinStats
Dear Sarah,
Thank you so much for the 5 stars!
Great Crypto Management Platform
Great Platform to oversee your Crypto! Easy to use and understand, and best of all... Exceptional Customer Service
16 July 2025
Unprompted review
Reply from CoinStats
Dear Ed,
Huge thanks for the 5-star rating — it means a lot to us!
CoinStats what an awesome app
So professional and useful to use
The customer service also so helpful and polite
14 July 2025
Unprompted review
Reply from CoinStats
Your support keeps us going — thanks for the 5 stars!
Fantastic
Fantastic, Martha, you rock. She found the solution by not giving up. Thank you. Thank you.
14 July 2025
Unprompted review
Reply from CoinStats
Dear Cristelle,
We’re so grateful for your review — thank you for being part of our community!
Great app
Great app, a must have to keep track if you have different coins and wallets, had it now for 3 years without any regrets
10 July 2025
Unprompted review
Reply from CoinStats
Dear Ramon,
Your support and loyalty is what keeps us going — thanks for the 5 stars!
Summary of my experience w CoinStat:
Summary of my experience w CoinStat:
Within 8 months of usage:
CoinStat decided to reduce the portfolio frequency update from anytime to on demand and under precise circumstances.
Since a few weeks it doesn't even update anymore portfolio changes.
If you use defi/aave the accounting of with defi or without is incomprehensible and do not match between web and mobile.
In general the definitions of the various of P&L variations are plain mind boggling and do not even match between web and mobile.
All these obvious feature not working seamlessly at all make this product a complete waste of money.
9 July 2025
Unprompted review
Reply from CoinStats
Dear Gilles,
Thank you for taking the time and sharing your review. It's really strange as portfolio update frequency remains unchanged, no reduction is detected. For the issues you pointed out, we'd appreciate it if you could provide detailed reproduction steps to assist with bug investigation. We'll offer a one-year free Premium subscription for comprehensive troubleshooting assistance. For priority support, contact mh@coinstats.app.
And of course, once we solve your mentioned issues, we'd really appreciate it if you consider changing your rating to a higher one. 🧡
Thanks and awaiting your message.
Scammy Behavior – Charged Without Consent After App Was Hacked
I haven’t used CoinStats since their platform was hacked — and now I’ve been charged for a full yearly subscription without any notice or consent. I can’t even log into my account to manage or cancel it.
I’ve emailed their support twice and have been completely ignored. No refund. No reply. No accountability.
This feels like they’re trying to quietly profit off inactive users, even after a major security breach. For a crypto portfolio app, this is shockingly unprofessional and unsafe.
If I don’t get a response immediately, I’ll be reporting this as an unauthorized charge to my bank and escalating it further. Extremely disappointed.
29 June 2024
Unprompted review
Reply from CoinStats
Dear Adam,
We're truly sorry to hear about your experience and fully understand your frustration. This is absolutely not the experience we want our users to have, and we sincerely would love to investigate your case. Please rest assured that we take such concerns very seriously. If your issue is still unresolved, kindly reach out directly to mh@coinstats.app for immediate and prioritized assistance — we’ll make sure it’s properly addressed without any further delay.
Thanks, and hoping to get a change of rating after we find a solution for you.
BEWARE - Scammers
They keep charging my card! It doesn't matter how many times you cancel - once they have your card details they will keep taking the money out.
Managed (after strenuous efforts) to get a refund last year. This year they're not answering my messages.
Have been in touch with my bank who are now taking action on my behalf.
I'm not unique - see other's reviews on here stating the same. Stay well away from these people.
16 June 2025
Unprompted review
Reply from CoinStats
Dear Graham,
We’re sorry to hear about your experience and completely understand your frustration. This is not the kind of situation we want for our users, and we take these matters very seriously. If the issue is still ongoing, please contact us directly at mh@coinstats.app so we can investigate and resolve this as a priority.
Thanks!
It's a scam
I Made an Investment On This Platform back in 2023. That was Pepe coin and it was one of the coins that blew that yet. This Platform once has deposit, swap, withdraw etc features, now they removed everything. I went ahead to withdraw my money today after 2 years and their stupid bot is telling me it was a scam. Meanwhile I used this platform to make the investment and I even used it to teach my students back in 2023 and 2024. And I have proof of deposit on this platform and I used to make withdrawala too. 1 time I even withdrawn to my Binance account. Now they scammed me of 31 million pieces of Pepe which worth 700$ but now 380$ while typing .... The funny thing is, I can still see the money in my portfolio but I can't withdraw.... Please stay off and their customer service is just a bot. This is my account turbulent com. Refund me before I turn my YouTube channel into Coinstats Scam Campaign.... This is rubbish. And I was thinking I had an investment somewhere
9 June 2025
Unprompted review
Reply from CoinStats
Hello,
We don't have a withdrawal option as CoinStats is a crypto portfolio tracker and management platform and not an exchange.
In case you have been contacted by someone claiming to be from CoinStats, and you have funds here, that is certainly not from CoinStats but rather from scammers impersonating CoinStats employees attempting to steal funds from you. Please do not heed any instructions they give you.
Reply from CoinStats
Thank you for the 5 stars! We're thrilled to know you're satisfied.
Thank you Martha ;)
The app is great, I'm using it for two year, bought the premium feature few months ago, and I really do not regret.
But what makes this a 5 stars review is Martha, the best customer care experience I ever had. Thank you for your answers.
5 June 2025
Unprompted review
Reply from CoinStats
Dear Nicolas,
Your 5-star feedback made our day — thank you for your support!
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