They were hands on right from the beginning! Their team did an exceptional job prioritizing my issues.

Extremely disappointed. The loan process was very simple but impossible to turn the on screen loan to cash. I then proceeded to pay back the loan to recover my assets and they will not allow me to pay in full and release my assets. When i reached out to the "help team" it took well over an hour to get a response and when i did, they did not help at all. It appears that they are just computer generated responses. They did not and still have not responded with a correct response and am still unable to recover my assets! It will not allow me to pay off the balance so i can get my assets back. Now, I have no loan and none of my assets have been returned. I would not recommend getting a loan from this company to anyone.

* UPDATE: I finally found someone at Coinrabbit to work with on this matter. (Of course it was after threatening to expose them to the national media and leaving a couple skating reviews) the first person I spoke to on the support team was zero help at all. “carol”
Then after pestering them for 3 days I got a gentleman named Anthony and he continued to stay with me until we were able to get my assets back. What a nightmare though.

Shout out to Russel at CoinRabbit! He was very helpful and resolved all of my inquiries. Definitely a huge help!

Got a couple loans here and they got liquidated even though I had auto top up enabled, asked why it didn’t even try and they said my balance needed to be more so apparently you need to have well over 100k of that token so a minimum amount suggested would be nice there. Also recently got another Loan now I’ve learned allot and their site was down that morning forever when It finally came back up it kept doing some quick reset during my application, I had the amounts in and where I wanted my loan sent to and it did a quick flash reset during this but didn’t change any of my numbers or anything so I hit submit, waited for my loan cash and it was taking way longer than usual and when I looked it said it was sent as USDT SOL not what I first selected USDT ETH, unfortunately my wallet sent to doesn’t support USDT SOL so I’m out $5550. Asked customer support if they could help me out and at first it was sorry about your luck your problem then they emailed me saying it was we filed a retrieval and it takes 12 hours then well after 12 hours they said they need a SOL address I gave them that and waited several more ours and asked any update and they said no. Waited a while longer and asked on chat if there’s any update on receiving the loans funds and on there they said you have received your loan funds so wondering if they are really doing anything to help. Wish they’d just fund me for the glitch because I know it won’t hurt them any to right the other off as a loss and my loan was already liquidated because I didn’t receive my funds to be able to top it off from being liquidated so I now can’t pay rent or ALL of my other bills for weeks until my next check. Hoping for the best but not expecting anything. Definitely just tell them you want your loan cashed out into your wallet on their site to avoid any mistakes then if needed transfer it to yourself and at least triple check EVERYTHING before transferring.
Update…! The Head of customer support at Coinrabbit stepped in and after a couple days my crypto sent to the wrong network was sent back to me… this was the outcome for my review here I was hoping for. Yes Coinrabbit for those wondering is legit and you can get liquidated easily because crypto can go down so fast so some reviews bashing Coinrabbit about this I'm trying to help anyone considering them from my experiences, make sure to have plenty plenty for automatic top ups like if you have a million coins in a loan you better have at least 500k in that same crypto for automatic top ups in your coinrabbit wallet if not another million to be safer. Also best to send the loan funds to your Coinrabbit wallet first.
Thank you again very much Carol from support my heart is not so sunken now thank you thank you..!

If your token drop to the magin you are liquidated. Even if it’s for a split second.
And whales moving huge amount will guarantee they will liquidate you. Seems like an easy way to cash in on peoples crypto. Do not recommend.

I've used Coinrabbit's BTC backed loans for years now and have been very impressed with their customer service. They are very responsive (typically less than 1 minute via chat support), especially in turbulent market conditions. Thank you Coinrabbit for earning my trust!

World-class client services and the best crypto lending platform I have used in 2025! I've always had EXCELLENT customer service and they are extremely knowledgeable and helpful. This platform is a game changer for retail users and medium to small sized organizations! Keep up the great work!

I am able to get transfers done and loans really fast, and their service top notch. I had a transfer that expired and the support crew took care of it quickly, I was funded in the morning next day

Over a Year's worth of experience with coin rabbit my experience has been excellent.

i had loans on rabbit , I noticed 3 were closed but don't remember closing cuz I planned on closing all 12 or whatever I had at exact same time
I can't say it was coin rabbit for sure but at the end of the day I'd recommend against taking loans if your not sure of the platform especially if it's offshore like this . I won't do it again but at the same time I can't 100% say rabbit did something to take the loans.

I have used CoinRabbit for the past couple of years. I had 2 situations come up where my tokens did not show up as I was expecting. Both times they helped me locate my tokens and get them credited. I should say that both times were user error - not CoinRabbit. I would like to add that if you decide to take a loan do it with minimal leverage (at most 50%) - if your loan is getting close to margin calls you will get email warnings and you can top off the loan or pay it off.

Omg my last hope coinrabbit saved my life in crypto I lost all my crypto from bybit bitget I kept my lq as lower than the bear market worst bottom and yet they took and washed out my all loan in October 10 I lost my hop ,I was thinking about suicide then the last hope I rememberd I had something in coinrabbit quickly i searched coinrabbit but couldn't logg I n I tried a lot nothing works, then I found theirnew mobile app I opened oh god my two loans are there I got some hope the ray of hop thats why I am alive here thank you thank you thank you so much you saved my life from some sucking manipulators and their short selling sun of the bytch of america

All steps in Coinrabbit are transparent and easy to handle.
They have very effective and responsive support.
I have not had any problems so far
I wish them great progress

I've been using coinrabbit for a year now and it's a great site. What I like most is the support. They're very helpful and fast.

Great communication and really good platform. Easy to use

I have been using CoinRabbit for almost a year now and have had nothing but great success. Transfers are quick, borrow 50%-90%, top up loan to reduce liquidation price. Everything to easily manage crypto backed loans in and easy to understand interface.

I had issues with my 2FA. For 2 weeks I could not figure how to put it on. Support stayed patient to fix the issue with me. VERY SATISFIED with support and the service for backed up loans

I had a great experience with CoinRabbit. The team was very responsive and made sure my issue was prioritized and resolved quickly. Everything was processed smoothly, and the communication was clear and professional throughout. It’s reassuring to know that customer support here really listens and acts fast. Highly recommended!