They stole 600 dollars worth of btc and this was long ago worth 1000s now complete scam and stay away this is easy to check they went into foreclosure in one country and popped up in another while the... See more
CoinLoan
Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
They reduced the withdrawal limit to 5000$/day in July 2022. They send weekly newsletters and multiple emails per week, yet they "forgot" to notify users about this change. The new limit also means... See more
Company replied
In case you haven't heard, they went bankrupt because they stole from all their clients in a huge ponzi scheme. Now we are all stuck in a bankruptcy case that's had our crypto frozen since May 2023 an... See more
I have used CoinLoan for 6 months now. I store all my crypto here and use high interest accounts. Excellent customer service and no hidden fees outside unfavorable currency exchange quotes for lar... See more
Company replied
Company details
Written by the company
CoinLoan is a crypto lending platform. We allow to borrow crypto-backed loans and earn interest on different assets.
Contact info
Lastekodu 25-38, 10113, Tallinn, Estonia
- +372 634 6411
- support@coinloan.io
- coinloan.io
You should know
Can recommend!
I "had" to withdraw my money to buy $GME shares for the inevitable short squeeze. I had it in the interest account and I received it super quickly. Everything worked fine!
20 January 2021
Reply from CoinLoan
Hi Andreas,
Thanks for sharing your experience with the community and us. We appreciate you being a customer and helping to share the word about CoinLoan.
Great app and great idea
Great app and great idea. Developed in a nice and easy way. Only one thing: 2FA only possible via using google. Would be better if thered be a second way to varify by 2FA.
Thanks
20 January 2021
Reply from CoinLoan
Hey CoinLoaner,
CoinLoan team is thankful for your review. We are currently working on this feature to improve our customers' experience. Soon you will be able to verify using 2FA via U2F and WebAuthn.
So far so good
So far so good. One recommendation is that I wish there is an account overview for both wallet account and interest acctounts that shows how much crypto you have in dollar value. It'll be very helpfull to see the growth of the account.
20 January 2021
Reply from CoinLoan
Thank you so much for your 5-star review! We will share your experience and recommendations with the rest of the team. If anything else pops up, don't hesitate to reach us at support@coinloan.io.
So far, so good!
So far, everything is good! The interface works, deposits and withdrawals work smoothly.
Now there is to see, how everything works out on the long run. I hope, I can maintain my positive views.
20 January 2021
Reply from CoinLoan
Hi Sonja Reuter,
We hope you'll enjoy your CoinLoan experience even more as we evolve! Thank you for taking time to write a review for us. We're happy to have you as a client.
Good honest service.
20 January 2021
Reply from CoinLoan
Thanks for your review! We do our best to stay sincere whatever happens.
Great simple service
Great simple service - fast feedback on any queries and issues.
Not easy to find/see the team members online so I'd advocate the guys at Coinloan get themselves out there in the public domain a bit more but from a user experience perspective, it's been great.
The 12.3% interest rates help too! :-)
20 January 2021
Reply from CoinLoan
Hi David!
Thank you so much for your positive review! We will share this with the CoinLoan team to let them know to keep up the amazing work. And thanks for your kind words about our responsive support and favorable rates! We do our best.
in principle
in principle, everything suits, but there is one drawback. It is impossible to immediately transfer coins from the deposit to the wallet, they are transferred 1 time per day. this is very bad
20 January 2021
Reply from CoinLoan
Hi Alex812,
Thank you for the wonderful review and for taking the time to share your feedback with CoinLoan. We continuously strive to serve you better. Looking forward to serving you in the future!
Super user friendly
Super user friendly. A great site to earn, borrow or spend on your crypto.
20 January 2021
Reply from CoinLoan
Hi Koja Knan,
Thanks for sharing your experience with the community and us! And thanks for pointing out our intuitive design. We do our best!
Everything worked exactly as promised
Everything worked exactly as promised. Great service, thank you!
20 January 2021
Reply from CoinLoan
Hi Kurt,
Thank YOU! We appreciate that you found time to write a positive review. We do our best not to make promises that we cannot keep.
Great rates and free withdraws
Great lending rates! Withdrawals are free and instant which is a big plus compared to the competition.
20 January 2021
Reply from CoinLoan
We appreciate that you found time to write a positive review. Thanks for pointing out our favorable rates and fee-free withdrawals! We do our best!
Awesome
Awesome. Very clear suite of services. Swift support for any doubts. Very proactive on reminding payment deadlines and avoid possible liquidations.
20 January 2021
Reply from CoinLoan
Hi Luca Mossini,
Thanks for your kind words and for sharing your experience with the community and us. We appreciate you being a customer and helping to share the word about CoinLoan.
Reply from CoinLoan
Thank you for sharing your positive experience! We’re here for you anytime.
Legit app
Legit and user friendly. I've used for a few weeks and it's doing really well. Interest rates in earning products are very competitive. I would like to know how much money is been given to loaners per year.
17 January 2021
Unprompted review
Reply from CoinLoan
Hello Gelf,
Thank you so much for your 5-star review! We are so grateful for your kind words. Thanks for sharing your experience and ideas with the community and us.
Good Customer Service; Want the Option of Bank Deposit
Fast and polite customer service. I would happily give CoinLoan 5 stars if only I could transfer USD directly to it, instead of having the hassle of going through Coinbase Pro first.
16 January 2021
Reply from CoinLoan
Thank you for your feedback! We are glad that you got excellent support from our customer service. It's sad to hear you are frustrated about the USD transfer, but we really appreciate you bringing this issue to our attention. We are currently working on this feature and will be happy to present it in the future.
Good services but...
The service is good but the App should be more user friendly. A dashboard is missing.
15 January 2021
Reply from CoinLoan
Thank you so much for taking the time to write to us. It's great that you like our service. We wanted to let you know that we are currently working on our dashboard to make our app more user-friendly.
Reply from CoinLoan
Hello Braca,
We are so grateful for your positive review. Thanks for sharing your rating with us and the community. What can we improve to get 5 stars?
Reply from CoinLoan
Thank you so much for your kind words! We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you. We will do our best to provide you with great service again in the future!
Reply from CoinLoan
This review made our day! We are so grateful for your kind words. Thanks for sharing your experience with us and the community.
Great service I would hesitate to…
Great service I wouldn't hesitate to recomend to anybody to use it.keep it up guys!! Happy new year
14 January 2021
Reply from CoinLoan
This review made our day! We are so grateful for your kind words. Thanks for sharing your experience with us and the community. Happy new year!
I give 4 stars as I am really satisfied…
I give 4 stars as I am really satisfied with coinloan, but I haven't experienced any problems so far so I can't give a review about response or customer service.
I'm happy I joined them though.
14 January 2021
Reply from CoinLoan
Hello Antje,
We are so grateful for your positive review. Thanks for sharing your rating with us and the community. What can we improve to get 5 stars?
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.