I had a great experience with Coinexx support today. I was trying to increase the leverage across four live accounts, but the client portal kept returning an error because the accounts had active... See more
Company replied
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See what reviewers are saying
I had a very good call from one of the workers,His name is Charles Scott,I actually needed help with something and he just so happened to contact me at the right time. He was very professional and pat... See more
Company replied
Withdrawls always came through, Spreads are usually great unless close to market hours which is normal for ALL BROKERS. Excellent choice and partner to deposit your hard earned money to.
Company replied
Very knowledgeable and helpful. Sophia was kind, patient, and took the time to answer all of my questions. She made the entire experience easy and stress-free.
Company replied
Company details
Written by the company
Coinexx is a forex broker that empowers traders with seamless access to Major Cryptocurrencies, Forex, Commodities, and Global Indices. We’re revolutionizing trading by eliminating the delays, high costs, and security risks of fiat money through secure, efficient crypto wallets. Experience fast, low-cost, and secure trading like never before. Join Coinexx and take your trading to the next level today!
Contact info
P.B. 1257 Bonov-Road, KM, Fomboni, Comoros
- support@coinexx.com
- coinexx.com
You should know
4.9
Excellent
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
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this company is amazing
this company is amazing. Fast deposits fast withdrawals fast customer service not to mention extremely nice and knowledgeable. James is always so eager to help with any questions you might have...and i also have a lot..but he answers everyone with a pleasant attitude and that goes a long way. The platform is smooth with no hiccups if your not trading with them you are missing out
6 March 2026
Unprompted review
Reply from Coinexx
Dear Client,
Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.
Regards,
Support Team
Reply from Coinexx
Dear Client,
Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.
Regards,
Support Team
i had a problem with a deposit
i had a problem with a deposit , i got in contact with Anna Carter and she resolve everything in less then 10 min
5 March 2026
Unprompted review
Reply from Coinexx
Dear Client,
Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.
Regards,
Support Team
After almost 5 hours got it working.
Ann Carter after talking with a few people was able to get things working. Thank you very much.
3 March 2026
Unprompted review
Reply from Coinexx
Dear Client,
Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.
Regards,
Support Team
James is the best
James is the best, he help me with every question that I have . Great customer service super smooth and fast
3 March 2026
Unprompted review
Reply from Coinexx
Dear Client,
Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.
Regards,
Support Team
Can't login my account this morning
Can't login my account this morning, the support James Cook quickly resolve my problem. Good support and accurate respone, thank you !
4 March 2026
Unprompted review
Reply from Coinexx
Dear Client,
Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.
Regards,
Support Team
Anna Carter is amazing
Anna Carter is amazing! James is amazing! These guys know what they are doing, honestly this is my best experience yet.
3 March 2026
Unprompted review
Reply from Coinexx
Dear Client,
Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.
Regards,
Support Team
Reply from Coinexx
Dear Client,
Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.
Regards,
Support Team
Loving the brokerage as the…platform was so easy to navigate
Loving the brokerage as the registration and the setup of the account were by far the easiest out of all the many many brokers ive had, James from customer support, was really knowledgeable about provided detailed instructions on any steps required. Awesome and profressional so far 👍⭐⭐⭐⭐⭐
2 March 2026
Unprompted review
Reply from Coinexx
Dear Client,
Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.
Regards,
Support Team
James Cook was Amazing and very…
James Cook was Amazing and very Knowledgeable and professional with my concern. He even relieve a-lot of my anxiety. I appreciate someone like him on Coinexx.
Thank You!
27 February 2026
Unprompted review
Reply from Coinexx
Dear Client,
Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.
Regards,
Support Team
anna the goat of customer service
I was a dumb person and sent ltc to my eth account Anna the customer service agent helped me out twice both times ended perfectly i got my money even gave me some tips would recommend this site 10/10 times quick and easy and great customer service
27 February 2026
Unprompted review
Reply from Coinexx
Dear Client,
Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.
Regards,
Support Team
I would give Stella Lewis 10 stars if I…
I would give Stella Lewis 10 stars if I could. I had several problems that for the most part created myself and Stella got all them fixed in record time. What a great online chat person! I would highly recomend!
26 February 2026
Unprompted review
Reply from Coinexx
Dear Client,
Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.
Regards,
Support Team
Coinexx Customer Support
I received help from Anna Carter on two separate situations & the process was smooth. She understood the issues quickly & handled them in a timely manner with urgency. There were some technical difficulties on their end, but she reassured me she was aware of them & kept me updated.
25 February 2026
Unprompted review
Reply from Coinexx
Dear Client,
Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.
Regards,
Support Team
Amazing customer support
Quick an easy chat experience every time no run around and straight to the point with solutions. 10/10 recommend them. Dealt with Marsha Matt this last time and they were great help.
23 February 2026
Unprompted review
Reply from Coinexx
Dear Client,
Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.
Regards,
Support Team
Shoutout to Chris Paul Wonderful Service
Shoutout to Chris Paul Wonderful Service
24 February 2026
Unprompted review
Reply from Coinexx
Dear Client,
Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.
Regards,
Support Team
Their support is top notch
Their support is top notch. I made a transfer to an old account accidentally and Sam Adams helped me get the funds transferred to a new account very quickly. I have been using them for over 4 years now and have never had any major issues that weren't solved right away by their support team. Definitely a good broker to go with for increased leverage.
24 February 2026
Unprompted review
Reply from Coinexx
Dear Client,
Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.
Regards,
Support Team
Been using this broker for 2 years no…
Been using this broker for 2 years no issues at all just now I needed some help and James cook was very helpful
24 February 2026
Unprompted review
Reply from Coinexx
Dear Client,
Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.
Regards,
Support Team
Awesome experience with this broker
Awesome experience with this broker
24 February 2026
Unprompted review
Reply from Coinexx
Dear Client,
Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.
Regards,
Support Team
Reply from Coinexx
Dear Client,
Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.
Regards,
Support Team
ALWAYS A FANTASTIC EXPERIENCE WORKING…
ALWAYS A FANTASTIC EXPERIENCE WORKING WITH THESE GUYS! THEY HAVE HELPED ME OUT FROM TRANSFERING REAL MONEY FROM ONE ACCOUNT TO A NEW PROFILE WITH NO ISSUES. THE ONLY MAJOR ISSUE I HAVE HAD WITH THIS BROKER WAS A CHART ISSUE AND ON TIME FRAMES AND THEY WERE ABLE TO FIX IT WITH NO PROBLEM AT ALL. I HAVE NEVER HAD ANY ISSUES WITH THIS BROKER UNTIL TODAY AND I HAVE BEEN USING THEM FOR REAL AND PAPER TRADING FOR A FEW YEARS NOW. THEY ALWAYS GO ABOVE AND BEYOND FOR WHAT THEY NEED TO DO.
23 February 2026
Unprompted review
Reply from Coinexx
Dear Client,
Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.
Regards,
Support Team
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