Coinexx Reviews 

2,225
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Withdrawls always came through, Spreads are usually great unless close to market hours which is normal for ALL BROKERS. Excellent choice and partner to deposit your hard earned money to.

Company replied

Rated 5 out of 5 stars

James Cook has been a great help sorting out my login information, providing me with a step by step instruction list as to how to log into MT5. Very helpful.

Company replied

Rated 5 out of 5 stars

james cook had helped me out tremendously. he had also explained how the blockchain process works in simple terms that was easy to grasp but added just right amount of detail.

Company replied

Rated 5 out of 5 stars

Anna & Stacy fixed my biggest issue I was having regarding my withdrawal requests ! I love using coinexx and I really like that I can trade with my MT5 app on my phone which make my trading daily SOOO... See more

Company replied

Company details

  1. Finance Broker

Written by the company

Coinexx is a forex broker that empowers traders with seamless access to Major Cryptocurrencies, Forex, Commodities, and Global Indices. We’re revolutionizing trading by eliminating the delays, high costs, and security risks of fiat money through secure, efficient crypto wallets. Experience fast, low-cost, and secure trading like never before. Join Coinexx and take your trading to the next level today!


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You should know

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(2,225)

541 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Amazing and reliable Costomer Service

Amazing and reliable Costomer Service. Marsha Matt, a very compitent agent with patience and solutions

29 April 2026
Unprompted review
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Reply from Coinexx

Dear Client,

Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.

Regards,
Support Team

Rated 5 out of 5 stars

Stella top tier costumer service

Stella top tier costumer service

28 April 2026
Unprompted review
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Reply from Coinexx

Dear Client,

Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.

Regards,
Support Team

Rated 5 out of 5 stars

I broke my phone and needed to hook up…

I broke my phone and needed to hook up my account, I needed help linking my brokerage account to my mt5. Sophia Brooks quickly with her amazing patience helped me with beginner a mess! Thank you Sophia I appreciate your help and kindness :)

26 April 2026
Unprompted review
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Reply from Coinexx

Dear Client,

Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.

Regards,
Support Team

Rated 5 out of 5 stars

Max was truly amazing and fast with…

Max was truly amazing and fast with helping me with my issue :)

24 April 2026
Unprompted review
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Reply from Coinexx

Dear Client,

Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.

Regards,
Support Team

Rated 5 out of 5 stars

I’ve been using Coinexx for over 5+…

I’ve been using Coinexx for over 5+ years
I’m 1000% satisfied with the platform!
James Cook is one of my favorite reps here!
James is very insightful and fast with resolving my issues and concerns!

23 April 2026
Unprompted review
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Reply from Coinexx

Dear Client,

Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.

Regards,
Support Team

Rated 5 out of 5 stars

Anna carter has helped me

Anna carter has helped me. Very polite and very fast responsetime.

23 April 2026
Unprompted review
Coinexx logo

Reply from Coinexx

Dear Client,

Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.

Regards,
Support Team

Rated 5 out of 5 stars

Marsha was very great!

Marsha was very great, and helped me solve my issue promptly!

23 April 2026
Unprompted review
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Reply from Coinexx

Dear Client,

Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.

Regards,
Support Team

Rated 5 out of 5 stars

Having James Cook around really makes…

Having James Cook around really makes the whole Coinexx experience so much more comfortable since knowing help is always there and it's reliable. Give this man a well deserved raise!

22 April 2026
Unprompted review
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Reply from Coinexx

Dear Client,

Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.

Regards,
Support Team

Rated 5 out of 5 stars

Stella Lewis was very helpful and…

Stella Lewis was very helpful and quickly resolved my issue also educated me on the process. I appreciate that!

21 April 2026
Unprompted review
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Reply from Coinexx

Dear Client,

Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.

Regards,
Support Team

Rated 5 out of 5 stars

Marsha Matt was so much help and was…

Marsha Matt was so much help and was extremely patient with me, and guided me through a tough and stressful moment. Without Marsha Matt, I could've given up but because of the loyalty and dedication of Marsha, I stayed focused and knew everything would be alright. In which not only is everything alright, but it's great. Thank you, MARSHA MATT

20 April 2026
Unprompted review
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Reply from Coinexx

Dear Client,

Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.

Regards,
Support Team

Rated 5 out of 5 stars

Great customer service with Marsha

Great customer service with Marsha. The representative was patient and efficient with my resolution to get funds transferred. I can truly appreciate the professionalism and systematic approach. The communication was clear and effective from start to finish. Thanks again for your help!

20 April 2026
Unprompted review
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Reply from Coinexx

Dear Client,

Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.

Regards,
Support Team

Rated 5 out of 5 stars

Sophia Brooks very kind very helpful…

Sophia Brooks very kind very helpful Sophia Brooks helped solve login issues.
Thanks
Sophia Brooks

19 April 2026
Unprompted review
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Reply from Coinexx

Dear Client,

Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.

Regards,
Support Team

Rated 5 out of 5 stars

James Cook did a fabulous job answering…

James Cook did a fabulous job answering all of my questions when I was logging into my MT5 demo account with Coinexx for the first time. I had several questions and he was so efficient and helpful, I am very impressed with this broker and their helpful customer service!!!

17 April 2026
Unprompted review
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Reply from Coinexx

Dear Client,

Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.

Regards,
Support Team

Rated 5 out of 5 stars

Great help assisance plus Coinexx…

Great help assisance plus Coinexx offers the best commission rate in the industry.

17 April 2026
Unprompted review
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Reply from Coinexx

Dear Client,

Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.

Regards,
Support Team

Rated 5 out of 5 stars

It was great experience

It was great experience, Stacey the live agent was able to give quick and knowledgeable answers to all of my questions. You rock Stacey keep up the good work!!!

17 April 2026
Unprompted review
Coinexx logo

Reply from Coinexx

Dear Client,

Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.

Regards,
Support Team

Rated 5 out of 5 stars

support with coinexx is a efficient…

support with coinexx is a efficient workinking system thanks to Stella lewis i felt assured of a smoot transaction with the accounts . helpful and team working

15 April 2026
Unprompted review
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Reply from Coinexx

Dear Client,

Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.

Regards,
Support Team

Rated 5 out of 5 stars

Excellent experience…

I recently had an excellent experience with the support team at Coinexx, and I felt it was worth sharing. I reached out regarding an issue with my account, and the level of customer service I received was outstanding from start to finish.
The support team was quick to respond, highly professional, and genuinely committed to resolving my concern. They took the time to clearly explain everything, walked me through the necessary steps, and made sure I fully understood the process. What stood out most was their patience and attention to detail—they didn’t rush the interaction and made sure my issue was completely resolved.
In an industry where timely and reliable support is critical, Coinexx really delivered. Their responsiveness and dedication gave me a lot of confidence in continuing to use their platform.
Highly recommend their service to anyone looking for a broker that truly supports its clients.

12 April 2026
Unprompted review
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Reply from Coinexx

Dear Client,

Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.

Regards,
Support Team

Rated 5 out of 5 stars

Every time I contact costumer support…

Every time I contact costumer support they answer at the moment, Marsha help me last time and she resolve my deposit status.
Everything is going good👌🏻

8 April 2026
Unprompted review
Coinexx logo

Reply from Coinexx

Dear Client,

Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.

Regards,
Support Team

Rated 5 out of 5 stars

Sophia Brooks was super amazing helping…

Sophia Brooks was super amazing helping with all of my questions and getting me set up properly. Great customer service! Highly recommend!

9 April 2026
Unprompted review
Coinexx logo

Reply from Coinexx

Dear Client,

Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.

Regards,
Support Team

Rated 5 out of 5 stars

Sophia has been awesome answering my…

Sophia has been awesome answering my questions and pointing me in the right places for additional information.

9 April 2026
Unprompted review
Coinexx logo

Reply from Coinexx

Dear Client,

Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.

Regards,
Support Team

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