Coinexx Reviews 2,199

TrustScore 5 out of 5

4.9

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See what reviewers are saying

Rated 5 out of 5 stars

I hate having to deal with customer service issues via chat as it’s usually a frustrating cycle of choosing the wrong prompts for my issue with an AI bot. However tonight Stella helped resolve my issu... See more

Company replied

Rated 5 out of 5 stars

Sophia Brooks did help me very well with my concerns. She help me with creating live account. When I have trouble connecting it to MT5, she help me as well and it was successful. She's very knowledg... See more

Company replied

Rated 5 out of 5 stars

I worked with a Coinexx associate via chat named James Cook and he was knowledgeable and helped to solve all of the troubles I was having. He tracked down my transfers and added in the bonus I was try... See more

Company replied

Rated 5 out of 5 stars

Max Jones was the agent I worked with. He helped walk me through a couple a questions I had about funding my live account. Everything went very smoothly, even after I accidentally deposited the mone... See more

Company replied

Company details

  1. Finance Broker

Written by the company

Coinexx is a forex broker that empowers traders with seamless access to Major Cryptocurrencies, Forex, Commodities, and Global Indices. We’re revolutionizing trading by eliminating the delays, high costs, and security risks of fiat money through secure, efficient crypto wallets. Experience fast, low-cost, and secure trading like never before. Join Coinexx and take your trading to the next level today!


Contact info

You should know

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Marsha was very great!

Marsha was very great, and helped me solve my issue promptly!

23 April 2026
Unprompted review
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Reply from Coinexx

Dear Client,

Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.

Regards,
Support Team

Rated 5 out of 5 stars

Having James Cook around really makes…

Having James Cook around really makes the whole Coinexx experience so much more comfortable since knowing help is always there and it's reliable. Give this man a well deserved raise!

22 April 2026
Unprompted review
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Reply from Coinexx

Dear Client,

Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.

Regards,
Support Team

Rated 5 out of 5 stars

Stella Lewis was very helpful and…

Stella Lewis was very helpful and quickly resolved my issue also educated me on the process. I appreciate that!

21 April 2026
Unprompted review
Coinexx logo

Reply from Coinexx

Dear Client,

Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.

Regards,
Support Team

Rated 5 out of 5 stars

Marsha Matt was so much help and was…

Marsha Matt was so much help and was extremely patient with me, and guided me through a tough and stressful moment. Without Marsha Matt, I could've given up but because of the loyalty and dedication of Marsha, I stayed focused and knew everything would be alright. In which not only is everything alright, but it's great. Thank you, MARSHA MATT

20 April 2026
Unprompted review
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Reply from Coinexx

Dear Client,

Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.

Regards,
Support Team

Rated 5 out of 5 stars

Great customer service with Marsha

Great customer service with Marsha. The representative was patient and efficient with my resolution to get funds transferred. I can truly appreciate the professionalism and systematic approach. The communication was clear and effective from start to finish. Thanks again for your help!

20 April 2026
Unprompted review
Coinexx logo

Reply from Coinexx

Dear Client,

Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.

Regards,
Support Team

Rated 5 out of 5 stars

Sophia Brooks very kind very helpful…

Sophia Brooks very kind very helpful Sophia Brooks helped solve login issues.
Thanks
Sophia Brooks

19 April 2026
Unprompted review
Coinexx logo

Reply from Coinexx

Dear Client,

Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.

Regards,
Support Team

Rated 5 out of 5 stars

James Cook did a fabulous job answering…

James Cook did a fabulous job answering all of my questions when I was logging into my MT5 demo account with Coinexx for the first time. I had several questions and he was so efficient and helpful, I am very impressed with this broker and their helpful customer service!!!

17 April 2026
Unprompted review
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Reply from Coinexx

Dear Client,

Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.

Regards,
Support Team

Rated 5 out of 5 stars

Great help assisance plus Coinexx…

Great help assisance plus Coinexx offers the best commission rate in the industry.

17 April 2026
Unprompted review
Coinexx logo

Reply from Coinexx

Dear Client,

Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.

Regards,
Support Team

Rated 5 out of 5 stars

It was great experience

It was great experience, Stacey the live agent was able to give quick and knowledgeable answers to all of my questions. You rock Stacey keep up the good work!!!

17 April 2026
Unprompted review
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Reply from Coinexx

Dear Client,

Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.

Regards,
Support Team

Rated 5 out of 5 stars

support with coinexx is a efficient…

support with coinexx is a efficient workinking system thanks to Stella lewis i felt assured of a smoot transaction with the accounts . helpful and team working

15 April 2026
Unprompted review
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Reply from Coinexx

Dear Client,

Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.

Regards,
Support Team

Rated 5 out of 5 stars

Excellent experience…

I recently had an excellent experience with the support team at Coinexx, and I felt it was worth sharing. I reached out regarding an issue with my account, and the level of customer service I received was outstanding from start to finish.
The support team was quick to respond, highly professional, and genuinely committed to resolving my concern. They took the time to clearly explain everything, walked me through the necessary steps, and made sure I fully understood the process. What stood out most was their patience and attention to detail—they didn’t rush the interaction and made sure my issue was completely resolved.
In an industry where timely and reliable support is critical, Coinexx really delivered. Their responsiveness and dedication gave me a lot of confidence in continuing to use their platform.
Highly recommend their service to anyone looking for a broker that truly supports its clients.

12 April 2026
Unprompted review
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Reply from Coinexx

Dear Client,

Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.

Regards,
Support Team

Rated 5 out of 5 stars

Every time I contact costumer support…

Every time I contact costumer support they answer at the moment, Marsha help me last time and she resolve my deposit status.
Everything is going good👌🏻

8 April 2026
Unprompted review
Coinexx logo

Reply from Coinexx

Dear Client,

Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.

Regards,
Support Team

Rated 5 out of 5 stars

Sophia Brooks was super amazing helping…

Sophia Brooks was super amazing helping with all of my questions and getting me set up properly. Great customer service! Highly recommend!

9 April 2026
Unprompted review
Coinexx logo

Reply from Coinexx

Dear Client,

Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.

Regards,
Support Team

Rated 5 out of 5 stars

Sophia has been awesome answering my…

Sophia has been awesome answering my questions and pointing me in the right places for additional information.

9 April 2026
Unprompted review
Coinexx logo

Reply from Coinexx

Dear Client,

Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.

Regards,
Support Team

Rated 5 out of 5 stars

Anna Carter was really good at helping…

Anna Carter was really good at helping me out!

9 April 2026
Unprompted review
Coinexx logo

Reply from Coinexx

Dear Client,

Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.

Regards,
Support Team

Rated 5 out of 5 stars

Refound my asset

"I had an excellent experience with Marsha Matt. The support team was responsive, professional, and guided me through a withdrawal issue step by step, made sure my funds were safe, and resolved my problem quickly. Thank you .

8 April 2026
Unprompted review
Coinexx logo

Reply from Coinexx

Dear Client,

Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.

Regards,
Support Team

Rated 5 out of 5 stars

Marsha Matt was great and answered all…

Marsha Matt was great and answered all my questions. My issue was resolved within minutes.

8 April 2026
Unprompted review
Coinexx logo

Reply from Coinexx

Dear Client,

Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.

Regards,
Support Team

Rated 5 out of 5 stars

Stella was a fantastic CSR

Stella was a fantastic CSR - she restored my lost funds to a new live account. She was patient, kind and extremely helpful. She deserves a pay raise!!

8 April 2026
Unprompted review
Coinexx logo

Reply from Coinexx

Dear Client,

Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.

Regards,
Support Team

Rated 5 out of 5 stars

Today I asked for help regarding theToday I asked for help regarding the bonus/credit to my live account i just funded.…

Today I asked for help regarding the bonus/credit to my live account i just funded. The service representative, Anna Carter, was great at solving my request in a couple of seconds. So far my experience has been excellent. Will recommend this broker to my friends.

8 April 2026
Unprompted review
Coinexx logo

Reply from Coinexx

Dear Client,

Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.

Regards,
Support Team

Rated 5 out of 5 stars

Hello guys Marsha she was wonderful and…

Hello guys Marsha she was wonderful and nice. I appreciate her Customer Service..

8 April 2026
Unprompted review
Coinexx logo

Reply from Coinexx

Dear Client,

Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.

Regards,
Support Team

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