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CoinEx Reviews 483

TrustScore 3.5 out of 5

3.7

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Rated 5 out of 5 stars

I deposited, withdrawed and kept over 10k$ cryptocurrency for about 5 years WITHOUT ANY PROBLEM. one time my trade passed through contract liquidation price for hours (the liquidation price were abo... See more

Rated 1 out of 5 stars

I am filing a formal and critical misconduct complaint against CoinEx regarding a $14,000 financial loss that has now put my life in immediate danger.On April 13, 2026, CoinEx completely suspended and... See more

Company replied

Rated 3 out of 5 stars

Never had any issues getting crypto in or out of their system. However, because I had logged in from a NYC hotel one time, they sent me a notice that I had to delete my account because NYC is not a su... See more

Rated 5 out of 5 stars

I've used Coinex for a while to trade BTC to LBC and it works well. The fees seem reasonable - although I'm not a veteran crypto trader. Once I uninstalled my Google authenticator app, locking me o... See more

Company details

  1. Cryptocurrency Service
  2. Currency Exchange Service
  3. Financial Institution

Written by the company

Established in 2017, CoinEx is a global cryptocurrency exchange designed with users in mind. Since its launch by the industry-leading mining pool ViaBTC, the platform has been one of the earliest crypto exchanges to release proof-of-reserves to protect 100% of user assets. CoinEx provides over 1300 cryptocurrencies, supported by professional-grade features and services, for its 10+ million users across 200+ countries and regions. CoinEx is also home to its native token, CET, which incentivizes user activities while empowering its ecosystem.


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You should know

3.7

Average

TrustScore 3.5 out of 5

483 reviews

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Replied to 37% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

This is a fraud site makes you in a…

This is a fraud site makes you in a hurry and keeps you in infactuation that you are making good profits, but it will never and you can never make profit in this platform.
When you open an account they never tell you the truth about them selves and encourage you to invest bigger amount and a manager comes promising you the moon. They make you invest you in such a way that margin falls and you keep investing more. When you end up using all your money you get liquidated and lose all your money. I will never recommend anyone to open an account here. Its designed to suck all your money . LOO OOOK ABOVE EEE

22 April 2024
Unprompted review
Rated 1 out of 5 stars

No volume

No volume. Price lags and they stop withdrawal during crucial times. Worst exchange

9 May 2024
Unprompted review
Rated 1 out of 5 stars

The absolute worst exchange

The absolute worst exchange

Many coins available but not enough volume, tons of server lag issues especially during large market drops and spikes. easy to get liquidated because of their poor servers. Horrible

12 April 2024
Unprompted review
Rated 1 out of 5 stars

This scammer they will send you a text…

This scammer they will send you a text message on your phone saying for example hi ! They are looking for a such person name if you become their friend after a week they will mentioned about how much they make from cryto and want you to join them. Becareful it is s scam don't fall into their trap always make excuses to them. They will send you pictures of themselves to you showing they are driving nice Ferrari mustang etc. Most of them they will tell you they are in US but it is not true.

29 February 2024
Unprompted review
Rated 5 out of 5 stars

Good exchange for me

If you deposit or withdraw it’s pretty gast, even if you do a swap. The app is user friendly and no Kyc needed. I like Coin ex very much, don’t know why ppl are complaining.

20 January 2024
Unprompted review
Rated 5 out of 5 stars

So far so good 👌

So far so good!
Large amount of gem tokens to chose from.
Easy to navigate through the site and all good fun.
Transfers are done in around 5 to 30 mins with emails to keep you informed.
No complaints from me.

14 January 2024
Unprompted review
Rated 5 out of 5 stars

Degen Exchange..

I have been using this exchange for more than a year and it is much better than Kucoin, with all type of early gems under one platform. It would be good platform after Mexc Global.

25 December 2023
Unprompted review
Rated 2 out of 5 stars

CoinEx

Get in touch with the web on the name tag to get help and regain your lost money

21 December 2023
Unprompted review
Rated 1 out of 5 stars

Rediculous platform…

It all started good - I registered as a user, the security worked perfectly - then the problem came when I had to start using the platform and had to deposit funds on the site.

I've been now sitting since early this morning and now it's late at night - and I still haven't received my deposit.

What does 5000 confirmations mean - it's totally ridiculous - at the time of writing, only 500 verifications have been made - as it looks now, I can see that it will take a week before I can even start trading on this ridiculous platform.

One thing is for sure, as soon as my fund arrives, I need to get off this platform ASAP - I have never experienced such a ridiculously long verification process as this platform has.

My advice to others - STOP considering using this platform in the first place - find a far better alternative ASAP!!!

Day two - And now for an update - we are now on day two and we are now on 1471 confirmation out of 5000.

Day Three - And now for an update - we are now on day two and we are now at 2680 confirmations out of 5000.

Day Four - And now for an update - we are now on day two and we are now at 4410 confirmations out of 5000.

Day five and I FINALLY got my deposit - I transferred them back as fast as I could and ran as fast as I could AWAY from this platform.

6 December 2023
Unprompted review
Rated 2 out of 5 stars

The only issue I have if I want to…

The only issue I have if I want to withdrawal USDT from my wallet to different wallet it took for ever while in another site's it took 30 min max.
And when I contact customer service they said wait it took take up to 72 hours and they don't work during week end

17 November 2023
Unprompted review
Rated 3 out of 5 stars

Never had any issues getting crypto in…

Never had any issues getting crypto in or out of their system. However, because I had logged in from a NYC hotel one time, they sent me a notice that I had to delete my account because NYC is not a supported area. A tad annoying, but okay, I'm not actively trading at the moment. Fees aren't as competitive as other sites, but not horrible.

13 September 2023
Unprompted review
Rated 1 out of 5 stars

Stay away like the plaque!

Hesitantly going into this site as I’ve been burnt before by other sites, and going with a group,(recommended by the group), I’ve found another untrustworthy site. Upon removing my funds, it took several days and multiple requests to get half my funds out. It’s been another week and multiple requests with no response. Very disappointing customer service and not an honest site.

5 September 2023
Unprompted review

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