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Coes (www.coes.co.uk) Reviews 

1,648
•
TrustScore 4 out of 5

3.9

Men's Clothing Store
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See what reviewers are saying

Rated 5 out of 5 stars

It's a yes from me!! It's on Norwich Road, Ipswich, & there's convenient parking around the side to the back of the shop & an entrance there too. The staff are keen & bend over backwards to help... See more

Rated 5 out of 5 stars

I don't often enjoy the shopping experience in real shops. Uninterested staff. Staff with no knowledge about the product I'm interested in. Poor lighting and grubby carpets (that was you WHSmith,... See more

Rated 1 out of 5 stars

Daughters went into buy expensive trainers, staff looked down their nose and decided they were not worth serving. They felt that it was because it was how they were dressed, they had just come from t... See more

Company replied

Rated 1 out of 5 stars

I’ve ordered the same item from this website twice and had problems both times. The first order was cancelled after payment because the item wasn’t actually in stock. On the second attempt, I’ve been... See more

Company details

  1. Men's Clothing Store
  2. Activewear Store
  3. Outerwear Store
  4. Shoe Store
  5. Tuxedo Shop
  6. Women's Clothing Store

Information provided by various external sources

Coes is a UK fashion retailer that offers top brands, styles, footwear and sports clothing in a comprehensive range of size options. Commitment to quality and value, plus our award winning service ensures your shopping experience will be enjoyable.

Contact info

3.9

Great

TrustScore 4 out of 5

2K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.9

All reviews

(1,648)

7 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Quick and professional service

Ordered online. Was ready within 30 mins for collection. Picked up from back of store. Very helpful gentleman rang through for me and it was brought out immediately. Always excellent service with genuine staff where nothing is too much trouble. Beautifully packed as usual.

23 June 2020
Unprompted review
Rated 5 out of 5 stars

ordered on line

ordered on line, but website easy to use and garment arrived beautifully packaged and gift wrapped. Attention to detail as always with Coes.

23 June 2020
Unprompted review
Rated 2 out of 5 stars

Tracking service broken

Tracking service broken, now several cays late with no update or information, unacceptable considering it was a gift which is now late

22 June 2020
Unprompted review
Coes (www.coes.co.uk) logo

Reply from Coes (www.coes.co.uk)

Dear Mr Christian

I am very sorry to hear of this, we were unaware of any problems relating to the delivery of your order.

I will contact you directly to discuss the issue and investigate further.

Kind regards
Alison Miller
Customer Services Manager

Rated 5 out of 5 stars

Outstanding customer service and attention to detail

I ordered a few items of clothing online and following this received a voice message from Coes to double check one of the sizings as it seemed larger that the other items which was very helpful as I had indeed ordered the incorrect size! Of course Coes then adjusted my order following my confirmation. Such a personal touch even when ordering online.

21 June 2020
Unprompted review
Rated 5 out of 5 stars

5* service

Can't fault the service.
Arrived within a couple of days, well packaged.
Thank you Does.

20 June 2020
Unprompted review
Rated 5 out of 5 stars

Great service

I ordered some Nike trainers which other suppliers did not have my size or the ones I wanted, Coes Did! They came with in 5 days and nicely wrapped . Thankyou.

20 June 2020
Unprompted review
Rated 5 out of 5 stars

Wonderful service

Wonderful service, item was dispatched immediately.
A slight hold up but that was the delivery firm delaying for a couple of days.
Coes excellent, thank you.

17 June 2020
Unprompted review

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