I bought a bag returned it and only Got partial Refund back (system error) then I had to wait 10 Days for the rest of my refund. I also got two used bags . This company needs to stop making so many... See more
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If there is an option to put Zero stars I should choose it. Worst customer service ever. Not recommended at all. I place an order & our old adress 700 km away is on PayPal by default, system was glitc... See more
I was traveling from Montreal to Toronto and CC stopped at Kingston stop for nearly 40minutes. We were told it was 10min break but this is extreme waste of time. Date: June 17,2023. Time: 15:30... See more
Bought a men's wallet from coach outlet, worst product ever, got torn off in a few months and the outlet won't take the ownership of anything, rather would say yeah , we know the quality is not so goo... See more
Company details
Information provided by various external sources
Coach Canada offers affordable & reliable bus services providing charter buses, commuter bus routes, airport shuttles, sightseeing and more in Canada.
Contact info
K9, Canada
- coachcanada.com
Hasn’t replied to negative reviews
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Yeah for Coach Canada!
Yeah for Coach Canada!
I use Coach Canada with my Time of Your Life Group Day Tours. They always use the same driver (Sasha) so we know each other very well and work well together as a team.
I have found the coaches to be clean, reliable and on time.
This is why I have rated Coach Canada a 5/5.
Sincerely,
Peter Brotherhood +
Brotherhood Tours

Reply from Coach Canada
Team trip to Virginia
Booking was a bit of a crapshoot. Our agent didn't seem prepared and was difficult to reach (I had to remind her about payment).
Google Maps listed the trip at 10.5 hours, so we were surprised that it took 14 hours (with stops) each way. For some reason the drivers chose longer routes that added at least an hour each way. (Confirmed after we arrived), Both driver exchanges were a little out of the way, and on the way home the relief driver wasn't expecting us until the next day. That cost us another 45 minutes.
Our main driver however was decent.

Reply from Coach Canada
Friendly to Youth!
Everything was Great! Friendly driver, which is essential when you're towing a huge group of Youth! Thanks for being so kind to them!

Reply from Coach Canada
Very quick to respnd and book the buses…
Very quick to respnd and book the buses I needed

Reply from Coach Canada
Coach Canada were very friendly and…
Coach Canada were very friendly and easy to work with, made our Team Travel event a stress free event. Drivers were both very friendly.

Reply from Coach Canada
Mostly good treatment
Mostly good treatment. Sometimes when I request airport picks ups for groups they send an older bus without much under luggage compartments. This is disappointing. Also, I wish their smaller coaches (24 seaters) were more affordable compared to the regular 47-passenger coaches.
Highly recommend!
Our driver was wonderful and handled a mid-trip bus switch with excellent precision (the video monitors were not working). It is not easy to move 30+ seniors from one bus to the other! The service was awesome all week, and our driver was able to get the bus in and out of any tight situation. Thanks so much!

Reply from Coach Canada
Very satisfactory.
Very satisfactory.
Driver, Margaret wonderful.
Some passengers said that the knee room between seat rows was too narrow (I agree).
The suspension over minor bumps and cracks on the road reminded me too much of the awful school bus suspension.
Allan Shiff,
Pres. CSPNI

Reply from Coach Canada
A pleasant experience.
Everyone I dealt with by phone was extremely helpful and courteous.
The one person I met face to face was the driver and he also was very courteous, friendly and helpful.
Overall this was a pleasant experience dealing with this company.

Reply from Coach Canada
Andre was very accommodating
Andre was very accommodating, helpful and a professional driver. Great service.

Reply from Coach Canada

Reply from Coach Canada
School Trip
Traveled with a group of students to and from an overnight trip. The bus ride was very safe and comfortable. Office staff were very accommodating and made the booking a breeze. I would definitely use Coach Canada again for future trips.

Reply from Coach Canada
very reliable- treat college students…
very reliable- treat college students like adults

Reply from Coach Canada
Drivers are on time and polite
Drivers are on time and polite. Coach Canada explained the types of buses they offer with their options to select the best price and bus needed for the occasion. Well done! I would highly recommend this company if you need a bus for your special occasion.

Reply from Coach Canada
Coach Canada has reliable transportation
Coach Canada has good, reliable safe coaches and well trained drivers.
The safety and comfort of our clients is why we use them for our transportation needs.

Reply from Coach Canada
no headline
it's been a long time since we booked a charter (years) but my memory is that we had excellent service and a very good price.

Reply from Coach Canada
Coach Canada The Only Way To Go
Since the inception of the Kawartha Komets Special Needs Hockey Program in 2009 Coach Canada has been providing service to us taking us to tournaments both in Canada and the US. Coach Canada has always gone above and beyond as far as providing us with amazing, flexible drivers, clean. safe buses in great condition, safe, timely travel, and friendly, knowledgeable administrative staff to help us plan our trip and overcome any challenges we might have. We highly recommend Coach Canada to all those needing the services of this great company.

Reply from Coach Canada
Great company to work with
Professional staff from back office to the drivers - excellent service.

Reply from Coach Canada
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