Online ordering was easy and plants were priced reasonably. Order placed Thursday, all my plants arrived Wednesday and was kept updated by email. Beautifully packaged and all very healthy. Wish me luc... See more
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I was delighted with my purchases…..despite Royal Mail not delivering on the scheduled day, which resulted in a 2 day delay (weekend), the plants soon revived after a drink of water and a bit of a s... See more
Ordering was easy and the website informative and helpful in providing guidance on plant care, etc. The prices were very reasonable and competitive and my lovely little "String of Hearts" was deliver... See more
Really healthy looking plants and rooted cuttings. Very well packed so arrived in perfect condition and packaging could be recycled too.
Company details
Written by the company
We are a small family run succulents shop; our greenhouse is located in the vicinity of Guildford, Surrey. We raise our plants ourselves and enjoy giving our succulents the love and care their beauty deserves.
Contact info
1 Lascombe Lane, GU3 1BA, Guildford, United Kingdom
- 07748520567
- cloudshillsucculents@gmail.com
- cloudshillsucculents.co.uk
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Quick delivery and nice healthy plant.
Bought plants from you before and…
Bought plants from you before and always do well. Thank you.
Heart succulents
The plants are really lovely, were delivered quickly and packaged well. I am very happy with them and would definitely buy again from this supplier.
Very pleased with the plants which were…
Very pleased with the plants which were very well wrapped for transport and arrived quickly.
My plants arrived safely and were…
My plants arrived safely and were well-packaged. In fact, I thought perhaps they were a bit too well-packaged and would not survive. However they are looking ok in their new habitat in my home. Time will tell.
Great Plants
This was my first order from Cloudshill, the plants were very well packaged and arrived safely. The only reason I haven't given them 5 stars is because there were no labels with the plants. I've purchased succulents from other suppliers and they always come with a label.
Successful succulent experience.
My succulent was quickly despatched and arrived, as described, in good condition.
Would recommend
Plant has already rotted despite not watering since it arrived??
Ordered and the plant arrived OK, however its actually been rotting in the pot since I got it so have had to remove, cut and hopefully let it callus and re-root. Not sure why it did this as soil was bone dry and wasn't due for watering until at least march/April time at the earliest. Emailed the seller but no response. Wouldn't buy from again.
Highly Recommend
Great company. Good communication. Plant arrived very well packed and in excellent condition. Also gave me care instructions when I emailed. Will definitely buy from this company again.
Great customer service
Despite a packing mistake in the order this was quickly rectified and the original order posted out 1st class. Great customer service, lovely plants, well packed and quickly delivered
Very pleased with Cloudshillsucculents!
Very pleased with Cloudshillsucculents and will be ordering from them again!
I ordered a string of hearts cutting at a great price. I only paid for 2nd class postage but it was dispatched on the same day and arrived by the end of the week.
I am not a plant expert but the cutting seemed good quality, and it's only been two weeks but I can see new leaves starting to grow which is great!
There is a lot of guidance on the website about how to pot the cutting and look after the plant which is very helpful.
All my plants came so well packaged.
All my plants came so well packaged.
I was extremely impressed.
I bought a few rooted plants so they've been potted and I'm looking forward to watching them grow.
Great service all round.
So happy with my purchase
So happy with my purchase. Plants were very healthy and even longer than I'd expected! Quick delivery, all round amazing experience.
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