Team arrived on time, kept us well informed on what they were doing and progress in general. Both engineers were very pleasant to work with and respectful of our property and cleaned up at the end of... See more
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Company details
Written by the company
Bath's leading plumbing, heating and electrical company. Specialising in boiler installations, plumbing, heating repairs and servicing, radiator installations, powerflushing, Electrical Test & Inspect, emergency plumbing and electrical work.
Contact info
2-3 Mile End, London Road, Bath,, BA1 6PT, Bath, United Kingdom
- 01225729005
- hello@aceenergy.co.uk
- aceheat.co.uk
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Fantastic electrician service from Ace Energy
Fantastic electrician service from Ace Energy. This is our second booking and very impressed both times. Thorough, professional and tidy service, and electrician was very friendly and knowledgeable. Also good pricing. Wouldn’t hesitate to recommend.
Recommend for plumbing
Plumber confirmed when on his way for the appointment within timeframe originally booked. Was helpful explaining everything. Cleared up afterwards and advised on maintenance.
First class service
First class service. The engineer was very friendly and very professional. He explained to us a couple of issues we could have in the near future and was very helpful. Will definitely use again.
Engineer did not even check the fuse!
Engineer came to look at an electric shower that had stopped working. He spent 2 minutes in the apartment, and subsequently they quoted for a new shower. I asked them about the isolator switch which also seemed to have failed and they then quoted for a new switch in addition to the shower - with their engineer not having looked at that nor the fuse box.
A second company came to quote and correctly identified that the isolator switch had burned out - a simple replacement at 15% of the cost quoted by ACE Energy. The shower is now working again. I do not believe that ACE engineer has much experience.
Professional
Timely, effortless, professional service. Always effective and friendly.
They installed and have serviced my…
They installed and have serviced my boiler over the last 7 years. Easy to book, good updates re arrival time. Very knowledgeable and friendly engineer. He took the time to explain the tests and functioning of my combo-boiler. Very comprehensive and efficient.
Amazing service from start to end
Amazing service from start to end, nothing too much, great level of job completion. Would definitely recommend.
Electrician was with us at exact time…
Electrician was with us at exact time stated. Faulty light fittings removed and replaced in a very short time. Electrician was polite and extremely courteous. This was 5 star service.
Superb from start to finish
Superb from start to finish
Brilliant communication, on time, pleasant, efficient, great job done
Highly recommend
Fast relieable service at a reasonable…
Fast relieable service at a reasonable cost. Engineer was helpful friendly and professional.
Ace energy review
You can depend on ace energy we have had electrical ,plumbing and gas boiler services. We wouldn't go anywhere else. The workforce are polite and tidy when working.
Appointment made at short notice
Appointment made at short notice. Engineer arrived in time slot agreed and fixed problem speedily.
The engineer was on time
The engineer was on time, exceedingly helpful and very competent...Excellent.
Super experience with Ace Energy - will use them again for plumbing and electrics
We called for a plumber/heating engineer to do our annual service at Christmas time and were delighted to find Ace Energy could schedule us immediately at this busy time. They sent Liam who serviced the boiler and looked at the system as a whole. He found an installation fault the original plumber made and suggested a way to repair it to bring us up to building regs easily and at a reasonable cost. The toilet was also leaking and Ace provided another plumber to repair the seal. Jack came the next day and did the job quickly and efficiently. When a small leak developed afterwards, he returned immediately and repaired the problem. Now the heating system and the toilet are working properly and well, and we have found two competent and pleasant plumbers at a very reasonable price who can be counted on to arrive on time and to go the extra mile. We have some electrical work that we plan to do, and we will certainly call Ace for that work as well. And a special thanks to the office staff who are knowledgeable, helpful, and cheerful into the bargain. Altogether a super experience!
Good experience from Ace Energy
Liam and his colleague were very approachable. Liam explained what the likely problems were and undertook the work diligently, keeping us updated as it progressed. They were two very good ambassadors for your company.
Ace Energy Bath very good company
I used Ace Energy on previous occasions and I found them to be prompt, reliable and polite.
That is the reason I went to Ace Energy Bath again and I found them to be the same as my previous experience, very good Company.
Professional service
Professional service. Quick diagnosis and repair.
Ace energy promptly restored warmth to our home.
Over the weekend, we were left without CH or hot water. Nicola in the office arranged a visit first thing on Monday. Jack worked hard and long to trace the problem, and restored heating & hot water. It was not our boiler at fault, but the inefficiency of a smart meter regulator on the external gas supply. Nicola cared enough to make a follow-up call the day after all the action, to ensure that everything was working and that the regional gas people had been to inspect the meter, which they had.
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