Quick and reliable call out for engineer. Had a leak and only serviced a few weeks ago. They came out within 48 hour and engineer sorted it in 30 mins. Yesterday had another leak different to first,... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Excellent service in every way! Gary & Mark delivered a first rate installation in around an hour, they cleaned the job site before installation and left it clean and tidy after they were done.... See more
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Personal hygiene is made much easier for me now I have my washer/dryer toilet. As I have become more disabled due to arthritis and various other physical problems…. the Closemat Installions is absolut... See more
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I have a bidet, wash and dry toilet. Which I’ve had for a good while now. Because of further deterioration of my mobility, a powered toilet seat riser, has recently been installed. This has been br... See more
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Company details
Written by the company
At Closomat, we strive to make life easier for people, regardless of the challenges they face in their intimate toileting needs. We are trusted by families and carers, by installers, by distributors and by medical and clinical professionals who choose us to help make a difference to the lives of the people who use our toilets, both in the home and away from it. Our products are flexible and customisable, and are designed to meet the needs of the individual both now and in the future.
Closomat helps people live their best lives
Written by the company
- Closomat enables people to deal with their intimate toileting needs with as much style, independence, dignity and control as possible.
- We believe that everyone deserves independence and dignity in the bathroom, which is why we are absolutely committed to continuous improvement in developing the most effective products. And why we are here to promote the many benefits of wash & dry toilets to a wider audience.
Contact info
Suite B, 4th Floor, Jackson House, Sibson Road, Sale, M33 7RR, Manchester, United Kingdom
- 0800 374 076
- info@closomat.co.uk
- closomat.co.uk
4.6
Excellent
874 reviews
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Highly recommend clsomat toilet
I cannot recommend clsomat highly enough. As a disabled person, this toilet has genuinely helped me regain my independence and confidence in everyday life. It is easy to use, reliable, and has made such a positive difference to my comfort and dignity. The quality and thought put into the design are excellent, and it has improved my day-to-day routine more than I expected. I’m extremely grateful for the support and freedom it has given me.
7 May 2026
Reply from Closomat
Thank you for taking the time to leave such thoughtful feedback. We are incredibly pleased to hear the positive impact your Closomat toilet has had on your daily life. Helping people maintain independence and dignity is at the heart of what we aim to achieve, so your comments mean a great deal to us.
Thank you again.
Very polite and friendly engineer
Very polite and friendly engineer, serviced my toilet and left everything as it should be.
27 March 2026
Reply from Closomat
This is brilliant to hear. We are very proud of our wonderful team of engineers, and we'll be very happy to pass on your lovely feedback. Thank you for taking the time to share.
Reply from Closomat
We are very pleased to hear about your positive experience. Thank you for taking the time to let us know.
The engineerc couldn’t help me
The engineer couldn’t help me as a Ot has to scansion a replacement toilet seat a big John and the Birmingham city council have to scansion it
22 April 2026
Reply from Closomat
Thank you for your feedback. Sorry that you are having issues with your toilet seat - please let us know if we assist further, 0161 969 1199.
Friendly and efficient staff and…
Friendly and efficient staff and explained what he was doing and why
17 March 2026
Reply from Closomat
We are very pleased to hear you had such a positive experience. Thank you so much for sharing your feedback.
Reply from Closomat
Thank you for taking the time to share your experience. We really appreciate it.
A nice friendly quick installation
A nice friendly quick installation. Arrived on time and left everywhere clean and tidy after explaining how to use.
8 January 2026
Reply from Closomat
This is brilliant to know, thank you so much for taking the time to share your experience with us.
My precious independance.
Good morning,
I think I had four attempts to schedule my appointment; it was canceled several times, but when the engineer came, the job was done professionally and quickly, and nothing was too much trouble for him. Having a Closomat toilet gave me the independence that I craved for. I am a big guy, I stay in assisted living following a stroke,and this gave me my own time, without the need for carers. Thank you.
1 August 2025
Reply from Closomat
Thank you for sharing your experience with us. We apologise for any inconvenience caused by the appointment rescheduling, but we’re very pleased to hear you had a very positive experience during the service. It means a great deal to know that your Closomat toilet has helped give you greater independence and privacy. Supporting our customers to live more comfortably and confidently is exactly why we do what we do. Thank you again for your kind words and for placing your trust in Closomat.
Reply from Closomat
This is great to know, thank you for taking the time to leave a 5 star review. We really appreciate it.
High standard
Engineer was courteous, efficient and respectful of privacy and carried out work to a high standard.
2 April 2026
Reply from Closomat
Our engineers understand the importance of our servicing and take great pride in what they do, so it's really nice to hear that your experience reflects this. Thank you for taking time to share your feedback. We really appreciate it.
Engineers Excellent staff are very…
Engineers Excellent staff are very polite and friendly.
7 January 2026
Reply from Closomat
Thank you so much for taking the time to share your experience. We will be sure to pass on your kind words.
Reply from Closomat
Thank you for taking the time to share your review. We are very grateful for your recommendation, it means a lot.
Andy doing a great job
Andy, local engineer, is very easy going and efficient. Does the job quickly, in a friendly way and nothing is too much trouble
5 February 2026
Reply from Closomat
Thank you so much for sharing your experience. We are very proud of our team of engineers, and we will be sure to pass on your kind words.
Reported an issue with our toilet…
Reported an issue with our toilet leaking. Engineer came out and said the toilet wasn't secure to the ground and he couldn't fix this. Contacted landlords, sent out maintenence guy, secured toilet to the ground, but couldn't fix the leak as it was part of the closomat water connections, which could have been fixed by the closomat engineer initially, so would get this raised with closomat. So months later, still no further contact from closomat, and the toilet is still leaking.
31 March 2026
Reply from Closomat
Thank you for feeding this back and sorry for the trouble you have experienced.
Our colleagues will be in touch ASAP to discuss how best to proceed.
All we do is say to the council what is…
All we do,is say to the council what is wrong. Thinking they would forward problems straight to yourselves. They say bad publicity is still publicity. I’d rather not write what’s wrong on here.
7 May 2026
Reply from Closomat
Thank you for the feedback.
The toilet is excellent and the service…
The toilet is excellent and the service from staff has also been excellent. The process from the start has been smooth and the toilet has exceeded our expectations.
7 May 2026
Reply from Closomat
Thank you so much for your kind words. We are delighted to hear that everything is going well and really appreciate you taking time to let us know.
Reply from Closomat
Thank you for taking the time to share your experience with us. We are very pleased to hear that everything is as it should be.
The fitting went well the guy was very…
The fitting went well the guy was very informative gave us a demonstration of use it was for my husband blind deaf and disabled he used it as instructed but the wash spray was ni where near where Ray wanted it and the warm air dryer was not warm and hasnt changed we have moved the was he sits on the toilet but the only thing is that he got a bad nappy type of rash which took about a week to clear but on a good note he has the cleanest balls in shaw we dont use the wash and dry thing now sorry
6 April 2026
Reply from Closomat
Thank you for taking the time to leave this review.
It's great to hear that the toilet was installed well.
We are sorry to hear that the wash/dry functions are not meeting your needs. It would be good to understand more about the specific issues - we will be in touch.
Very good did a good job
21 April 2026
Reply from Closomat
Thank you so much for taking the time to share your experience. We are really pleased to hear it.
Reply from Closomat
Thank you for sharing your experience. It is much appreciated.
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