Climbing Kilimanjaro Reviews 

165
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 24 reviews, reviewers overwhelmingly had a great experience with this company. Travelers frequently praise the professional guides and supportive staff for their incredible mountain knowledge, constant encouragement, and genuine dedication to keeping everyone safe and well-cared for throughout the entire journey. Customers enthusiastically emphasize that the entire crew consistently brings amazing energy and a warm, welcoming attitude every single day. Some reviewers were happy with the delicious and nourishing meals expertly prepared in all conditions by the talented cooks. People also noted that the high quality tents and reliable equipment provided exceptional comfort and a restful sleeping environment after grueling hikes at high altitude.

What people talk about most

Staff

People report positive experiences with staff, praising the guides, porters, and entire crew for their... See more

Service

Reviewers highlight positive aspects of service, praising the hardworking team and exceptional organization... See more

Quality

Clients share satisfaction on quality, expressing great appreciation for the incredible food, delicious... See more

User experience

Users describe positive interactions with user experience, noting that from start to finish the journey feels... See more

Product

Consumers express great satisfaction with the product, highlighting the delicious meals and high quality gear... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Climbing Mount Kilimanjaro was one of the most incredible experiences of our lives — and it wouldn’t have been possible without our amazing mountain guides and support team. From start to finish,... See more

Rated 5 out of 5 stars

Coming from Canada, Kilimanjaro is pretty far from home. Despite this, CK’s guides & crew made me feel very safe and motivated me to reach the top. The guides know everything there is to know abou... See more

Rated 5 out of 5 stars

What a Summit🦾to the Roof Top of Africa🌍🇹🇿🌍 Climbing Kilimanjaro is the Best, Shadya What a Top Guide n Leader👑Omar n Mubarak were Elites🦾Phenomenal. To many More Summits🌍🇹🇿🌍Champions.

Rated 5 out of 5 stars

Climbing Kilimanjaro are a wonderful company with absolutely the best team of guides, cooks, porters and support staff. A group of 12 climbed to the summit but would never have made it without excelle... See more


Company details

  1. Climbing Club
  2. Tour Agency

Written by the company

Climbing Kilimanjaro, a complete guide to climbing Mount Kilimanjaro by 'Climbing Kilimanjaro' - 97% success rate, over 15 000 clients to the summit


Contact info

4.9

Excellent

TrustScore 5 out of 5

165 reviews

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4.9

All reviews

(165)

24 reviews in the last 12 months

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Rated 5 out of 5 stars

We had an incredible experience with…

We had an incredible experience with Climbing Kilimanjaro. We took the 7 days Lemosho route and the four of us had a 100% success rate. Musa our mountain guide was absolutely outstanding in making the right judgements and resource allocations to suit our every situation. We felt extremely safe and in good hands in unknown territory. The team was so hospitable. There was no limit to the kindness and helpfulness they were willing to extend. They made every day spent on the Mountain count.
My post experience overwhelms my pre expectation. Anyone who selects Climbing Kilimanjaro for their expedition is well advised.

21 August 2019
Unprompted review
Rated 5 out of 5 stars

Dear Climbing Kilimanjaro team

Dear Climbing Kilimanjaro team

We just wanted to thank your team for everything with regard to our Kilimanjaro trip. It was absolutely amazing!
Thanks for always being quick to respond and giving us all the info we needed to prepare us for this trip. We felt very well looked after and would recommend Climbing Kilimanjaro to anyone looking to try this adventure.

A big thank you to our guide Rayson and his team as well. Rayson was very knowledgeable, authoritative and very safety conscious. We couldn't ask for a better team to get us to the summit safely and back down on our 6 day lemosho route. We were very well looked after throughout our climb.

It was one of the best experiences of our lives!
Thank you for everything!

Claudio and Justin

15 August 2019
Unprompted review
Rated 5 out of 5 stars

To Climbing Kilimanjaro:

To Climbing Kilimanjaro:
We hereby take the opportunity to forward our very positive evaluation of the Climbing Kilimanjaro arrangement made by your company and feel free to use our evaluation in your public marketing promotion.

Initially, I will start thanking you and your team for a unforgettable once in a lifetime experience starting from our very first enquiry to the day we finish the climb and the below rating would be based on a score from 1 to 10.

Presales

After checking several Kilimanjaro adventure companies on their website, we decided to approach Climbing Kilimanjaro in RSA, your website were very comprehensible for us normal people, very precise descriptions – useful for getting and idea of the different packages.

The reply to our first enquiry came promptly with uncovering questions hereafter we had a very good conversation convincing us, Climbing Kilimanjaro were the right company to trust our dream here in a rather high age.

Order

Smooth and fair process by credit card and the information following up on our order were good and reliable.

Tanzania

Musa and his fantastic team delivered an outstanding human performance, friendly and welcoming us, good sense of humor and very professional in regards to safety and their climbing guidance, our dream reaching the summit became their dream as well. Here you can talk about people doing a difference by focus on their guest’s needs and well-being.

We are very thankful for the treatment we received from Musa and his team.

Punctuality in Tanzania

All the agreed time schedules were meet.

Final Remarks

We will at any time recommend Climbing Kilimanjaro to friends, associated and others talking Kilimanjaro hiking. Our rating is Excellent in all aspects of our engagements with Climbing Kilimanjaro.

12 August 2019
Unprompted review
Rated 5 out of 5 stars

Kilimanjaro Mashame route June 2019 feedback

I was part of a group of 4 people, support by the head guide Salim, guide Peter and 15 support personnel including the chef Sigi. Charity was also a greate help with the logistics and management and arrangements in Tanzania.

We had luggage problems with the airports, but was not ClimbingKilimanjaro's fault. a Tip to anyone that want's to do this, split your personal luggage and keep it with you. Seems there is little control at the airways regarding luggage management, is actually quite bad.

In short, what a amazing experience, can just talk good about the support teams and logistics effort and help, also the other members of the team.
Client service was great!
Thanks Karel for all your help in South Africa with the planning etc.
Cheers.

6 August 2019
Unprompted review
Rated 5 out of 5 stars

Kilimanjaro: 7 day Machame route

I can honestly say that I thoroughly enjoyed every single second of the trip - and much of this is down to the team of guides and porters. Salim and Peter were tremendous guides - fully knowledgeable about the mountain and also what steps to take to ensure we all summited successfully (which we did). We felt 100% safe at all times and completely trusted every word that Salim and Peter said. The porters went above and beyond every single day, regardless of what time it was, to assist us and they always did this with a smile on their faces - even in the middle of the night when they were pegging our tent back in the ground due to high winds. Ziggy and Omari (chef and assistant) prepared the most delicious food everyday. My friend is vegan and had very specific dietary requirements but nothing was too much trouble and every meal was terrific.

It is clear that the team (Team Tam) work very well together and they did everything possible to ensure that our experience is one that we will never forget. The whole team really is a credit to your company.

From start to finish we have been very impressed with the level of communication from yourselves - everything has run very smoothly. Two members of our group had their luggage misplaced at the airport and again, Charity did everything possible to resolve the situation and was in frequent contact updating the clients.

It really has been a thoroughly enjoyable experience that I look forward to talking about for many years to come.

Thank you for making our trip so enjoyable.

5 August 2019
Unprompted review
Rated 5 out of 5 stars

Thank you Climbing Kilimanjaro!!

Thank you Climbing Kilimanjaro!!! I am truly humbled by the experience I had with Musa and Sanga, I would not of made it to the top without there advice and inspiration. Our group had a truly amazing experience and everything from the food to the campsite was well prepared and organised. Big shoutout to our porters especially Sitta and Patrick who made it a great experience!!! I would highly recommend using this company and it’s crew to get you to the top

31 July 2019
Unprompted review
Rated 5 out of 5 stars

7-day Lemosho Route

I first want to mention how great our guides were - Rayson and Jeffrey. They set a great pace to allow our bodies to adapt to the environment and neither of us really struggled at any point in the hike until the summit attempt which I think is understandable. They were in good spirits throughout the hike and made sure that we were happy and in good spirits ourselves. They offered lots of knowledge and insight into the flora and fauna out on the mountain and they even helped to teach us some common words and phrases (and songs!) in Swahili.

The entire staff was incredibly helpful, polite, and everyone really went above and beyond my expectations to make sure that my wife and I were as comfortable as we could be out in the Kili wilderness. My wife wasn't quite able to make it to the summit, but I knew she was in good hands when Rayson took her back to Barafu camp while I continued along with Jeffrey to the summit where I was almost overwhelmed by a tremendous sense of accomplishment after spending 5+ days working my way toward that moment.

The entire hike is something that we'll never forget and I'm eternally grateful for the whole team that was there to help make our dreams come true.

30 July 2019
Unprompted review
Rated 5 out of 5 stars

Unforgettable

Conquering Mount Kilimanjaro has been on my bucket list. When my friends and I decided to climb it, we were not sure what to expect other than the research we did online. We came across Climbing Kilimanjaro and from the first contact, they have been professional, courteous and friendly.

Our trip of a lifetime was handed to our trusted head guide Musa. I am eternally grateful to Musa and Sunga and the team for their incredible support, guidance and professionalism. Musa knows the mountain like the back of his hand and our experience wouldn’t have been this brilliant if not for him and his team.

I will never forget a trek like this and the memories of the mountain.

To Musa and the team, thank you for all that you have done and making our journey as memorable as it was.

26 July 2019
Unprompted review
Rated 5 out of 5 stars

These guys are legit

Just completed a 7 day trek through the Machame Route with the Climbing Kilimanjaro team. I was completely blown away by their levels of professionalism. Any help that was needed was recognised and given before ever having to ask. Our guides Musa and Sanga helped the experience along further by always having a chat and a laugh through every day. Their team made it seem like we weren't even camping. Beautiful meals prepared and cooked for us by the time we got to the next camp ensuring we were refuelled for the next walk.

Literally can't think of a bad thing to say about this team. They were incredible. Easy choice if you're contemplating a Kili hike. These are your guys!

26 July 2019
Unprompted review
Rated 5 out of 5 stars

Adventure of a Life Time!

WOW!
What a 7 day trek it was - As a well traveled group I was blown away that my every expectation exceeded.
Musa and Sanga were fabulous incredibly knowledgeable and always had "my back".
We made it to the summit and I'm not sure I would have made it if it was not for Musa and his team.
Climbing Kilimanjaro was a wonderful company to deal with and the organisation was exceptional.
I think Tanzania stole my heart - I cant wait to do it all again!

See you next time

26 July 2019
Unprompted review
Rated 5 out of 5 stars

Amazing experience

Climbing Kilimanjaro Tour Operator has been highly professional. Nikki was super reactive in responding in a professional to all our questions. We are a French family with 2 kids, our last daughter is just 14. Preparation is essential, it is key to carefully follow Nikki instructions. It should be noted that expert trek shops in Paris were impressed by the quality of the list provided. The team we had was excellent, and the 2 guides Roger & Safi really amazing (they were for us Dad/Mam&Doctor altogether), we really feel safe. We shared an amazing experience with all the team, it is really high in emotion. With the superior package, quality of the food and bed are excellent. I must admit that we did not expect such quality. I highly recommend this Tour Operator, it is good value for money and an excellent way to reach the summit. Do not under estimate the climb, it is hard and you will suffer especially the night you reach the summit but you will be help tremendously, physically and mentally.
Pascale from Paris

24 July 2019
Unprompted review
Rated 5 out of 5 stars

Three generations climb of Kilimanjaro

We had a fantastic 7 day climb of the Machame route. Freddy and Michael our guides were informed as to how to successfully complete the climb and were very helpful with any problems we encountered on the way. The food was excellent, 3 hot meals a day served beautifully always with more food than we could consume. The porters were unbelievable, not only with the speed that the camps were set up before our arrival but always there to help give us a hand. Sometimes just getting out of the tent needed a hand and there they were. Unbelievable. Always cheerful and ready with a song and dance. We were 3 generations of family making the climb, the youngest 17 and oldest 78. No doubt we are closer as a family after this climb. Climbing Kilimanjaro is to be commended for everything going so smoothly from the pickup at the Kilimanjaro airport to the delivery back to the airport, everything always on time. I would not hesitate to recommend this company to anyone planning the climb. We will never be the same.

5 July 2019
Unprompted review
Rated 5 out of 5 stars

I have just successfully completed the…

I have just successfully completed the 8 day Lemosho route. What an amazing adventure. With David as my tour guide, everything went perfect. His team is fantastic and his experience wonderful. I can with pleasure recommend Climbing Kilimanjaro as your tour operator. They take care of everything. That left me to only relax and enjoy every moment. Thanks guys for a breathtaking experience.

4 July 2019
Unprompted review
Rated 5 out of 5 stars

5+ star experience

I honestly cannot say enough good things about my experience with climbing kilamanjaro. From the start of booking- Nikki was extremely helpful and responsive, our climb was easily booked and all of our questions answered accurately. Our guides- Musa and Sunga- were so knowledgeable, kind, and helpful. You could tell that this work is their passion. My friend and I did the superior package 6 Day Machame Route . We had a variety of hot meals prepared for us, breakfast lunch and dinner. All of the meals were excellent. Water was readily available for us every day. We both summitted successfully, I don’t know if that would’ve been possible with just any company, do not underestimate this mountain! All of the porters were so sweet and all of our stuff was well taken care of. It was bittersweet to say goodbye to the whole team. Thanks again climbing kilamanjaro!

25 June 2019
Unprompted review
Rated 5 out of 5 stars

7-Day Machame with Dean, Eric, Tshepo and Dean

The four of us, who had never met each other before, commenced a 7-day Machame Route hike on 03 Jun 19.

Preparation for the trip was simple and a considerable amount of advice was provided from the team at ClimbingKilimanjaro.com. Transfers were easily arranged and on time upon arrival at Kilimanjaro International Airport.

We met the team including the guides and porters at Sal Salinero hotel and were provided an extensive and informative briefing from Charity who also answered all of our questions. The team also ensured that we had everything that we needed prior to commencing our trip.

The entire week was a huge success thanks to the hard work and dedication of the team led by Nelson. We cannot speak highly enough of Nelson as he was always there to assist us in any way possible and worked hard throughout the week ensuring the welfare of both us and his team.

Alex (one of the two assistant guides) led our way through the majority of the route and kept us on track to meet our checkpoints. Gilbert (the other assistant guide) worked extremely hard throughout the week as both a guide, a porter and our assistant in the camp. Gilbert is extremely motivated and experienced, has a great sense of humor and is your go-to for anything you need.

The food was prepared by the mountains best cook, Dowson (unsure if spelling is correct) and was significantly better than expected. Dowson produces all the necessary food in 3 excellent meals per day to get you from point A to B. We cannot express enough how grateful we are for having quality food throughout the entire trip.

The 7-day Machame route was incredible and provided the opportunity to see many amazing sights on the mountain including Lava tower, the Barranco Wall and Shira caves. It also provided plenty of time for acclimatization and socializing amongst other climbers.

We were all cofident going into summit morning and this was a testament to the team including Nelson who prepared us and instilled a lot of confidence in us and our summit team. The summit was an incredibly difficult personal challenge for us all in many different ways but we took it "Pole-Pole" and made it in great time. We actually found ourselves overtaking other teams who were being rushed by their guides and needing longer rest times and from a 1230 start we arrived at Stella point at 0545 in great time.

Overall the entire experience was incredible and the team at both ClimbingKilimanjaro.com and Hidden Valley Safaris was brilliant. I would recommend Nelson, Alex, Gilbert and their team to anyone. Asante! Umefanya Vizuri!

13 June 2019
Unprompted review
Rated 5 out of 5 stars

Could not have chosen a better company for a fast ascent up Kili

We were a group of 13 people and had a unique goal...summit in less than 48 hours from the start and, if possible, in shorts and shirtless all the way.

From the start Nikki was very accommodating with our request and did everything possible to make sure our trip would be success.

Once in Tanzania, Mannasseh was always available and doing everything in his power to make sure we had everything we needed to make it all happen.
.
The trek itself was amazing. David, Salim, Jackson, Good Luck and the rest of the guides were amazing. Deeply experienced, incredibly friendly and constantly watching out for us as we did our fast ascent.

Our trip was a huge success! 12 out of 13 reached the summit in record time. The guides were super accommodating in supporting the speed of the different group members and very supportive of our climb.

The food was plentiful and much much better than I could have anticipated...Ziggy is a master chef.

Also a big thank you to all the porters that worked the butts off doing all the really hard work. It was amazing how loving and caring they all were in supporting our goal.

When I selected Climbing Kilimanjaro for the trek, I knew I had made the right decision. Now after the trek I am so grateful for choosing Climbing Kilimanjaro.

12 March 2019
Unprompted review
Rated 5 out of 5 stars

The whole trip was fantastic

The whole trip was fantastic, the organisation was superb and we possibly couldn’t have had a better team to look after us.
There are a few special moments that left a lasting impression :
Food surpassed our expectations. It was great, tasty, nutritious and plentiful. A special thanks to the “Stomach engineer” for keeping our bellies full with warm and delicious meals every day.

Having a hot bowl of water for washing every morning and evening was a special treat and despite all the dust along the route, every time we arrived at the camp, our bags, tents and mats were all set up and clean.

We can’t sing enough praises to the guides : David, Good Luck, Nelson, Edwin and African. Where did you find such as fantastic bunch of lovely, kind and fun people ? They really made us feel as though this wasn’t just a job for them, each went an extra mile to make us feel comfortable, carrying spare water to save our energy, zipping our jackets, fastening our gaiters, taking pictures, helping with rucksacks and singing songs along the way.

We will never forget how they cheered us on all the way to the summit, singing songs with all our names and keeping our spirits up.
We believe that these guys had a lot to do with the success of our group and all of us reaching the summit.

And then…. reaching the camp on the way back from the summit, having all the porters cheering congratulations, bringing us each a chair to sit on, taking off and dusting our gaiters and shoes, serving a cold cap of fruit juice ….. all these little things we will remember and be in our stories, because they did make us feel very special.

The party after was great fun, we loved all the singing and dancing and it was really sad having to say good byes after such a great, memorable and emotional week.

11 March 2019
Unprompted review
Rated 5 out of 5 stars

Climbing Kilimanjaro

My guide, Mussa, was very experienced and knowledgeable and got me to the top and down safely. The crew was great and attentive and the food was very good (and plenty of it!). My pulse and oxygen levels as well as overall health were constantly monitored so I had a good idea how I was doing. On top of all of that, the pre-hike communication was great and I felt fully prepared before I even set out. This trip definitely exceeded my expectations. i would highly recommend Climbing Kilimanjaro to anyone looking to hike Kili.

28 February 2019
Unprompted review
Rated 5 out of 5 stars

The most amazing and memorable adventure

My brother Nicky and I undertook the challenge of climbing Kilimanjaro to help raise money in the fight against Cancer. Having never trekked or climbed any mountain before we were more than nervous!
Thanks to Climbing Kilimanjaro we had the most incredible adventure and loved every moment of our time in Tanzania.
From the moment we decided to embark on this adventure to our descent from Kilimanjaro - we were minded every step of the way and perfectly informed. Every aspect of our trip brilliantly orchestrated and managed.
Nelson or head guide and his entire crew were amazing. Their dedication and attention to ensuring our welcome, safety, security and satisfaction for the whole week of our hike up Kilimanjaro, was second to none. They are a formidable team and we could not have achieved our goal nor had such a memorable experience if it had not been for all of them.
We would highly recommend Climbing Kilimanjaro to any of my friends who want to undertake this adventure!

27 February 2019
Unprompted review
Rated 5 out of 5 stars

The Best Kilimanjaro Trip

It was a really good trip. Roger, our main guide, was phenomenal and played a huge role in my summitting. He went above and beyond my expectations and even carried my bag for most of the night on summit night. I have already recommended your company, and more specifically Roger, to all of my friends who are considering climbing Kilimanjaro. Overall, the trip was phenomenal and I have no negative feedback. Keep retaining guys like Roger and I'm sure the company will continue to prosper!

20 February 2019
Unprompted review

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